Hilltop Financial Planning Reviews 

1,632
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 403 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and friendly approach, making interactions pleasant. People appreciate the clear, detailed explanations provided, simplifying complex financial information. The excellent service is frequently highlighted for its efficiency and personalized solutions tailored to individual needs. Consumers also value the significant growth and beneficial advice received, feeling their finances are well-managed. Reviewers often mention excellent communication and quick responses to questions, fostering a sense of being well-informed and at ease. Many feel confident their investments are in good hands, appreciating the regular reviews and ongoing support.

What people talk about most

Staff

Customers had positive experiences with staff, consistently describing them as professional, knowledgeable,... See more

Service

Users describe positive interactions with service, consistently highlighting the professionalism and... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the clear and precise... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the clear, concise, and... See more

Customer communications

Clients share positive opinions on contact, highlighting the ease of arranging calls and appointments, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a great review with Hilltop's Alex Mee today. Hilltop have given me Brilliant advice over the 3 years that I have been with them. Explain everything in detail, answer all my MANY questions. Am... See more

Rated 5 out of 5 stars

Great 6 month review again with Conner. Everything explained in layman terms so able to understand. All questions answered fully. Overall a great review experience can not recommend highly enough.

Rated 5 out of 5 stars

I spoke to Alec recently for my annual review. He was very helpful and informative. This company always seem to have my best interests at heart Whether your looking for pensions or investment manag... See more

Rated 5 out of 5 stars

I've only just given this team my pension to look after and I'm pretty impressed with their service so far. Calls happen exactly when the plan them, everything is explained in as much detail as you ne... See more


Company details

  1. Pension Fund
  2. Financial Consultant
  3. Investment Service

Written by the company

At Hilltop Financial Planning, we understand the importance of planning for a secure and enjoyable future. With our comprehensive range of services, including pensions advice and smart investments, we strive to help you achieve your financial and retirement goals. Our team of experts is dedicated to providing you with a safe pair of hands to navigate the complex financial world. Whether you're a young professional looking to build wealth or closing in on retirement and seeking to make the most of your savings, we're here to guide you every step of the way. With years of experience and professional knowledge, we offer personalized advice, tailored to your specific needs and aspirations. We believe that financial planning is not just about numbers; it's about providing peace of mind and confidence in the future. Let us be your trusted partner on this journey toward financial success.

95% of clients would recommend us.

Written by the company

Start Taking Control Of Your Future..
We put our clients at the heart of everything we do, and we're proud to say that 95% of our clients* would recommend us to their friends and relatives. Start your free assessment today and see how we can help you achieve your retirement plans. *Client survey Aug'22

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,632)

375 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Annual review

As always, everything clearly explained. No pressure - just clear impartial advice. Many thanks!

24 April 2026
Unprompted review
Rated 5 out of 5 stars

Reassuringly expert advice.

Tom was thorough, patient and incredibly helpful in facilitating my understanding of my pension which left me feeling utterly reassured and relieved that I had entrusted my pension portfolio to Hilltops.

24 April 2026
Unprompted review
Rated 5 out of 5 stars

It ia a difficult choice to recommend…

It ia a difficult choice to recommend one person or thing at Hilltop, They look after my pension and i do not have any pension headaches .Like the Ronseal of the pension world they do just what it says on the tin
Thanks for all your efforts

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Very helpful

Very helpful, knowledgeable consultant.
Answered all my questions and gave me options moving forward. Thank you

22 April 2026
Unprompted review
Rated 5 out of 5 stars

Yearly review

Very professional and well conversed in their field of service. Everything was explained very well.

23 April 2026
Unprompted review
Rated 5 out of 5 stars

Positive experience

It was a positive experience and we were given the information we required and asked if we were happy with the outcome and if any changes were needed.

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Good

Good, clear, understandable, reassuring advice.

22 April 2026
Unprompted review
Rated 5 out of 5 stars

I have trusted Hilltop with my personal…

I have trusted Hilltop with my personal finance and retirement planning for the last three years. The service has been excellent. The team are responsive, friendly and extremely clear in explaining often complex financial issues. Alongside this great customer service the Hilltop team have delivered amazing growth to a portfolio that had flatlined with my previous provider

22 April 2026
Unprompted review
Rated 5 out of 5 stars

Financial review

I gave this rating as i have been with Hilltop Finance for several years now and always been happy with them. Tamara who i had my financial review with today was very friendly, professional and informative explaining everything in terms I can understand

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely great!

Ive been with Hilltop Finance a few years now.....what can I say....absolutely amazing company to trust with your pension.....always professional, knowledgeable and ready to lend a hand. I have been surprised at how well my pension is doing, especially in today's climate. I would 💯% recommend. Thank you

17 April 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look