I had a fantastic experience with the customer service team. From the moment I reached out, they were responsive, courteous, and genuinely eager to help. They listened carefully to my issue, provided... See more
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Unwanted inscription drawn from bank account. The person in charge on the chat has been able fo fullfill the asking of closing the account and repair the situation directly. Great dialogue and qu... See more
My mum accidentally signed up and they have taken £93 off her. She cancelled the subscription and was assured that no more money would leave her account. Then another £41 came out and to rub salt in t... See more
Eventually I got short email stating they'd taken my money despite not having the item in stock! The shop then took another nine days to process my refund.Speaking with the service team helped me get... See more
Hasn’t replied to negative reviews
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Refunding of remaining amount
I email again for refunding of remaining amount that deducted from my account. They responded quickly and promise to return back. Edith solved my problem. Thank you escalation them.
I payed by mistake,but they promised me…
I payed by mistake,but they promised me refund
Prompt reply for my mail
Max was helpful
Nela handled my case very wellm
Thank you for your consideration and…
Thank you for your consideration and kindness. This is very helpful in my current situation
Customer service
I had a fantastic experience with the customer service team. From the moment I reached out, they were responsive, courteous, and genuinely eager to help. They listened carefully to my issue, provided clear solutions, and followed up to make sure everything was resolved. It’s rare to find such attentive and professional support these days.
jerry was helpful
Andy is the super-star of the support…
Andy is the super-star of the support agents at Highgames, if there ever is a problem, request Andy, and things get sorted out super quick.
This thing has been taking money from…
This thing has been taking money from my account without me even signing up for it.I don't even know what it is
There was not enough information for me…
There was not enough information for me explaining what I was signing up for
Excelent service
I’m satisfied with the services
Thanks for the assistance
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