This platform is GREAT! The games are fun to play AND you can actually win some decent spending cash. The support team is awesome. IF you ever run into a problem they will be there to help fix it in a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Information provided by various external sources
High 5 Casino an online casino made by one of the premier game creators in the casino industry, High 5 Games. With one of a kind enhanced games, High 5 Casino is the Home of Slots. You can play for free or wager with us for your opportunity to win. Experience real vegas slots at home or mobile slots on the go. Find our app in the Apple App Store, and Android users can download straight from our website.
Contact info
United States
- support@high5casino.com
- high5casino.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
High 5 Casino has been a fantastic…
High 5 Casino has been a fantastic social casino experience! The games are smooth, engaging, and there’s a great variety to choose from. What really stands out is the responsive and helpful customer service — they quickly helped me with free sweeps and made sure I had a positive experience. The daily bonuses and promotions keep things exciting without any pressure. If you’re looking for fun, fair play, and generous free play opportunities, I highly recommend High 5 Casino. 5 stars!
High 5 casino allows you to obtain more…
High 5 casino allows you to obtain more daily rewards, the more money you spend, they also claim to gift you free SC for any friend who joins that uses your invite link. What they don't tell you, is that at any point for any reason, they can take those rewards away. They also don't tell you that even if your invited friend has a "qualifying purchase" they do NOT have to give you any SC. And when they screw you over, well good luck getting ahold of anyone. I've complained about numerous thing including game glitches that have stolen my SC and have only been met with at the most AI bots that lead to empty emails. Never have I ever received and email from an actual person any of the times I've tried reaching out to them.... I'm also fairly positive that there games are rigged, punishing the player when the bet is raised and rewarding the player when the bet is dropped... I spend well over $1000 to prove this on the wheel game that ultimately glitched out and has remained broken for months now, again, regardless of me sending emails explaining the issues... I give there lack of communication 0 stars and there ability to do what ever they want regardless of there supposed offers and rewards 0 stars....
I'm very dissatisfied and disappointed…
I'm very dissatisfied and disappointed with this site..When I finally decide to verify everything with that went well. Al of this what I'm gonna share happen within minutes of each other today. I bought a coin package because it was a great deal an I never really played on this site...only with bonus coins. But after I purchased the coin package an picked my slot to play on I got a message on the site saying my account is restricted contact customer service. How is my account restricted when I've only played in High 5 maybe a few times? An how is it restricted when I just went through a verification process that I passed bye the way. An I can't get in touch with anyone!! Nobody is replying or saying anything!! Someone needs to reach out to me ASAP...Especially Since I spent my money an Can't Play anything!!
They waited until I won then…
They waited until I won then confiscated my funds and said I had multiple accounts which is false! Why would I have multiple accounts I’m not blocked or banned then. Feel scammed I’ve been playing for over 2 years and they wait until I win then close my account and take the winnings. Contacted support I get no more responses. No phone number to actually get any help
I've always liked them
I've always liked them, but now the single playthrough is making them my favorite. Very good RTP and lightening fast payouts make for a great experience.
My last review for this place was Oct…
My last review for this place was Oct 9, 2025 can you believe to this day I've still haven't had a redemption ??? I've literally haven't won on this site in years and I've only ever had 1 redemption back when I started. All spins are ALWAYS DEAD 100 PERCENT. When you use your diamonds for free spins their always dead spins. They always wanting you to refer a friend. Umm i think NOT!! This is my top worst site I've ever played on and i play lots of sweepstakes casino sites. I want even put another penny here.
I wouldnt play here
I wouldnt play here. Most of their games are in house games which are developed by them with absolutely no regulating authority over them due to the "sweeps" loophole. I literally just watched my balance go from 200SC to 0 doing 1 dollar spins and I am being dead serious here..did not hit a single line pay or bonus, just 200 dead spins. You can literally play anywhere else for the most part and won't have games that terrible. Hope this helps at least one person
Everything was a smooth process
Everything was a smooth process. From sign up to redemption.
I thought this was a good platform but…
I thought this was a good platform but I spend constantly and was given 0.16 for being a valued customer. That was a big slap in the face!!!
How user friendly the structure of the…
How user friendly the structure of the game was.
5 stars all the way!!!
Redeem/ verification process was smooth, fast and seamless!
Definitely recommend!!!
High 5 Casino has been one of the most…
High 5 Casino has been one of the most disappointing online casino experiences I’ve ever had. The RTP feels absolutely terrible, bonuses are lacking, and the gameplay often feels like nothing but dead spins and constant losses. It seems designed to take money far faster than it gives anything back.
What makes things even worse is their complete lack of engagement with customer feedback. Just look at the reviews—they can’t even be bothered to respond to players. When a company ignores criticism and refuses to address concerns publicly, it says a lot about how much they value their customers.
The rewards system isn’t worth the effort, promotions are weak, and overall the platform feels more focused on squeezing every dollar out of players than providing an enjoyable experience. There are plenty of other sweepstakes casinos that at least make an effort to listen to their community and offer fair value.
If you’re considering High 5 Casino, I’d strongly recommend looking elsewhere. Based on my experience, this casino has earned its reputation for all the wrong reasons.
High 5, not what it used to be🥺…
I've been playing at High 5 for several years now, it used to be a good site! You could win some and also loose some. The payout time was a few days which wasn't so bad, but here lately, they have hired a new processor for redemptions. The verification process must be done with each redemption. Send in front & back of id.Front picture and right & left profile! I have no idea what that's all about. You can't submit a saved picture it has to be on their camera, but the catch is there's a big bar code that prevents you from getting a good picture. I've spoken with several representatives via email and all I get is a scripted response. Very sad situation and I've been waiting 4 days to request my redemption because of the run around. I might add when you speak with a rep, it's NEVER the one who responded to you,smdh. I used to enjoy this site but, all good things come to an end! It's time for me to move on, but only after I redeem my winnings! High 5 you definitely need to do better!
High 5 review
⁸They have a great assortment of games and when its time for a payout you receive it normally within hrs. Also there customer service is just as good. If you have a problem which is rare, they try to handle it as quickly and efficiently as possible.
After over a year of loyalty and daily…
After over a year of loyalty and daily log ins I got under thca and it was 3 am accidentally hit google instead of my apple and suddenly stuck in gold coins I messaged customer support and they told me I was banned and my sc was confiscated I had money in my intended account and the one I messed up on logging in I hate this style of casino that looks for any reason to ban high rank or high winning players I am so disappointed and have lost lots of money be warned the will find a reason oh and the funny part one was a non sc app on a phone called same thing the website is the one that’s a fake casino app hurting peoples pockets and making them homeless
Love HIGH FIVE CASINO!!
Love HIGH FIVE CASINO!!!
Especially with Lisa on aMondays at 8:00 she plays the games to show you how and what they do and also gives out free spins for everyone to get a chance to experience it for themselves. Lot's of fun!!!
Lisa is a wonderful streamer and she…
Lisa is a wonderful streamer and she gives back to community and her watchers.. I love watching gambling streams and she is one of the best. Thanks high 5 casino which love ur site and Lisa the streamer keep up the good work
I SEE THEY SAY THEY HAVE A 96% RTP BUT…
I SEE THEY SAY THEY HAVE A 96% RTP BUT THEY LIE WHERE SETTING UP A PLATFORM TO DEMONSTRATE ON VIDEO HOW THESE ONLINE CASINOS LIE COLLECTING PROBABLY MILLIONS AND PAYING OUT THE MINIMAL
Must play
I really enjoy the High 5 game site. The games are never boring, and the graphics are always top notch.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








