The shoe is very good, and so far worth the experience. But I had a hard time trying to convince your automatic ordering process that I only wanted one pair. Instead you followed through and sent t... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I ordinarily wear a size 11 or 11 1/2 shoe but this shoe is a little too short even though it was rated as 11 to 11 1/2, so it pinches my left big toe just a little bit. Otherwise it’s a very comforta... See more
Company replied
So far I am happy with my order. The shoes are comfortable and as described. I had a problem at the time of ordering, I made a mistake purchase, but was not able to cancel the item. The incorrect item... See more
Company replied
It took quite a while for me to get my order longer than most places I order stuff from. And then I had to barter with you to be able to return them and in the end I settled for 70% of what I paid, wh... See more
Company replied
Company details
About Hike Footwear
Written by the company
About Hike Footwear
At Hike, we prioritize a healthier foot environment. Our footwear stimulates the natural alignment of your feet, preventing and reducing foot pain and deformities. When you choose Hike, you're making a lifelong commitment to the well-being of your feet!
Our Goal
Our mission is simple–it is to alleviate foot pain and improve foot health for our customers through carefully designed and supportive footwear for every season, prioritising the natural alignment of the feet, quality, comfort, and sustainability in every step.
Contact info
United States
- info@hike-footwear.com
- hike-footwear.com
3.5
Average
50K reviews
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Reply from Hike Footwear
We’re thrilled that you love your Hike shoes so much that you now have six pairs! It truly makes our day knowing that you continue to enjoy the comfort and feel of our footwear with every new pair.
Thank you so much for your wonderful feedback, your continued support, and for choosing Hike again and again. We’re incredibly grateful to have you as such a valued part of the Hike family!
Hike Footwear
Customer Service
The shoe is very good
The shoe is very good, and so far worth the experience. But I had a hard time trying to convince your automatic ordering process that I only wanted one pair. Instead you followed through and sent two pair - and billed for two. Now, I'm trying to decide if it is worth the hustle to return one pair. A different color would be good.
What happened is that I tried to make sure the address on my credit card was the new one in San Antonio, but when I left the original order - the electronics thought I wanted to order a second pair of shoes.
4 August 2026
Unprompted review
Reply from Hike Footwear
We are truly sorry for the frustration and inconvenience you experienced with your order. We completely understand how upsetting it must have been to simply try to update your address, only to end up receiving two pairs instead of the one you intended to order.
You deserved a much smoother and clearer experience from us. We sincerely appreciate you bringing this to our attention, and your feedback will help us improve our ordering process and prevent similar situations in the future.
Hike Footwear
Customer Service
This week is my first time wearing them…
This week is my first time wearing them so I do not have much to say yet.
I do love the extra toe area.
I am not sure about wearing for all activities because I have not had a safety shoes before. I have worn them for walking exercise and felt confident because I am 85 years old and walking is important for me to stay active.
I do an exercise class twice a week but have not worn my shoes because I do not know if there is enough support.
I guess I need to ask if this is an all day shoe?
13 August 2026
Unprompted review
Reply from Hike Footwear
Thank you for sharing your initial thoughts on your new shoes! We're so glad to hear that you're enjoying the extra toe area and that they've made your walking exercises more confident, especially at 85 years young.
It's wonderful that you're staying active, and we understand your question about whether these are all-day shoes and suitable for all activities, especially since you're new to this type of footwear.
Our shoes are designed with comfort and support in mind for a variety of daily activities. Many of our customers find them suitable for extended wear and various exercises. We appreciate you giving them a try!
Hike Footwear
Customer Service
Reply from Hike Footwear
We’re happy that you find your Hike shoes comfortable and enjoyable to wear! Knowing they’re keeping your feet happy and comfortable truly means so much to our entire team.
Thank you for taking the time to share your wonderful feedback with us and for your continued support. We’re incredibly grateful to have you as part of the Hike family!
Hike Footwear
Customer Service
Fine product, fulfillment resolved promptly
Hike Footwear produces a fine shoe. I had an issue with the purchase and fulfillment of the order. Hike Footwear resolved the problem. All's well that ends well.
14 August 2026
Unprompted review
Reply from Hike Footwear
We're sorry that your experience left you feeling pressured or uncomfortable. That is never the experience we want anyone to have with us, and we regret the frustration and loss of trust this situation may have caused.
