Will it first i want to cancel my subscription but after trying to used it i discovred that i actually manahe to do well with it. The platform is great but still need to imprve to attract more people... See more
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Review summary
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I signed up to Higgsfield many moons ago when they were more of a gimmick platform. Yes, the subscription is expensive! Yes, the credits burn like the fires of hell in front of your eyes! And, Yes, th... See more
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YouTube channel has great Tutorials. The video generation side is solid and high quality. Character sheets lock identity great if you set it up correct. This platform only lacks image background kno... See more
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I really love the idea of making all the best ai video and photo making. But sometimes using this app looks like the dream of psycho or Chinese street with all its advs windows…id love to see it more... See more
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4.0
Great
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Platform is great. Help menu would be nice.
Platform is great. Would be nice to have a better help section. And perhaps a contact route. Pricing could be better. Great tools tho.
24 July 2026
Reply from Higgsfield AI
Hello, and thank you for the thoughtful review 💚
We are so glad you are enjoying the tools. Your notes on the help section and having a clear contact route are well taken, and we have shared them with our team. In the meantime, our academy is a great place to find guidance, and you can always reach us directly through our Discord community or at support@higgsfield.ai.
On pricing, we are always working on our plans and offers and run promos quite often, so it is worth keeping an eye out, and since credit usage depends on the model, preset, and settings, there is often room to make each generation go further. You can review the current options anytime on our Pricing page.
Whenever you need us, our Discord community and support@higgsfield.ai are always there for you. Additionally, you can check our academy to explore courses and get even more out of the platform.
Higgsfield Support Team
Reply from Higgsfield AI
Hey there, and thank you for the wonderful review 💚
Being called the best AI collection worldwide is high praise, and it truly means the world to us. Bringing the very best tools together in one place is exactly what we set out to do, so knowing it stands out for you is the best feedback we could ask for. We will keep raising the bar for you.
Whenever you need us, our Discord community and support@higgsfield.ai are always there for you. Additionally, you can check our academy to explore courses and get even more out of the platform.
Higgsfield Support Team
I really enjoying work with higgsfield
I really enjoying work with higgsfield. Before I was in different platform and now once I tried higgsfield I cancel everything. The team are helpful and even I asked so many questions-they were always helpful and explained everything with patience. I wish that prices were more affordable but thankfully they always have some new promotions. I’m in love with soul 2
1 August 2026
Unprompted review
Reply from Higgsfield AI
Hello, and thank you for such a lovely review 💚
We are so happy you are enjoying your time with Higgsfield, and that our team could patiently answer all your questions along the way. We will be sure to pass your kind words along to them.
We hear you on wishing for more affordable prices, and you are right that we run new promotions quite often, so keeping an eye out is a great way to catch them, and we are always working on our plans and offers too. And being in love with Soul 2 makes our day, it is a favorite of ours as well. We cannot wait to see what you create with it.
Whenever you need us, our Discord community and support@higgsfield.ai are always there for you. Additionally, you can check our academy to explore courses and get even more out of the platform.
Higgsfield Support Team
Great company and great customer…
Great company and great customer support!
31 July 2026
Unprompted review
Reply from Higgsfield AI
Hi there, and thank you for the kind review 💚
We are so glad both the company and our customer support have made such a good impression on you. Taking good care of you is at the heart of what we do, so it is wonderful to know that came through. We will pass your kind words along to the team, and we are always here whenever you need us.
Whenever you need us, our Discord community and support@higgsfield.ai are always there for you. Additionally, you can check our academy to explore courses and get even more out of the platform.
Higgsfield Support Team
Reply from Higgsfield AI
Hi there, and thank you for the review 💚
We are glad your overall experience has been a good one. We are always refining things to make it even smoother, and if anything specific comes up, our team would be happy to look into it so we can make it right. Do not hesitate to reach out, and thank you for creating with us.
Whenever you need us, our Discord community and support@higgsfield.ai are always there for you. Additionally, you can check our academy to explore courses and get even more out of the platform.
Higgsfield Support Team
rarely leave negative reviews
rarely leave negative reviews, but this experience has been extremely disappointing.
The biggest issue was billing. I signed up believing I was purchasing a monthly subscription, but was instead charged for a full annual plan. Had I realised I was committing to a year's payment upfront, I would never have completed the purchase.
I contacted support immediately after discovering the issue, but my request was declined with a generic reference to their refund policy. The response didn't address my actual concern—that I did not intend to purchase an annual subscription.
