Hiive Reviews 

92
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 66 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional support team for being extremely responsive, helpful, and guiding them smoothly through every single step of complex financial transactions. People deeply appreciate the clear communication, reliable platform design, and dedicated personal assistance that consistently make difficult procedures feel surprisingly simple and accessible. Some reviewers were not happy with occasional technical hurdles, specifically mentioning image verification failures, broader process uncertainties, and somewhat clunky interface elements. A few people also noted that waiting for transaction updates or trying to locate specific messages within the marketplace platform could sometimes be slightly frustrating.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting that the platform is... See more

Staff

Users describe profound satisfaction and appreciation for the staff, highlighting that team members are... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting responsive representatives and... See more

Service

Consumers find service to be exceptionally positive, praising the seamless experience and reliable support... See more

Response time

Reviewers highlight positive aspects of response time, describing the team as quick and super responsive... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This review has been updated from a week earlier. Initially, I was having an issue with the attempt at purchasing units of pre-IPO stock. I was learning their system and methods and I had not received... See more

Rated 4 out of 5 stars

I have had multiple transactions on Hiive. Overall good experience with enough support from Hiive. One thing that can be improved on is re-confirmation of buyer/seller interest and quicker cancellatio... See more

Rated 5 out of 5 stars

from the seller perspective hiive is: - very easy to navigate, even if you don't have experience with it - good, clear UI - great dashboard - lot more bids than on sites of competitors... See more

Rated 4 out of 5 stars

Overall, Hiive is great platform to trade pre-IPO secondaries! The process to list and buy / sell is straightforward and easy to get started, creating an active marketplace with many buyers and... See more


4.5

Excellent

TrustScore 4.5 out of 5

92 reviews

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No recent history of asking for reviews

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Replied to 20% of negative reviews

Typically takes over 1 month to reply

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4.5

All reviews

(92)

65 reviews in the last 12 months

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Rated 5 out of 5 stars

"The Experience"

The experience was done very smoothly and professionally. I had a small problem receiving the final Certificate of the IPO shares I was purchasing but with guidance from Tatum O'Reilly everything worked out fine. Tatum was both timely and very professional in answering all my questions. This was my first time buying shares of an IPO company, it was a good experience.

23 February 2026
Unprompted review
Rated 4 out of 5 stars

I have had multiple transactions on…

I have had multiple transactions on Hiive. Overall good experience with enough support from Hiive. One thing that can be improved on is re-confirmation of buyer/seller interest and quicker cancellation of transaction if any side lost interest. It's sometimes annoying to wait for a week only to know the other side decided not to continue.

2 March 2026
Unprompted review
Rated 5 out of 5 stars

This purchase via Hiive was conducted…

This purchase via Hiive was conducted in a very smooth and clear manner. There was a temporary glitch with the Bank wire transfer, but Tatum O'Reilly was quick to help me resolve this. She is very knowledgeable, professional and friendly, and so was very helpful and easy to work with.

24 February 2026
Unprompted review
Rated 5 out of 5 stars

I've been using Hiive for a year now…

I've been using Hiive for a year now and the experience has been great from start to finish. Its not just an online platform but also filled with people that will hold your hand from start to finish with impecable service. Special thanks to Lily Wang for the better than flawless support!

14 February 2026
Unprompted review
Rated 5 out of 5 stars

I have been purchasing shares on Hiive…

I have been purchasing shares on Hiive for about six months. One of the companies that I acquired shares in was not transferring the certificates. After about 3 1/2 months, Francesca, with Hiive intervened on my behalf and diligently resolved the problem. I have contacted their customer service about several acquisitions, and they are very responsive.

11 February 2026
Unprompted review
Rated 5 out of 5 stars

This is a trusty platform

This is a trusty platform. They used to have very high commission fee. Right now they have eliminated this commission fee and make the transaction more traceable for the seller. The team is also pretty reachable when comes to email communication. If you have stocks and need a secondary platform. I would recommend this platform

23 January 2026
Unprompted review
Rated 5 out of 5 stars

A guide through the maze

Tatum O'Reilly could not have done a better job of guiding me through the maze!! I am a novice in this space and I made sure that Hiive knew that as i went through the process
Tatum was there every step of the way to answer questions and help me get through the process.
Excellent and great support

25 January 2026
Unprompted review
Rated 5 out of 5 stars

Seamless experience from start to finish

I should preface this with the fact that I've had several experiences selling stock through Hiive and haven't had any issues.

I've also been telling all my former co-workers to check out Hiive whenever selling stock comes up. They handle everything! The whole process was seamless and managed by them. I personally didn't have to chase anyone down or wonder what was happening next.

You have a dedicated Account Manager that helps walk you through and manage the process up to the submission to the company for board approval. Following that, the Execution Team takes over and does an amazing job of navigating all the processes around actually closing out the deals. And a special shoutout to Francesca on the execution team! She was absolutely great, making sure every detail was handled and everything followed through smoothly.

If I am ever in a situation where I want to sell private shares again, I will 1000% be using Hiive.

28 January 2026
Unprompted review
Rated 5 out of 5 stars

Best platform to sell your Shares

My experience was made great by the thorough and professional follow up and guidance provided by Stephanie. The process of selling my shares was protracted, nevertheless, Hiive's guidance and reassurance eased out my nervousness

23 January 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful Support

The team at Hiive always made me feel like my transaction was a priority despite it being a relatively small sale with additional challenges. I am so grateful for their support and guidance throughout the process and would not hesitate to list with them again.

16 January 2026
Unprompted review
Rated 5 out of 5 stars

Awesome support as always from the…

Awesome support as always from the execution team especially John Browne from the execution team! He worked with me through every step and made sure I was up to date on everything! Super helpful the whole team from start to finish! Thanks everyone!

13 January 2026
Unprompted review
Rated 5 out of 5 stars

from the seller perspective

from the seller perspective

hiive is:
- very easy to navigate, even if you don't have experience with it
- good, clear UI
- great dashboard
- lot more bids than on sites of competitors
- all matched transaction were settled (no unexpected withdrawals)

people from hiive are:
- very responsive
- quick to reply
- oversee the whole process (inform directly when some actions need to be taken)
- provide clear & detailed explanations
- professional & kind

8 January 2026
Unprompted review
Rated 5 out of 5 stars

What a great experience!

After 40 years of investing in public companies, I decided to try the private market as I had a lot of interest in buying into Databricks before their IPO.

This was a new experience for me, but the incredible staff at Hiive walked me through every step, even though I am surely a small customer for them.

They were so helpful and friendly, and they made the experience so easy. I would strongly recommend Hiive to anyone who wants to dive into private investing.

12 December 2025
Unprompted review
Rated 5 out of 5 stars

Incredibly responsive team

The team is incredibly responsive and eager to help. Deals are completed rapidly, and Francesca, Paul, and the team are always keeping sellers and buyers in the loop, ensuring a smooth and exciting experience.

12 December 2025
Unprompted review
Rated 5 out of 5 stars

I recently completed two transactions…

I recently completed two transactions on Hiive, and the experience was excellent. The platform is intuitive, secure, and makes private market investing straightforward. Communication was clear, and the process was smooth from start to finish. Highly recommend Hiive for anyone looking to access secondary private market opportunities.

26 November 2025
Unprompted review

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