Will it first i want to cancel my subscription but after trying to used it i discovred that i actually manahe to do well with it. The platform is great but still need to imprve to attract more people... See more
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Review summary
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I signed up to Higgsfield many moons ago when they were more of a gimmick platform. Yes, the subscription is expensive! Yes, the credits burn like the fires of hell in front of your eyes! And, Yes, th... See more
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YouTube channel has great Tutorials. The video generation side is solid and high quality. Character sheets lock identity great if you set it up correct. This platform only lacks image background kno... See more
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I really love the idea of making all the best ai video and photo making. But sometimes using this app looks like the dream of psycho or Chinese street with all its advs windows…id love to see it more... See more
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4.0
Great
4K reviews
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Perfect or good 👍🏻
30 July 2026
Reply from Higgsfield AI
Hey there, and thank you for the kind review 💚
We are so glad you are happy with the platform. Your thumbs up truly made us smile, and we will keep working to make your experience even better. We are always here whenever you need us.
Whenever you need us, our Discord community and support@higgsfield.ai are always there for you. Additionally, you can check our academy to explore courses and get even more out of the platform.
Higgsfield Support Team
It has provided me with awesome tool's…
It has provided me with awesome tool's to make my business grow
31 July 2026
Reply from Higgsfield AI
Hello, and thank you for the kind review 💚
There is nothing we love hearing more than that our tools are helping your business grow. Being part of your success and giving you what you need to move forward is exactly what we hope for, so this truly makes our day. We are here to keep supporting your journey every step of the way.
Whenever you need us, our Discord community and support@higgsfield.ai are always there for you. Additionally, you can check our academy to explore courses and get even more out of the platform.
Higgsfield Support Team
Fast Updates and Helpful Customer Support
Overall, I'm very satisfied with Higgsfield. It's a great platform, and I really appreciate how quickly the team releases new versions and updates to their AI tools. It's nice to see continuous improvements instead of waiting months for new features.
One thing I would really like to see improved is the credit system. I wish unused credits didn't expire and could roll over to the next month. Unfortunately, I had a misunderstanding because I thought my credits would expire on a different date. Thinking I was using up credits that were about to expire, I intentionally spent them, only to realize that my credits had actually refreshed two days earlier. As a result, I ended up using my newly issued credits instead of the old ones and was left without credits for the rest of the month.
I also think it would help if the credit expiration or renewal date were displayed much more clearly in the account, so situations like mine can be avoided.
Despite this issue, I was impressed by the customer support. The team responded very quickly, listened to my feedback, acknowledged that the interface could be clearer, and even passed my suggestion on to their product team. Although my original credits couldn't be restored, they kindly offered me 200 bonus credits as a goodwill gesture, which I really appreciated.
Overall, it's a solid platform with excellent customer support, and I'm looking forward to seeing it continue to improve.
29 July 2026
Unprompted review
Reply from Higgsfield AI
Hello, and thank you for such a thoughtful and detailed review 💚
We are so glad you appreciate how quickly we release new versions and updates, as keeping the platform continuously improving is something we care about deeply. We also hear you on the credit system. Subscription credits refresh with each cycle rather than rolling over, and we completely understand how the timing led to the mix-up you described.
If it helps going forward, you can track exactly when your next refresh is scheduled by going to Manage Account, then Subscription, then Credits, and hovering over the small (i) icon. Credits refresh every 30 days based on the exact activation timestamp of your subscription rather than on the calendar month.
We are also glad our support responded quickly and added the 200 bonus credits as a one-time goodwill gesture. Thank you for looking forward with us.
Whenever you need us, our Discord community and support@higgsfield.ai are always there for you. Additionally, you can check our academy to explore courses and get even more out of the platform.
Higgsfield Support Team
Scammers
Scammers. I signed up for a free trial. After trying it for about an hour I realised their free trial was very limited and didn’t actually allow me to try anything so I deleted the account the same day. The next day, without an active account with them, they charged my card with a monthly subscription without any sort of notification. After noticing the charge on my bank account I had to reactivate the Higgsfield account just to cancel the subscription. As I’ve tried to cancel the subscriptions, it still says my subscription will renew in a month. And I can’t delete my card. So seemingly I can’t cancel the subscription by clicking cancel, or by removing my card because it won’t let me, or by deleting the account.
