hi - Crypto & Fiat Super App Reviews 588

TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

Hier werden Sie betrogen....erst die dicken Gelder entgegennehmen und dann sind keine cashbackzahlungen möglich .... Stellen sie sich auf 100% verlust ein! Support reagiert auch nicht mehr a... See more

Company replied

Rated 1 out of 5 stars

When launching, they did not mention the bonus locking conditions so they could basically add arbitrary restrictions later on, which included that you cannot earn any daily bonus unless you invite peo... See more

Company replied

Rated 1 out of 5 stars

APPLICATION SCAM MANY PEOPLE! AND WHEN YOU COMPLAIN ABOUT YOUR COMPLAINTS YOU WILL BE MUTED OR BANNED ON GROUP TG! BECAREFUL!! Please don't be fooled again by this SCAM application, this applicatio... See more

Company replied

Rated 4 out of 5 stars

The app is very user friendly with all the expected functionalities. I believe many haters are annoyed by the sharpe drop in token price and some adjustment on rules from dev : I guess it’s comm... See more

Company replied

Company details

  1. Cryptocurrency Service
  2. Alternative Financial Service
  3. Currency Exchange Service
  4. Investment Service

Written by the company

hi is operated by the hi Foundation, a Singapore-based not-for-profit organisation, and is devoted to leveraging the power of Web3 to democratise blockchain technology and enable a community of billions to take control of their money. For all member enquiries please contact member support via live chat in your app ios or android and finally via email membersupport@hi.com


Contact info

You should know

1.8

Poor

TrustScore 2 out of 5

588 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

This project is an absolute scam

This project is an absolute scam and you need to stay away from it.

In the very beginning to founder Terrence Kwok utilized some known names from the industry to pump the value.

Once he had enough investors, he ran off with the money and completely abandoned the project.
Today there is little to no staff left, there hasn't been any developments in almost years, and the community is being silenced and banned whenever they speak up.

Day after day the project gets to a new ATL (all time low) and it the token has literally lost 99,99% of it's value, crippling most of the investors.
This project is completely mismanaged, you could even say a rugpull and I hope legal action will be taken against the founder.

2 February 2025
Unprompted review
Rated 1 out of 5 stars

They locked UK users into stakes and…

They locked UK users into stakes and are now kicking them off the platform. Telling them to remove all funds by January.
However they have not released stakes or funds to UK users so they can do so.

Not to mention they basically lied about the benefits people staked for anyway, lost 90%+ of the initial investment value.

S.U.N is the only one that is honest about your stake. i will only stay there

30 November 2024
Unprompted review
Rated 1 out of 5 stars

Tried to use the app for a year or so

Tried to use the app for a year or so. Had to give up after a few weeks because nothing ever worked. So the app was left dormant. Then they pulled out of the UK. Tried endlessly to get my GBP of the platform. The customer service is useless. I don't think they ever solved one issue I had. I was unable to get my GBP off the platform despite my best efforts. Luckily it was a very small amount. However the principle annoyed me. I felt they were making obstacles that didn't exist just to get me to give up. They they just cancelled my account and I never got the money back. Be aware of this brand. Its pretty terrible and untrustworthy in my opinon.

25 July 2024
Unprompted review
Rated 1 out of 5 stars

Scammers

Scammers. Stole money from Australian users by removing all functionality AFTER them paying several hundreds of pounds for Gold memberships.

Report them to the Financial Ombudsman and reclaim some of your staked /trapped money back.

13 March 2024
Unprompted review
hi - Crypto & Fiat Super App logo

Reply from hi - Crypto & Fiat Super App

Thank you for bringing this to our attention. We sincerely apologize for any inconvenience and frustration you have experienced. Your concerns about the changes to functionality and the value of Gold memberships are taken very seriously.

Please reach out to our support team directly so we can look into your specific situation and work towards a resolution. We are committed to making things right and ensuring that our services provide the value and support you expect.

We appreciate your feedback and are dedicated to improving our platform for all users. Thank you for your patience and understanding.

