High Skills Training Reviews 

235
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 152 reviews, reviewers overwhelmingly had a great experience with this company. Customers appreciate that the educational programs are well-structured, extremely easy to navigate, and allow people to study comfortably at their own flexible pace. Furthermore, users frequently highlight the exceptional support provided when assistance is needed with course materials or accessing certificates. Some reviewers were not happy with occasional technical glitches and frustrating delays in receiving their final certificates after finishing modules. A few consumers mentioned experiencing freezing screens and prolonged difficulties reaching customer care when trying to resolve these urgent issues. Others noted that promises made regarding fixes were not always kept, leading to a disappointing experience.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, frequently noting that the courses are exceptionally... See more

Staff

Customers consistently note positive experiences with staff, frequently praising representatives for their... See more

Customer service

Consumers find customer service to be positive, frequently praising the quick response times and helpful... See more

Service

Reviewers express mixed feelings about service, with many customers praising quick responses, helpful... See more

Product

Users describe satisfaction with the product, highlighting the informative and well-structured content that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Course was very informative and helpful. I liked that I could restart where I left off with each module which suited my busy life! Mustafa was incredibly helpful and his customer support was fantastic... See more

Company replied

Rated 5 out of 5 stars

The progression of the course is just right. The lectures are given clearly, helping students learn effectively without feeling overwhelmed. The course is well-structured and informative. I gained muc... See more

Rated 5 out of 5 stars

Skills Training are very responsive, any issues and they respond very quickly with support. The courses are easy to navigate and distribute to teams and easy to track completion rates. Great customer... See more

Company replied

Rated 5 out of 5 stars

Completed my course. Unfortunately after finishing the quiz I couldn't progress. I spoke with Mustafa Ahmed to get this sorted and he dealt with the issue immediately. Very happy.

Company replied



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

235 reviews

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No recent history of asking for reviews

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Replied to 91% of negative reviews

Typically replies within 2 weeks

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4.5

All reviews

(235)

148 reviews in the last 12 months

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Rated 5 out of 5 stars

really infomative and interesting

really infomative and interesting. presented in no nonsense , easy to understand format.
fully reccomend

4 March 2026
Unprompted review
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Reply from High Skills Training

Dear Will,

Thank you for your great feedback!

We’re delighted to hear that you found the course informative and interesting, and that the content was presented in a clear and easy-to-understand format. Your recommendation truly means a lot to us.

Thank you for your support, and we wish you all the best in your continued learning.

Kind regards,
High Skills Training

Rated 5 out of 5 stars

great informative experience

Great course just need more info on how to get certificate without leave 3 sites and writing a review first?

3 March 2026
Unprompted review
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Reply from High Skills Training

Dear Nikki,

Thank you for your feedback!

We’re glad to hear that you found the course informative and had a positive learning experience. We also appreciate your suggestion regarding the certificate process. Your feedback is valuable, and we will certainly pass it along to our team as we continuously work to improve the learner experience.

If you need any assistance with accessing or downloading your certificate, please feel free to contact our support team and we will be happy to help.

Thank you again for sharing your thoughts.

Kind regards,
High Skills Training

Rated 5 out of 5 stars

Great motivational training

Great motivational training

28 February 2026
Unprompted review
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Reply from High Skills Training

Dear Will,

Thank you for your feedback!

We're glad to hear that you found the training motivational. We appreciate your support and hope it continues to inspire you in your learning journey.

Kind regards,
High Skills Training

Rated 5 out of 5 stars

Excellent experience

I had a couple of issues initially with logging in and correcting the certificate, of which Anthony Higgins dealt with immediately and effectively to allow me to complete the course and print my certificate. The course itself was well presented, easy to follow and contained the information as advertised.

27 February 2026
Unprompted review
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Reply from High Skills Training

Dear Mel,

Thank you for your wonderful feedback!

We’re delighted to hear that you had an excellent experience with High Skills Training. It’s great to know that Anthony Higgins was able to assist you promptly with the login and certificate issues so you could complete your course and print your certificate without further difficulty.

We’re also pleased that you found the course well presented, easy to follow, and informative. Your feedback is greatly appreciated, and we look forward to supporting you in your future learning.

Kind regards,
High Skills Training

Rated 5 out of 5 stars

Precise

Precise, no technical jargon and easy to follow

21 February 2026
Unprompted review
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Reply from High Skills Training

Dear Emmanuel,

Thank you for your feedback.

We’re very pleased to hear that you found the course precise, easy to follow, and free from unnecessary technical jargon. We aim to make our training clear, practical, and accessible to everyone, so your comments are greatly appreciated.

Thank you again for taking the time to share your experience. We hope to support you again in the future.

Kind regards,
High Skills Training

Rated 5 out of 5 stars

Easy company to learn with

This company is fantastic, easy to access the course and very easy to navigate around the site. Customer support are great very helpful and very quick responses, I had a customer support agent Mustafa Ahmed who supported me in accessing my certificate and supporting with my next best course, he was very efficient and professional. I am very grateful for his help. Great company will definitely be using this company again.

21 February 2026
Unprompted review
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Reply from High Skills Training

Dear Tina,

Thank you so much for your wonderful feedback.

We’re delighted to hear that you found our courses easy to access and navigate, and that you had a positive learning experience with us.

It’s especially great to know that Mustafa Ahmed was able to assist you efficiently and professionally with accessing your certificate and advising you on your next course. We will be sure to pass on your kind words to him — he will truly appreciate it.

Your support and recommendation mean a great deal to us. We look forward to welcoming you back for your next course.

Kind regards,
High Skills Training

Rated 5 out of 5 stars

Amazing course

this was an amazing course
was easy to navogate and was succinct and straight forward
Thoroughly enjoyed it.

