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Higlobe  Reviews 

289
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 161 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform for its speed and ease, with money transfers often arriving instantaneously in local bank accounts, coupled with excellent exchange rates and low costs. Many highlight the user-friendly interface and reliability, frequently commending customer service for being highly responsive, helpful, and proactive. However, some customers also noted occasional issues where transactions did not go through or funds were held for unexpected processing times. A few other people also felt that the displayed exchange rate was not always the real-time market rate. Additionally, some users suggested improvements like clearer transaction statements or more options for sending money to other accounts.

What people talk about most

Payment

Users describe positive interactions with payment, highlighting the ease and speed of receiving funds, often... See more

User experience

Reviewers highlight positive aspects of user experience, with many customers finding the platform easy, fast,... See more

Service

Clients share positive opinions on service, highlighting its efficiency, speed, and fair exchange rates,... See more

Price

People report positive experiences with price, often highlighting competitive exchange rates and low... See more

Customer service

Customers had positive experiences with customer service, consistently praising its responsiveness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great overall experience. Money arrives (at Higlobe) with no delay whatsoever, wayyyy faster than any other platform I've used before. And it's transferred to my local bank (in Brazil) instantaneously... See more

Company replied

Rated 5 out of 5 stars

If you work as a VA, freelancer, or with international clients, HiGlobe is honestly a solid choice. No second thoughts, just works. My experience so far has been smooth from setup to payouts.... See more

Company replied

Rated 5 out of 5 stars

My first experience with Higlobe was amazing. Everything was very informative and easy to understand, you guys did a great job, but what surprised me the most was the support chat, it was impeccable... See more

Company replied

Rated 5 out of 5 stars

I've been using it for a while now, like a year + It has worked pretty good so far, money comes to my mexican account in MXN in seconds, they usually offer a better currency exchange than banks so... See more

Company replied


Company details

  1. Money Transfer Service
  2. Currency Exchange Service
  3. Financial Institution
  4. Mobile Money Agent
  5. Payment Service

About Higlobe

Written by the company

Higlobe offers the lowest cost guaranteed money transfers to professionals, individuals, freelancers and businesses receiving funds from the US and the EU.

We provide you with a dedicated receiving bank account, enabling you to provide the same payment instructions to your employers, month after month and get paid in USD and EUR. You have your own account, and can withdraw money to your local bank at the lowest cost guaranteed!

We move your money quickly and don’t leave you waiting for days to receive your funds.

Money transfer at the lowest cost guaranteed

Written by the company

A free USD receiving account with near-instant withdrawals to your local bank.

Contact info

Promotion box for Higlobe

Money transfer account for professionals

A free USD account with instant withdrawals to your local bank.

4.7

Excellent

TrustScore 4.5 out of 5

289 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(289)

160 reviews in the last 12 months

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Rated 5 out of 5 stars

Very fast!!!!!

13 March 2025
Unprompted review
Higlobe  logo

Reply from Higlobe

Hi, Guilherme!

We appreciate your review so much and are always open for feedback! Thank you for trusting Higlobe!

Rated 5 out of 5 stars

Very easy to use.

The process is easy and intuitive. The money drop in my bank account almost imediately.

6 March 2025
Unprompted review
Higlobe  logo

Reply from Higlobe

Thank you for sharing your experience with us, Pedro! We’ll continue working to provide you with a smooth, user-friendly experience so you can receive your payments hassle-free.

Rated 5 out of 5 stars

Awesome

quick, user friendly, effective

27 February 2025
Unprompted review
Higlobe  logo

Reply from Higlobe

Hi, Daniela!

We appreciate your feedback so much and are glad you are enjoying our platform!
Please provide any feedback you may have, we love to hear it!

Thank you!

Rated 1 out of 5 stars

Super slow service

Super slow service - I hope to have this improved and I will be happy to change and update my ratings. Thank you

19 February 2025
Unprompted review
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Reply from Higlobe

FEBRUARY 20, 2025

Hi John,

We're sorry to hear about your experience 😔 That's definitely not the kind of service we want to provide you.