24 July 2026
Unprompted review
Reply from Higgsfield AI
Hello, and thank you for setting out each of the steps you tried. Cancellation is handled from within the account, under Profile → Manage Account → Subscription → Manage Subscription → Cancel, and once it has gone through, the plan remains available to you until the end of the current billing period rather than closing straight away.
With the cancellation in place, the card can then be removed under Profile → Manage Account → Subscription → Payment methods.
We would also like your case to go through a manual review, covering the charge and the current state of your account. Please write to us at support@higgsfield.ai with the subject line 0208REVIEW03, along with the email address linked to your Higgsfield account. Messages carrying that subject line come straight to our team, so yours will be picked up and answered directly.
Thank you for taking the time to raise this, and we hope to hear from you soon.
Higgsfield Support Team
Thanks for Trials but I want to try…
Thanks for Trials but I want to try Seedance 2.5 Pls Give me Access, I am super exited.
31 July 2026
Reply from Higgsfield AI
Hi there, and thank you for the kind review 💚
We love your excitement, and it is wonderful to hear you enjoyed the trials. We are always adding and updating models on the platform, so following our channels is the best way to catch new releases and availability as they roll out. Keep an eye out, and our support team is happy to point you toward what is accessible on your plan in the meantime. We cannot wait for you to keep exploring.
Whenever you need us, our Discord community and support@higgsfield.ai are always there for you. Additionally, you can check our academy to explore courses and get even more out of the platform.
Higgsfield Support Team
The flood gates of creativity have…
The flood gates of creativity have swung open. The youtube channel with money making opportunities is my go to. This is by far the best tool ive used for ai content. I tell everyone who listens
31 July 2026
Reply from Higgsfield AI
Hello, and thank you for such an inspiring review 💚
The flood gates of creativity swinging open might be our favorite thing to hear. We are so glad our YouTube channel has become your go to for money making ideas, and that Higgsfield is the best tool you have used for AI content. Telling everyone who listens means the world to us, and we are honored to be part of your creative journey. We cannot wait to see everything you make next.
Whenever you need us, our Discord community and support@higgsfield.ai are always there for you. Additionally, you can check our academy to explore courses and get even more out of the platform.
Higgsfield Support Team
Goog service
25 July 2026
Reply from Higgsfield AI
Hi there, and thank you for the kind review 💚
We are glad you had a good experience with our service. Taking good care of you is what we aim for, and it is great to know that came through. We are always here whenever you need us.
Whenever you need us, our Discord community and support@higgsfield.ai are always there for you. Additionally, you can check our academy to explore courses and get even more out of the platform.
Higgsfield Support Team
Reply from Higgsfield AI
Hi there, and thank you for the kind review 💚
We are so glad you have had a good experience with us. Making sure you get real value as you create is exactly what we aim for, and it is wonderful to know it is landing well for you. We are always here whenever you need us.
Whenever you need us, our Discord community and support@higgsfield.ai are always there for you. Additionally, you can check our academy to explore courses and get even more out of the platform.
Higgsfield Support Team
Great aggregator.
Great aggregator.
With fantastic director workflow tools that make the experience utilizing the models more user friendly
25 July 2026
Reply from Higgsfield AI
Hello, and thank you for the thoughtful review 💚
We are so glad you are enjoying having everything in one place, and that our director workflow tools make working with the models feel more user friendly. Those touches are exactly what we design to help you focus on your vision rather than the mechanics, so knowing they add to your experience means a great deal. There is always more to explore.
Whenever you need us, our Discord community and support@higgsfield.ai are always there for you. Additionally, you can check our academy to explore courses and get even more out of the platform.
Higgsfield Support Team
Platform is great. Help menu would be nice.
Platform is great. Would be nice to have a better help section. And perhaps a contact route. Pricing could be better. Great tools tho.
24 July 2026
Reply from Higgsfield AI
Hello, and thank you for the thoughtful review 💚
We are so glad you are enjoying the tools. Your notes on the help section and having a clear contact route are well taken, and we have shared them with our team. In the meantime, our academy is a great place to find guidance, and you can always reach us directly through our Discord community or at support@higgsfield.ai.
On pricing, we are always working on our plans and offers and run promos quite often, so it is worth keeping an eye out, and since credit usage depends on the model, preset, and settings, there is often room to make each generation go further. You can review the current options anytime on our Pricing page.
Whenever you need us, our Discord community and support@higgsfield.ai are always there for you. Additionally, you can check our academy to explore courses and get even more out of the platform.