You deserve to feel respected, informed, and confident throughout your entire experience with us. We appreciate you speaking up and sharing how this made you feel. Your feedback is being taken seriously and will help us improve the clarity and transparency of our ordering process.
Hike Footwear
Customer Service
I love the shoes BUT...
I love the shoes, I love the lightness of the shoe since I had three surgeries on the ball of my foot over the past 10 years BUT below the ankle needs to be cut down farther. I have to put a heel cushion and my shoes because it is just cut too high. So, I have four pair of hike, stride shoes, and different colors AND. I have four pair of Dr. Scholl's heel cushions the along with Dr. Scholl's gel cushions to cushion the entire foot. With all these modifications, I love the shoes and I can walk better and stand longer.
13 August 2026
Unprompted review
Reply from Hike Footwear
We’re so glad to hear that, with a few adjustments, your shoes are helping you feel more comfortable while walking and standing, especially after everything you’ve been through with your surgeries. We truly appreciate your patience in finding the fit that works best for you.
Thank you so much for sharing your experience and for continuing to choose Hike. Your trust and support mean so much to our entire team!
Hike Footwear
Customer Service
Comfortable shoes
14 August 2026
Unprompted review
Reply from Hike Footwear
We’re so happy to hear that you’re enjoying the comfort of your Hike shoes! Knowing they feel great on your feet truly makes our day, as creating a comfortable and enjoyable experience with every step is so important to us.
Thank you so much for taking the time to share your wonderful feedback and for choosing Hike. We truly appreciate your support and are grateful to have you as part of our community.
Hike Footwear
Customer Service
Favorite, comfortable and the best
These are the only shoes and boots I wear now. They are the best.
22 April 2026
Reply from Hike Footwear
This truly made our whole day! Thank you so much for taking the time to share such incredible feedback with us. Hearing that our shoes and boots have become the only footwear you want to wear and that you consider them the best means more to our entire team than we can say.
Knowing that you continue to choose Hike for your everyday comfort is one of the greatest compliments we could receive. Thank you for being such a wonderful part of the Hike family. We hope you enjoy many more comfortable and happy steps ahead!
Hike Footwear
Customer Service
Great shoes
I have had knee and leg pain for a few months and wearing these shoes really helps relieve the pain. I love them. I wish I would have got them in a size 9 instead of 8 1/2 but otherwise there are fine.
12 August 2026
Unprompted review
Reply from Hike Footwear
We're happy that our shoes have made such a positive difference in relieving your knee and leg pain! It truly means a lot to know they're helping you feel more comfortable.
We appreciate your feedback regarding the sizing, and we're glad that despite that, you're still enjoying your shoes. Thank you for sharing your experience with us!
Hike Footwear
Customer Service
Fit is true to size
Fit is true to size, comfortable and enjoying them daily at work. On my feet 3-5miles a day and no discomfort in these shoes.
9 February 2026
Reply from Hike Footwear
This truly made our day! Thank you so much for sharing such wonderful feedback with us. We’re delighted that your shoes are true to size and keeping you comfortable throughout all the walking you do at work.
Knowing that our shoes are helping make your busy workdays a little more comfortable means so much to our entire team. Thank you for choosing Hike and for being such a valued part of our community. We truly appreciate your support and wish you many more comfortable steps ahead!
Hike Footwear
Customer Service
Received our order in a timely fashion
Received our order in a timely fashion. Shoes are as expected - except the shoes are too tight across the top of my husband's foot. I've been trying to get instructions on how to return the shoes for credit. No communication has been received from your company, even though I went to your return information and filled in all the blanks. Please respond. Thank you
4 August 2026
Unprompted review
Reply from Hike Footwear
We are truly sorry for the frustration and disappointment you’ve experienced while trying to return your shoes. Having to repeatedly seek assistance without receiving the timely communication and support you deserve is incredibly frustrating, and we sincerely apologize for letting you down.
We deeply regret the inconvenience this has caused and truly appreciate your patience. Your experience matters to us, and we are committed to providing the support needed to get this resolved properly.
Hike Footwear
Customer Service
“My magical shoes”
I put the shoes on. They were magical!
My feet felt like walking on a cloud
Was not too sure of them until I slipped them on
Thank you for recommending them
12 August 2026
Unprompted review
Reply from Hike Footwear
Thank you so much for taking the time to share such magical and wonderful feedback with us. Hearing that our shoes felt like walking on a cloud and exceeded your expectations once you tried them on means absolutely everything to our entire team!