I then spent hundreds of credits genuinely evaluating the platform for my business. I followed the official documentation, tutorials, and third-party guides, testing avatars, personas, image generation, image-to-video, and multiple workflows.
After all that testing, I did not produce a single image or video that was usable for publication. Not one.
I understand AI generation is subjective, but after consuming well over half of my monthly credits without a single usable asset, I concluded the platform simply wasn't suitable for professional marketing work.
I even offered a reasonable compromise: refund the annual subscription less the value of the credits I'd already consumed, or convert my purchase to the monthly plan I originally intended. That request was also refused.
The technology shows promise, but the combination of confusing subscription selection, a strict no-exception refund policy, and results that failed to meet even basic commercial expectations has left me very disappointed. Based on my experience, I cannot recommend paying for an annual subscription without first trying the platform on a monthly basis
1 August 2026
Unprompted review
Reply from Higgsfield AI
Hello, and thank you for setting this out in such detail, and for the measured way you have put it.
On the plan selection, our Pricing page presents every plan in both monthly and annual form, with a switch between the two billing periods so the options can be compared before checkout. Refund eligibility is governed by Section 9.3 of our Terms of Use, which sets out the conditions that apply to a purchase.
That said, we would rather your case was looked at again on an individual basis than left where it currently stands, and we would also like to go through the results side with you. Marketing work has particular requirements, and the model, preset, and settings behind a generation make a considerable difference to what comes out, so it is worth reviewing the workflows you tested and what would suit those outputs better.
Please reach out to us at support@higgsfield.ai with the subject line 0208REVIEW04, along with the email address linked to your Higgsfield account. Messages carrying that subject line come straight to our team, so yours will be picked up and answered directly.
Thank you again for taking the time to write this out, and we hope to hear from you soon.
Higgsfield Support Team
They cheap charging me after…
They cheap charging me after cancelation and do not answer their support email addresses. Very scammy business model.
30 July 2026
Unprompted review
Reply from Higgsfield AI
Hello, and thank you for bringing this to our attention. We would like to look at what happened with your cancellation and the charge on your account, and we also want to be sure your earlier message has not been missed on our side.
Please write to us at support@higgsfield.ai with the subject line 0108REVIEW02, along with the email address linked to your Higgsfield account. Messages carrying that subject line come straight to our team, so yours will be picked up and answered directly.
Thank you for taking the time to raise this, and we hope to hear from you soon.
Higgsfield Support Team
I had two separate issues
I had two separate issues, one handled by Mira and the other by Mason. They were accommodating and resolved both issues quickly! I'm very happy with the support I received! Thank you, both!
29 July 2026
Unprompted review
Reply from Higgsfield AI
Hello, and thank you for the kind review 💚
We are so glad Mira and Mason could each step in and resolve both of your issues quickly. Being accommodating and getting you sorted without fuss is exactly what we aim for, so it is wonderful to know that came through. We will be sure to pass your thanks along to them both, as it truly means a lot to the team. We are always here whenever you need us.
Whenever you need us, our Discord community and support@higgsfield.ai are always there for you. Additionally, you can check our academy to explore courses and get even more out of the platform.
Higgsfield Support Team
It's a good app but...
It's a good app, don't get me wrong...
What's bad is their unlimited deals.
The unlimited gens take too long and it's 1 at a time.
They totally lost my trust, as their marketing is too aggressive and manipulative. They upsell the plan with the excuse of the unlimited gens, but at the end those unlimited gens are useless and you cannot use them unless you can stare at your laptop 27/7.
23 July 2026
Reply from Higgsfield AI
Hello, and thank you for the feedback, and for the kind words about the app as well.
On how the mode works, Unlimited generations run through a shared pool, while generations that use credits are given priority in the queue. That is noted on the toggle when you hover over it, and it is what shapes the wait between runs.
Because of that, Unlimited lends best to exploratory work, testing an idea, trying variations of a prompt, or seeing how a particular model handles a subject, where the volume you get to try matters more than the timing of any single run. For anything working to a deadline, generating with credits will move through the queue faster.
Your feedback on the mode has been passed along to our team, and we appreciate you taking the time to set out how you have been working with it.
Higgsfield Support Team
No refund, still ripped off
Cancelled subscription in time last month, still written of the money. Contacted them and gettig a lame general terms answer as if they can't wire it back.
Rip off practices, modern thieves
31 July 2026
Unprompted review
Reply from Higgsfield AI
Hello, and thank you for bringing this to our attention. We would like to look at what happened with your subscription and this particular charge, rather than leave you with a general answer.