Since we're just getting started in the Philippines, our system is still adjusting to ensure smooth transactions for all users - not just in the PH, but also in other countries we serve.

Your feedback is incredibly valuable, as it helps us improve and serve you better.

We'd love to make things right! If you didn't reach our support team yet, please do so and send us a message at support@higlobe.com. Make sure to include your registered name and transaction details, so our team can quickly assist you. 🩷

Thank you for your patience and helping us grow. Looking forward to resolving this for you!

Rated 1 out of 5 stars

Do not use this app it takes ages for…

Do not use this app it takes ages for your money to come through

12 February 2025
Unprompted review
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Reply from Higlobe

FEBRUARY 20, 2025
Hi Christianson,

We really appreciate you giving us a chance to resolve this for you! Your patience and feedback mean a lot as we continue improving our services for users like you.

If you ever need assistance again, don't hesitate to reach out to our support team at support@higlobe.com.

We're always here to help and ensure your transactions go smoothly!

Stay connected with us - we'd love to assist you whenever you need us! 😊
------------------------------------------------------
FEBRUARY 17, 2025
Hi Christianson, We're sorry to hear about your experience. That's definitely not the kind of service we want to provide.

We'd love to make things right for you~could you please share more details to us? Please send us a message at support@higlobe.com with your registered name and transaction details. We'll be sure to assist you ASAP.

Your feedback matters, and we appreciate the chance to improve. Looking forward to assist you. 🩷

Rated 5 out of 5 stars

The option to reuse client information…

The option to reuse client information to generate the invoice has greatly improved the experience, making the process much easier and faster.

8 January 2025
Unprompted review
Higlobe  logo

Reply from Higlobe

Hi, Oscar! We appreciate your feedback about our new feature! We always strive to provide the best service and platform, thank you so much for sharing!

Rated 5 out of 5 stars

Easy to setup

Easy to setup, after the first invoice was analysed the transfer to my account was quick :)

26 November 2024
Unprompted review
Higlobe  logo

Reply from Higlobe

Hi, Alessandro!

We are super happy to hear this, and we always do our best to offer the best product!

Rated 5 out of 5 stars

Excellent experience and transparency

Excellent experience and transparency. I received my money easily and fast. I do recommend.

19 November 2024
Unprompted review
Higlobe  logo

Reply from Higlobe

Dear Lucas,

Thank you so much for your review! We appreciate it!
We are always available if you need any assistance, and open for any feedback you might have!

Rated 5 out of 5 stars

With higlobe I'm able to receive abroad money faster

With higlobe I'm able to receive the money from US and do a fast transfer to my local bank account without paying high taxes due currency conversion.

6 November 2024
Unprompted review
Higlobe  logo

Reply from Higlobe

Thank you so much for your kind words, Rafael! It’s a pleasure to assist you with your Higlobe account. We truly appreciate having you as a customer and you can count on us to continue providing a great experience for your USD payments.

Rated 2 out of 5 stars

Too much work to withdraw money

24 October 2024
Unprompted review
Higlobe  logo

Reply from Higlobe

Hi, Michel!

We appreciate your feedback.

As we explained on Whatsapp, the invoice is part of the withdraw process. Our operation needs to follow US laws, and the receipt is part of that, same with withdrawing your money to accounts of the same nature as the one you have in Higlobe. We are always improving our service, and soon this process will be even easier.
I just would like to reinforce that we are available via chat or whatsapp in case you have any questions!

Rated 5 out of 5 stars

Just received my salary in US Dolars…

Just received my salary in US Dolars from my DevOps enginner job at a foreigner company and it couldn't have gone better.

21 October 2024
Unprompted review
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Reply from Higlobe

Thank you so much for your kind words, Leonardo! It’s been a pleasure assisting you with your Higlobe account, and we truly appreciate having you as a customer. You can count on us to continue providing a great experience for your USD payments!

Rated 5 out of 5 stars

Quick and easy

Best platform to receive payments from the USA.