Walking on a cloud is honestly the most incredible description we have ever heard and it fills our hearts with so much joy and pride! That is exactly the experience we pour our hearts into creating for every single customer and knowing that we delivered that for you is truly the greatest reward we could ever ask for.
Thank you so much for your amazing support and kind words and for being such a valued and cherished part of the Hike family. Here is to many more magical and cloud like steps ahead!
Hike Footwear
Customer Service
Reply from Hike Footwear
It’s wonderful knowing that everything went smoothly from start to finish and that you’re happy with your experience. We’re glad to hear that you had a great experience with our communication and that your order arrived quickly!
Thank you so much for taking the time to share your kind feedback and for choosing Hike. Your support truly means so much to our entire team!
Hike Footwear
Customer Service
Reply from Hike Footwear
Sounds great that everything went smoothly and that your experience was such a pleasant surprise! It truly means a lot to us knowing that you’re happy with your Hike shoes and your overall experience with us.
Thank you so much for taking the time to share your kind feedback and for choosing Hike. We truly appreciate your support and hope you continue enjoying the comfort of your shoes with every step!
Hike Footwear
Customer Service
I’m pleasantly surprised at the comfort…
I’m pleasantly surprised at the comfort of the shoes and they have taken pressure off my knees.
The fashion level is not my normal look but they are very comfortable,
8 August 2026
Unprompted review
Reply from Hike Footwear
It's really great that your Hike shoes are keeping you comfortable and that you’ve noticed a positive difference in how your knees feel! It truly means so much to us knowing that your shoes are making your everyday steps more enjoyable and comfortable.
Thank you for taking the time to share your wonderful experience with us. We truly appreciate your trust and support and are so grateful to have you as part of the Hike community!
Hike Footwear
Customer Service
Reply from Hike Footwear
Thank you for taking the time to share your feedback with us. We are genuinely sorry that the shoes did not meet your expectations, and we completely understand how disappointing it is when a purchase is not what you hoped for.
Your experience truly matters to us, and we will make sure your feedback is shared with our team as we continue working to improve our products and provide a better experience for our customers.
Hike Footwear
Customer Service
You place another order that I did not…
You place another order that I did not order. Also trying to get a hold of you is I impossible. No customer service phone number and you never get back to my emails until weeks after. Terrible pe company
30 July 2026
Unprompted review
Reply from Hike Footwear
We're sorry for the distress and frustration this unauthorized order has caused you. It's upsetting to discover an order that you did not authorize and then struggle to get the timely support and answers you deserve.
We regret that our lack of responsiveness made an already concerning situation even more stressful. This is not the experience we want for any of our customers, and we sincerely apologize for letting you down.
Hike Footwear
Customer Service
I love these shoes
I love these shoes. My only concern its the long wait to receive them.
7 August 2026
Unprompted review
Reply from Hike Footwear
It's fantastic to hear that you love your new shoes! We completely understand that waiting for your order can feel a little concerning, and we truly appreciate your patience throughout the process.
Knowing that you’re happy with your shoes now that they’ve arrived means so much to us. Thank you for your understanding and for choosing Hike!
Hike Footwear
Customer Service
Love these shoes
Love these shoes. I have several pair. Just wish they arrived quicker.
29 September 2025
Reply from Hike Footwear
We’re glad to hear how much you love your Hike shoes and that you’ve already added several pairs to your collection! It truly means so much to us to have your continued support.
We understand wanting your new favorites to arrive sooner, and we appreciate your patience and honest feedback about the delivery time. Thank you for being such a wonderful part of the Hike family!
Hike Footwear
Customer Service
I was very hesitant to order
I was very hesitant to order, but it is the best thing I have done lately. I've worn my shoes 4 days in a row to do my morning walk. No pain in my feet, legs or back. I love the shoes. I ordered size 9 /9 1/2, they fit good but I have to wear thin socks. I would have ordered a 10 but I think the combined size would have been to big.
LOVE THE SHOES
The customer service is good, but did not realize it would take so long to get my order.
9 August 2026
Unprompted review
Reply from Hike Footwear
It's great to hear that your Hike shoes have made such a positive difference in your morning walks and overall comfort! Knowing you’re able to enjoy your walks with greater ease truly means so much to our entire team.
We’re also grateful for your patience and appreciate your honest feedback regarding the delivery time. Thank you for choosing Hike and for sharing your wonderful experience with us!
Hike Footwear
Customer Service
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