hide.me VPN Reviews 1,026

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

After my, latest experience with their customer. Support I had been trying everything, until there support representative. Patrick I asked him (are you telling, me I’m screwed? His reply unfortunately... See more

Rated 4 out of 5 stars

works fine (usually using a German default Vpn); year ago sometimes disconnect(ed), but now it seems to work better (for me at least). Sometimes the connection gets a bit slower, but i don't know i... See more

Rated 5 out of 5 stars

Easy to use tool and reliable. At first, required hide.me for work/commercial requirements. The accessibility and easy to trial, purchase and set-up was unparalleled. I was happy with the work... See more

Rated 5 out of 5 stars

I've been using Hide.me for the last few years and I'm very happy with the performance and the varied number of VPN types of connections it can swap to. It is almost a set and forget app and the a... See more

Company details

  1. VPN Service

Written by the company

Hide.me VPN offers privacy protection, Wifi security, and encryption for a truly private web browser experience, regardless of your location. Try for free!


Contact info

  • Unit 12F(1), Main Office Tower Financial Park Labuan, Jalan Merdeka, 87000, Labuan, Malaysia

  • support@hide.me
  • hide.me

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 22% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing vpn.

I have been using hide.me for several years now (after trying several other vpns. I am extremely impressed with hide.me as I get constant speeds and no dropping out at all. I download a lot of movies and this vpn allows me to access torrent sites which would normally be blocked by my Internet supplier.
You can get cheaper vpns but all I'll say is that you get what you pay for. Very fast speeds. Brilliant vpn. 5/5.

7 May 2025
Unprompted review
Rated 1 out of 5 stars

Messed up my whole network on my ubuntu…

Messed up my whole network on my ubuntu desktop. Even after stopping through the cli my internet wouldnt work. had to find and kill running processes, and then remove script running on startup, and then manually delete its folder. Really intrusive, never again.

18 March 2025
Unprompted review
Rated 2 out of 5 stars

Both of my Macbook Pros experience…

Both of my Macbook Pros experience Hideme VPN dropping off continuously. I have made the permissions changes suggested but after a short while the drop offs continue.
These have been occuring since fall of 2024 until today, 2/23/25

23 February 2025
Unprompted review
hide.me VPN logo

Reply from hide.me VPN

Hi Tig!

We've been trying to contact you via Trustpilot platform without success.

Can you please reach out to us via support@hide.me in order to assist you on this matter?

Thanks in advance!

Rated 5 out of 5 stars

Review for hide.me VPN – A Secure and Reliable Choice

I've been using hide.me VPN for a while now, and I must say it’s one of the best VPN services out there! The connection is fast, stable, and truly private, which gives me peace of mind whenever I browse the internet. The free version is surprisingly generous, offering strong encryption and a no-log policy, which is perfect for anyone who values online privacy.

Another great aspect is how user-friendly the app is—simple to set up and use, even for beginners. Plus, the speeds are impressive compared to other VPNs I've tried. I never experience significant slowdowns, even when streaming or gaming.

The only downside? I wish I had the money to upgrade to the premium version! 😅

9 February 2025
Unprompted review
Rated 1 out of 5 stars

Long time subscriber finding more and…

Long time subscriber finding more and more recently that this is failing on the number of items that you used to be flawless. Reached out to support and was told that because I didn't cancel within 30 days I get none of my two years back. How that F was I supposed to know 10 months ago that your servers would start being blocked around the world. Support ticket stated I'm ineligible. Unacceptable support and crap service from something that I used to recommend as an IT support professional to people on a somewhat daily basis. Look for something else such as nordvpn as that worked for me.

8 February 2025
Unprompted review
Rated 2 out of 5 stars

DNS Address Changed

i downloaded this app few months ago & all the stuff is working fine , but from since last month my pc have these errors

1. When i close the vpn , it's still running in my background.
2.Also , my DNS address was changed several times.
3. my pc got lagging.

don't dowbload this vpn

1 February 2025
Unprompted review
Rated 1 out of 5 stars

Not a recommandful VPN Programm

BAD VPN Programm..
It does not work properly on windows with the newest updates installed .
There are a few bugs, for example you get disconnected after restarting yout pc,
your whole settings get deleted !
Not recommandful for users using auto connect.
Not a safe vpn
You can't autpconnect your Smartphone to the vpn without always having GPS active.
A cheap VPN you get what you pay for I guess ;-)

3 February 2025
Unprompted review
Rated 1 out of 5 stars

Since the latest version

Since the latest version, I always have to set the program up completely new, all settings / account settings are gone.
5min. of unnecessary work.

I would not recommend the program at the current stage of development.

Tried everything, the support told me, everything.

1 January 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look