Please reach out to us at support@higgsfield.ai with the subject line 3107REVIEW11, along with the email address linked to your Higgsfield account, and our team will go through the cancellation and the payment on your account in detail and come back to you directly.
Thank you for taking the time to raise this, and we hope to hear from you soon.
Higgsfield Support Team
The responses are good but keep in mind…
The responses are good but keep in mind your platform is maybe number 1 in the world but the prices are very high . A lots of us barely can effort to buy your monthly but still managing it . You will get more fans and users if the price be cheaper 😉. Just an opinion .
22 July 2026
Reply from Higgsfield AI
Hello, and thank you for both the kind words and the honest opinion. It means a lot to hear that our replies have been helpful and that the platform is holding up well for you, and we take the point on pricing seriously.
Feedback like yours is passed on to the team that looks at plans and pricing, and in the meantime it is worth following our social channels, where promos and discounts are announced first. It also helps to know that credit cost varies by model, preset, and settings, so choosing carefully for each task can stretch a monthly allowance considerably further than it might seem at first.
On that note, our Higgsfield Academy is worth a look, as the courses walk through how to get more out of each generation and come with free built in generations to practise on, and our Discord community is a good place to pick up tips from other creators working with the same models.
We appreciate you sticking with us and making it work, and if you would like a hand picking the setup that gets the most out of your current plan, our team at support@higgsfield.ai will be glad to go through it with you.
Higgsfield Support Team
Supercomputer is great and very…
Supercomputer is great and very usefull, but higgsfield is VERY expensive in use of credits!!!!!!!
30 July 2026
Unprompted review
Reply from Higgsfield AI
Hello, and thank you for the feedback. It is good to hear that Supercomputer has been useful in your work, and we hear you on how quickly credits can add up.
On that point, Supercomputer has a free mode, where the agent's own work and all text requests run without consuming credits. Planning a project, iterating on ideas, and everything up to the moment of generating no longer draws on your balance, with credits applying to the image and video generations only.
It is also worth going through the full list of available models before a run, as you can see which agent suits the task and what each option costs, with the typical message cost marked for every model. A medium cost model will often handle a job where a heavier one is not needed. Beyond that, credit cost varies with the model, preset, and settings you choose, so the same allowance can stretch quite differently depending on the setup.
If you would like a hand picking the most efficient setup for what you are making, our team at support@higgsfield.ai will be glad to go through it with you.
Higgsfield Support Team
Ive been using higgsfield since October…
Ive been using higgsfield since October 2025. For the most its an awesome, since they added the supercomputer, the program makes expensive great videos however, while producing and rendering, it stalls-timeouts. The video rendering sucks up some many credits. I dont if this system will out last others because some projects can't be completed in be of that issue. With all of the money they are making for their country, they need to fix these issue. They also needs a credit reward program as well.
30 July 2026
Unprompted review
Reply from Higgsfield AI
Hello, and thank you for such a considered review. Having you with us since October 2025 means a great deal to us, and it is good to hear that Supercomputer has lifted what you are able to put together.
We appreciate you sharing your experience with rendering as well, and feedback of that kind carries real weight with us as we keep building on the platform.
One thing worth knowing in the meantime is that credits are returned automatically when a generation fails for technical reasons, so a run that does not complete should not leave your balance short.
On the rewards side, we run promotions regularly, and one wrapped up not long ago, so our social channels are the best place to watch as new ones are announced.
Thank you again for taking the time to write all of this out, and we're glad to have you with us.
Higgsfield Support Team
So far it's wonderful
So far it's wonderful. There's definitely a learning curve , but making your own movies is so incredibly fun. The program has so many good and amazingly helpful tools for making this happen.
30 July 2026
Reply from Higgsfield AI
Hello, and thank you for the wonderful review 💚
We are so glad you are having fun making your own movies. You are right that there is a bit of a learning curve, and our academy is a great place to get comfortable and pick up techniques so the tools feel second nature even faster. It is lovely to hear the platform is giving you so much to work with, and we cannot wait to see the films you bring to life.
Whenever you need us, our Discord community and support@higgsfield.ai are always there for you. Additionally, you can check our academy to explore courses and get even more out of the platform.
