Hiatus Store Reviews 9

I found a fleece I wanted to get someone for a Christmas gift, price was really good. I checked trust pilot for reviews on the store and was apprehensive because of the 3/5 rating. Proceeded with the purchase and was great. They called for let me know there had been a slight delay but would arrive the following day, which it did. Great customer service and I would thoroughly recommend. Felt I had to write a review as they certainly deserve better than their current rating.

Ordered a hoodie online. Never received my order. Took multiple weeks of arguing with the owner to finally get a refund. Absolutely horrible experience. Wouldn’t recommend at all.

I ordered an item and paid for a 24-hour delivery: it’s been 5 days, and I still haven’t received my order. I wrote an email which was never addressed.
Horrible experience.

Excellent customer service. Fast and prompt response from Lily who helped me with my query and refunded my money without question. Such a Shame you didn’t have what I was looking for in store. Thanks again 😁

I was nervous buying from them as they have almost no reputation but my delivery turned up really quickly and the products were good quality as expected. They seem to be a little store from Swansea in south Wales based on the return address sticker, so I was pleased to be able to support a local business.

Fantastic prices and the bonus of next day delivery.

Ordered online. And pleased with the service. Quick delivery and product was what I expected. Seem like a good company. Can recommend to others

I was a bit unsure about ordering clothing from a company that seemingly had no online reputation, but I ordered anyway. The order was processed really quickly and arrived exactly as expected.

One of the items had been picked in the wrong size and the service couldn't have been quicker. I was sent the correct size for the next day and have been given a QR code to send the incorrect size back for free.

Really happy and will almost certainly order again.