17 October 2024
Unprompted review
Higlobe  logo

Reply from Higlobe

Hi Diego!

Thank you so much for your feedback. We're thrilled to hear that you're enjoying our platform. It's designed specifically to provide clients like you with the best possible experience for receiving USD professional payments in Brazil. We're here for you—count on us for anything you need!

Rated 5 out of 5 stars

Faster and better

I was hesitant at first, thinking that the process might take longer due to the need to fill out and approve the receipt. However, it was very quick, taking only a few minutes, and the transfer to my account in BRL was instant. Even with the $5.00 fee I had to pay to transfer the money from the other payment provider to Higlobe, the final amount was still better than the method I used before.

1 October 2024
Unprompted review
Higlobe  logo

Reply from Higlobe

Hi, Erik!
We appreciate your feedback and it is our pleasure to have you as a customer! Thank you for the kind words!

Rated 5 out of 5 stars

Fast and Safe

I really love Higlobe, it processes the requests really fast and safe.

12 September 2024
Unprompted review
Higlobe  logo

Reply from Higlobe

Hi, Victor!

We’re thrilled to hear about your fantastic experience, Victor! 🚀 Providing fast service, low fees, and an excellent customer experience is our top priority. You can always count on us to make your international transfers as smooth and hassle-free as possible. Thanks for being with us!

Rated 3 out of 5 stars

bad email experience

The email with the title "here's the information about your recent money withdraw" doesn't have a single piece of information about my most recent money withrdaw.
And it would be really useful to have that documented through email.

9 August 2024
Unprompted review
Higlobe  logo

Reply from Higlobe

Hi Victor,

Thank you for your feedback!

For privacy and security reasons, we do not include withdrawal details in email notifications. The primary purpose of our emails is to alert you to any unauthorized withdrawals that may have occurred. This helps us ensure your account remains secure.

If you have any concerns or need further assistance regarding your account, please contact our support team directly, and we’ll be happy to help.

Rated 5 out of 5 stars

Easy, Fast and Cheap

It worked as it should. The time for approvals was really quick and easy. It took less than two hours for the paperwork to be approved, and I received my first payment through the platform. It was also cheaper than the other platform I used to use. Amazing!

31 July 2024
Unprompted review
Higlobe  logo

Reply from Higlobe

We're thrilled to hear about your positive experience with Higlobe, Rian! We're committed to keeping your international payments easy and affordable. Thanks again!

Rated 5 out of 5 stars

Easy to use and make payments.

30 July 2024
Unprompted review
Higlobe  logo

Reply from Higlobe

Thank you for your positive feedback. We truly appreciate your kind words and are glad to hear that you're satisfied with our platform!

Rated 1 out of 5 stars

Automatic withdraws

I have to feel my receipt many every time I receive a new payment. I wish I didn't need to fill it every time, when I was using Husky, or Remessa Online, I didn't have to fill it every time. I Husky, I had the option to withdraw all my money automatically.

26 July 2024
Unprompted review
Higlobe  logo

Reply from Higlobe

Hi Felipe,

Thank you for choosing Higlobe and for sharing your feedback with us. We're always striving to improve our platform to provide the best experience for our users. We understand that having to fill out a receipt for each payment can be frustrating. We're currently working on an enhancement to automate this process and will have updates soon.

Rated 5 out of 5 stars

Very good so far for bringing values to…

Very good so far for bringing values to Brazil. Integration with Deel worked seamlessly and the balance was updated after 1 business day. So far, great service.

18 June 2024
Unprompted review
Higlobe  logo

Reply from Higlobe

Hi, Alan! We’re thrilled to hear that your experience has met our goal of providing smooth and simple international payments. Count on us to keep making your life easier. Thank you!

Rated 5 out of 5 stars

Everything smooth

Efficient support. Easy interface and incredibly quick workflow to receive the money in may destination account

4 June 2024
Unprompted review
Higlobe  logo

Reply from Higlobe

We're delighted to hear your positive impressions of our platform, Alex. We'll continue working to keep everything running smoothly for you. If you ever need anything, you can always count on us.

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