Higgsfield Support Team
Reply from Higgsfield AI
Hey there, and thank you for the wonderful review 💚
Being called the best AI collection worldwide is high praise, and it truly means the world to us. Bringing the very best tools together in one place is exactly what we set out to do, so knowing it stands out for you is the best feedback we could ask for. We will keep raising the bar for you.
Whenever you need us, our Discord community and support@higgsfield.ai are always there for you. Additionally, you can check our academy to explore courses and get even more out of the platform.
Higgsfield Support Team
I really enjoying work with higgsfield
I really enjoying work with higgsfield. Before I was in different platform and now once I tried higgsfield I cancel everything. The team are helpful and even I asked so many questions-they were always helpful and explained everything with patience. I wish that prices were more affordable but thankfully they always have some new promotions. I’m in love with soul 2
1 August 2026
Unprompted review
Reply from Higgsfield AI
Hello, and thank you for such a lovely review 💚
We are so happy you are enjoying your time with Higgsfield, and that our team could patiently answer all your questions along the way. We will be sure to pass your kind words along to them.
We hear you on wishing for more affordable prices, and you are right that we run new promotions quite often, so keeping an eye out is a great way to catch them, and we are always working on our plans and offers too. And being in love with Soul 2 makes our day, it is a favorite of ours as well. We cannot wait to see what you create with it.
Whenever you need us, our Discord community and support@higgsfield.ai are always there for you. Additionally, you can check our academy to explore courses and get even more out of the platform.
Higgsfield Support Team
Great company and great customer…
Great company and great customer support!
31 July 2026
Unprompted review
Reply from Higgsfield AI
Hi there, and thank you for the kind review 💚
We are so glad both the company and our customer support have made such a good impression on you. Taking good care of you is at the heart of what we do, so it is wonderful to know that came through. We will pass your kind words along to the team, and we are always here whenever you need us.
Whenever you need us, our Discord community and support@higgsfield.ai are always there for you. Additionally, you can check our academy to explore courses and get even more out of the platform.
Higgsfield Support Team
Reply from Higgsfield AI
Hi there, and thank you for the review 💚
We are glad your overall experience has been a good one. We are always refining things to make it even smoother, and if anything specific comes up, our team would be happy to look into it so we can make it right. Do not hesitate to reach out, and thank you for creating with us.
Whenever you need us, our Discord community and support@higgsfield.ai are always there for you. Additionally, you can check our academy to explore courses and get even more out of the platform.
Higgsfield Support Team
rarely leave negative reviews
rarely leave negative reviews, but this experience has been extremely disappointing.
The biggest issue was billing. I signed up believing I was purchasing a monthly subscription, but was instead charged for a full annual plan. Had I realised I was committing to a year's payment upfront, I would never have completed the purchase.
I contacted support immediately after discovering the issue, but my request was declined with a generic reference to their refund policy. The response didn't address my actual concern—that I did not intend to purchase an annual subscription.
I then spent hundreds of credits genuinely evaluating the platform for my business. I followed the official documentation, tutorials, and third-party guides, testing avatars, personas, image generation, image-to-video, and multiple workflows.
After all that testing, I did not produce a single image or video that was usable for publication. Not one.
I understand AI generation is subjective, but after consuming well over half of my monthly credits without a single usable asset, I concluded the platform simply wasn't suitable for professional marketing work.
I even offered a reasonable compromise: refund the annual subscription less the value of the credits I'd already consumed, or convert my purchase to the monthly plan I originally intended. That request was also refused.
The technology shows promise, but the combination of confusing subscription selection, a strict no-exception refund policy, and results that failed to meet even basic commercial expectations has left me very disappointed. Based on my experience, I cannot recommend paying for an annual subscription without first trying the platform on a monthly basis
1 August 2026
Unprompted review
Reply from Higgsfield AI
Hello, and thank you for setting this out in such detail, and for the measured way you have put it.
On the plan selection, our Pricing page presents every plan in both monthly and annual form, with a switch between the two billing periods so the options can be compared before checkout. Refund eligibility is governed by Section 9.3 of our Terms of Use, which sets out the conditions that apply to a purchase.
That said, we would rather your case was looked at again on an individual basis than left where it currently stands, and we would also like to go through the results side with you. Marketing work has particular requirements, and the model, preset, and settings behind a generation make a considerable difference to what comes out, so it is worth reviewing the workflows you tested and what would suit those outputs better.