Higgsfield Support Team
Reply from Higgsfield AI
Hi there, and thank you for the review 💚
We are glad you are enjoying the tools. We hear you on the price, and we are always working on our plans and offers, plus we run promos quite often, so it is worth keeping an eye out for those. Since credit usage depends on the model, preset, and settings you choose, there is often room to make each generation go further too, and our support team is happy to help you set things up efficiently. You can review the current options anytime on our Pricing page.
Whenever you need us, our Discord community and support@higgsfield.ai are always there for you. Additionally, you can check our academy to explore courses and get even more out of the platform.
Higgsfield Support Team
Reply from Higgsfield AI
Hello, and thank you for the feedback. We hear you on pricing, and it is an area we keep working on as plans and offers are updated, so it is worth following our social channels where promos and discounts are announced first.
One thing worth knowing is that credit cost varies by model, preset, and settings, so the same allowance can stretch considerably further depending on what you choose for a given task. The current plans and credit allowances are all laid out on our Pricing page.
If you would like a hand working out which plan fits the way you generate, our team at support@higgsfield.ai will be glad to go through the options with you.
Higgsfield Support Team
Good quality
23 July 2026
Reply from Higgsfield AI
Hi there, and thank you for the kind review 💚
We are so glad the quality is landing well for you. Delivering results you can be proud of is exactly what we aim for, and it is great to know that came through. We are always here whenever you need us.
Whenever you need us, our Discord community and support@higgsfield.ai are always there for you. Additionally, you can check our academy to explore courses and get even more out of the platform.
Higgsfield Support Team
Use Higgsfield everyday for content…
Use Higgsfield everyday for content creation. Can't live without it!
19 March 2026
Reply from Higgsfield AI
Hey there, and thank you for the wonderful review 💚
Knowing that Higgsfield has become part of your daily content creation is about the best thing we could hear. Being a tool you can rely on every single day is exactly what we aim for, and it truly means the world that we have earned that spot for you. We are here to keep it that way.
Whenever you need us, our Discord community and support@higgsfield.ai are always there for you. Additionally, you can check our academy to explore courses and get even more out of the platform.
Higgsfield Support Team
Charged €450 for an annual plan I never knowingly bought — no response for days
I signed up intending to buy a monthly subscription. At checkout the price was presented as a monthly figure. What was actually taken from my card was €450 for a full year, upfront. The annual total was not clearly disclosed before I confirmed payment.
I discovered the charge only when it appeared on my card statement. Within the same day I cancelled the subscription and emailed support requesting a refund. I had used the service exactly once — a single video generation, under 1% of the credits.
I received an automated acknowledgement stating a specialist would respond within 24 hours. That deadline passed. I then received a second template message saying they were experiencing high volume and would reply "as soon as possible" — no date, no case owner, no substantive answer.
The product itself is capable. That is not the issue. The issue is a checkout flow that makes an annual commitment easy to miss, combined with a support process that acknowledges you and then goes silent.
If Higgsfield resolves this and issues the refund, I will update this review to reflect that.
29 July 2026
Unprompted review
Reply from Higgsfield AI
Hello, and thank you for taking the time to lay this out in such detail. We're glad to hear that the product side has been working well for you and that the output met your expectations, we appreciate you separating that from the concern you've raised.
On the subscription and the refund request, these are always reviewed individually against our refund terms rather than handled as a blanket rule, and we'd like your case to go through that review properly. We also want to be sure nothing has been left sitting on our side while you were waiting.
Please reach out to us at support@higgsfield.ai with the subject line 3107REVIEW01, along with the email address linked to your Higgsfield account, and our team will pick it up for a manual review and follow up with you directly.
Thank you again for the honest feedback, and we hope to get this closed out for you soon.
Higgsfield Support Team
YouTube channel has great Tutorials.
YouTube channel has great Tutorials.
The video generation side is solid and high quality. Character sheets lock identity great if you set it up correct.
This platform only lacks image background knockout to remove background and isolate the hero subject, but other than that, it's a better bang for your buck than magnific.
22 July 2026
Reply from Higgsfield AI
Hello, and thank you for such a thoughtful review 💚
It is great to hear the YouTube tutorials are serving you well and that the video generation quality is landing for you, and you are spot on that character sheets lock identity nicely when they are set up right. Thank you as well for the note about background knockout to isolate the hero subject.
We have shared it with our team, and our support is happy to point you toward the current options for working with subjects and backgrounds, as there may be more available than you have come across so far. We are so glad the platform is proving its worth for you.
Whenever you need us, our Discord community and support@higgsfield.ai are always there for you. Additionally, you can check our academy to explore courses and get even more out of the platform.
Higgsfield Support Team
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