15 February 2026
Unprompted review
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Reply from High Skills Training

Dear Ashi,

Thank you for your wonderful feedback.

We’re so pleased to hear that you found the course amazing, easy to navigate, and straightforward. It’s great to know you thoroughly enjoyed it.

We truly appreciate you taking the time to share your experience.

Kind regards,
High Skills Training

Rated 5 out of 5 stars

Great Course

10 February 2026
Unprompted review
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Reply from High Skills Training

Dear Spence,

Thank you so much for your fantastic feedback!

We appreciate you taking the time to share your experience and wish you all the very best in your continued learning.

Kind regards,
High Skills Training

Rated 4 out of 5 stars

good course not what I expected but…

good course not what I expected but gave some inset in to different areas of first aid and health and safety

2 February 2026
Unprompted review
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Reply from High Skills Training

Dear Kathryn,

Thank you for your feedback.

We’re glad to hear you found the course useful and that it provided insight into different areas of first aid and health and safety, even if it wasn’t quite what you expected.

We appreciate you sharing your experience.

Kind regards,
High Skills Training

Rated 1 out of 5 stars

Don't use them!

I paid for a years open access. From day 1 the course doesn't save. I've restarted my first course a few times. Ive contacted them. Thry say its fixed, then the same thing happens again. This has been ongoing for weeks. Asked for a full refund. I got told they'd fix it. They haven't. Absolutely disgusting.
No refund. Nothing but promises that are not kept

2 February 2026
Unprompted review
Rated 5 out of 5 stars

Great opportunity

The opportunity to take the class at our own pace , is plus on my side.
Course lesson well structured.

24 January 2026
Unprompted review
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Reply from High Skills Training

Dear Elizabeth,

Thank you for your feedback.

We’re glad you enjoyed the flexibility of studying at your own pace and found the course lessons well structured.

Kind regards,
High Skills Training

Rated 5 out of 5 stars

Medication administration

the course is easy to study and understandable.

30 January 2026
Unprompted review
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Reply from High Skills Training

Dear Javith,

Thank you for your feedback on the Medication Administration course. We’re pleased to hear that you found the course easy to study and easy to understand.

Kind regards,
High Skills Training

Rated 5 out of 5 stars

Good very good

30 January 2026
Unprompted review
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Reply from High Skills Training

Dear Reece,

Thank you for your feedback — we’re glad you found the course very good.

Kind regards,
High Skills Training

Rated 5 out of 5 stars

Was having some difficulties logging in…

Was having some difficulties logging in and also getting my certificate, Anthony on the online chat was a considerable help, arranging my certificate and also resetting my login details, very quickly sorted with no issues at all, links sent through, stayed on line until I confirmed I was logged in, gave me a link to the certificate, excellent customer service, thank you Anthony

30 January 2026
Unprompted review
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Reply from High Skills Training

Dear Mark,

Thank you so much for sharing your experience.

We’re really pleased to hear that Anthony was able to assist you so effectively with your login and certificate, and that everything was resolved quickly and smoothly. Your kind words about his patience and support mean a lot to us. We’ll be sure to pass your feedback on to Anthony.

Kind regards,
High Skills Training

Rated 5 out of 5 stars

Extremely informative and thorougher

29 January 2026
Unprompted review
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Reply from High Skills Training

Dear Char,

Thank you very much for your kind feedback.

We’re delighted to hear that you found the course extremely informative and thorough. Your comments are greatly appreciated and help us continue to improve the quality of our training.

Kind regards,
High Skills Training

Rated 5 out of 5 stars

Lots of new information gained

Lots of new information gained, good course

28 January 2026
Unprompted review
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Reply from High Skills Training

Dear Gemma,

Thank you for your feedback.

We’re delighted to hear that you gained lots of new information and found the course useful. It’s great to know the training met your expectations.

If you need any further support or are interested in additional courses in the future, please feel free to contact us.

Kind regards,
High Skills Training

Rated 5 out of 5 stars

GREAT TRAINING

GREAT TRAINING , I REALLY RECOMMEND

28 January 2026
Unprompted review
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Reply from High Skills Training

Dear Charles,

Thank you so much for your great feedback!

We’re really pleased to hear that you enjoyed the training and truly appreciate your recommendation. Comments like yours mean a lot to us and motivate our team to keep delivering high-quality courses.

If you ever need further training or support, please don’t hesitate to get in touch.

Kind regards,
High Skills Training

Rated 5 out of 5 stars

It was well detailed and helped…

It was well detailed and helped understanding what i needed to do

28 January 2026
Unprompted review
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Reply from High Skills Training

Dear Samuel,

Thank you for your feedback.

We’re glad to hear the course was well-detailed and helped you understand what you needed to do.

We appreciate you taking the time to share your experience.

Kind regards,
High Skills Training

Rated 5 out of 5 stars

updated educative learning material.

26 January 2026
Unprompted review
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Reply from High Skills Training

Dear Samson,

Thank you for your feedback. We’re pleased to hear that you found the learning material updated and informative.

We appreciate you taking the time to share your experience.

Kind regards,
High Skills Training

Rated 2 out of 5 stars

Not suitable for all careers.

It was focused on medical assistants and food safety rather than a general first aid course such as falls, cuts, abrasions etc.

23 January 2026
Unprompted review
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Reply from High Skills Training

Dear Catrin,

Thank you for sharing your feedback.

We appreciate your comments and understand your concern that the course content was more focused on medical assistants and food safety rather than general first aid topics such as falls, cuts, and abrasions.

Your feedback is valuable and will be shared with our course development team as we continue to review and improve our training to better meet different career needs.

Kind regards,
High Skills Training

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