Please reach out to us at support@higgsfield.ai with the subject line 0208REVIEW04, along with the email address linked to your Higgsfield account. Messages carrying that subject line come straight to our team, so yours will be picked up and answered directly.
Thank you again for taking the time to write this out, and we hope to hear from you soon.
Higgsfield Support Team
They cheap charging me after…
They cheap charging me after cancelation and do not answer their support email addresses. Very scammy business model.
30 July 2026
Unprompted review
Reply from Higgsfield AI
Hello, and thank you for bringing this to our attention. We would like to look at what happened with your cancellation and the charge on your account, and we also want to be sure your earlier message has not been missed on our side.
Please write to us at support@higgsfield.ai with the subject line 0108REVIEW02, along with the email address linked to your Higgsfield account. Messages carrying that subject line come straight to our team, so yours will be picked up and answered directly.
Thank you for taking the time to raise this, and we hope to hear from you soon.
Higgsfield Support Team
I had two separate issues
I had two separate issues, one handled by Mira and the other by Mason. They were accommodating and resolved both issues quickly! I'm very happy with the support I received! Thank you, both!
29 July 2026
Unprompted review
Reply from Higgsfield AI
Hello, and thank you for the kind review 💚
We are so glad Mira and Mason could each step in and resolve both of your issues quickly. Being accommodating and getting you sorted without fuss is exactly what we aim for, so it is wonderful to know that came through. We will be sure to pass your thanks along to them both, as it truly means a lot to the team. We are always here whenever you need us.
Whenever you need us, our Discord community and support@higgsfield.ai are always there for you. Additionally, you can check our academy to explore courses and get even more out of the platform.
Higgsfield Support Team
It's a good app but...
It's a good app, don't get me wrong...
What's bad is their unlimited deals.
The unlimited gens take too long and it's 1 at a time.
They totally lost my trust, as their marketing is too aggressive and manipulative. They upsell the plan with the excuse of the unlimited gens, but at the end those unlimited gens are useless and you cannot use them unless you can stare at your laptop 27/7.
23 July 2026
Reply from Higgsfield AI
Hello, and thank you for the feedback, and for the kind words about the app as well.
On how the mode works, Unlimited generations run through a shared pool, while generations that use credits are given priority in the queue. That is noted on the toggle when you hover over it, and it is what shapes the wait between runs.
Because of that, Unlimited lends best to exploratory work, testing an idea, trying variations of a prompt, or seeing how a particular model handles a subject, where the volume you get to try matters more than the timing of any single run. For anything working to a deadline, generating with credits will move through the queue faster.
Your feedback on the mode has been passed along to our team, and we appreciate you taking the time to set out how you have been working with it.
Higgsfield Support Team
No refund, still ripped off
Cancelled subscription in time last month, still written of the money. Contacted them and gettig a lame general terms answer as if they can't wire it back.
Rip off practices, modern thieves
31 July 2026
Unprompted review
Reply from Higgsfield AI
Hello, and thank you for bringing this to our attention. We would like to look at what happened with your subscription and this particular charge, rather than leave you with a general answer.
Please reach out to us at support@higgsfield.ai with the subject line 3107REVIEW11, along with the email address linked to your Higgsfield account, and our team will go through the cancellation and the payment on your account in detail and come back to you directly.
Thank you for taking the time to raise this, and we hope to hear from you soon.
Higgsfield Support Team
The responses are good but keep in mind…
The responses are good but keep in mind your platform is maybe number 1 in the world but the prices are very high . A lots of us barely can effort to buy your monthly but still managing it . You will get more fans and users if the price be cheaper 😉. Just an opinion .
22 July 2026
Reply from Higgsfield AI
Hello, and thank you for both the kind words and the honest opinion. It means a lot to hear that our replies have been helpful and that the platform is holding up well for you, and we take the point on pricing seriously.
Feedback like yours is passed on to the team that looks at plans and pricing, and in the meantime it is worth following our social channels, where promos and discounts are announced first. It also helps to know that credit cost varies by model, preset, and settings, so choosing carefully for each task can stretch a monthly allowance considerably further than it might seem at first.
On that note, our Higgsfield Academy is worth a look, as the courses walk through how to get more out of each generation and come with free built in generations to practise on, and our Discord community is a good place to pick up tips from other creators working with the same models.
We appreciate you sticking with us and making it work, and if you would like a hand picking the setup that gets the most out of your current plan, our team at support@higgsfield.ai will be glad to go through it with you.
Higgsfield Support Team
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