Rated 1 out of 5 stars

Slow rugpull

Slow rugpull. Took all the money, broke every deliverable promise, now exiting with the money for a brand new project. Rinse and repeat. Have a look at the track record of senior leadership and you will see the patterns.

23 February 2024
Unprompted review
hi - Crypto & Fiat Super App logo

Reply from hi - Crypto & Fiat Super App

Please reach out to our support team directly so we can discuss your specific situation in detail and work towards a resolution. We are committed to addressing your concerns and improving our services to meet the expectations of our community.

Your feedback is invaluable to us, and we appreciate your patience and understanding as we strive to make necessary improvements. Thank you for giving us the opportunity to resolve this issue.

Rated 1 out of 5 stars

They locked UK users into stakes and…

They locked UK users into stakes and are now kicking them off the platform. Telling them to remove all funds by January.
However they have not released stakes or funds to UK users so they can do so.

Not to mention they basically lied about the benefits people staked for anyway, lost 90%+ of the initial investment value.

29 December 2023
Unprompted review
Rated 1 out of 5 stars

Victim

Take a look at the best information available on your own images and view your photos and see what you can do, see what they can do and find out more

25 October 2023
Unprompted review
Rated 1 out of 5 stars

Victim

𝕀 𝕣𝕖𝕢𝕦𝕖𝕤𝕥𝕖𝕕 𝕗𝕠𝕣 𝕞𝕪 𝕗𝕦𝕟𝕕𝕚𝕟𝕘 𝕓𝕒𝕔𝕜 𝕥𝕙𝕣𝕖𝕖 𝕨𝕖𝕖𝕜 𝕒𝕘𝕠 (𝕤𝕦𝕔𝕔𝕖𝕤𝕤𝕗𝕦𝕝) 𝕥𝕙𝕣𝕠𝕦𝕘𝕙 𝕥𝕙𝕖 𝕟𝕒𝕞𝕖 𝕠𝕟 𝕞𝕪 𝕡𝕣𝕠𝕗𝕚𝕝𝕖 𝕡𝕚𝕔𝕥𝕦𝕣𝕖 𝕒𝕟𝕕 𝕥𝕙𝕖 𝕒𝕔𝕔𝕠𝕦𝕟𝕥 𝕚𝕤 𝕤𝕥𝕚𝕝𝕝 𝕠𝕡𝕖𝕟 𝕓𝕦𝕥 𝕙𝕖𝕝𝕝 𝕟𝕠 𝕀 𝕨𝕚𝕝𝕝 𝕡𝕦𝕥 𝕞𝕪 𝕞𝕠𝕟𝕖𝕪 𝕠𝕟 𝕚𝕥 𝕒𝕘𝕒𝕚𝕟…

20 October 2023
Unprompted review
Rated 1 out of 5 stars

Happenings after they scammed all their…

Happenings after they scammed all their investors and banned those who talked about it:

Those few who didnt talk about the happenings, remained in their hidden chat-rooms. In one of their hidden Chats they announced:
- That they want to get rid of those who use FIAT money since all those are bad persons ! (wait, exactly those people spent thousands of Euros for a card to spend FIAT money - now they are bad? even though they paid thousands of Euros for it?)
- a leaked screenshot shows that they were asking their remaining investors to write positive reviews about the company. They were incentiviszed with paid bonuses from HI. Of course only those who wrote a positive review. The screenshot can be found on coinmarketcap!
- they still are only promoting casino and merch. Nothing else works well and card got useless.
- they secretly increased the withdrawing fees from 30 to 2000! Thats a 66x ! They want to avaoid people from moving and selling their funds.

9 October 2023
Unprompted review
Rated 1 out of 5 stars

Do not trust this company

Do not trust this company, they are run by criminals. Have a look at their previous company Tink Labs, run by Terence Kwok. You've been warned. Do not go anywhere near this joke of a company with your money (or time).

21 September 2023
Unprompted review
Rated 1 out of 5 stars

No words

Update done in June and after three months, half the update is still missing, making it impossible to receive the maximum cashback . Rebate on digital subscriptions reaching 60%, instead of the 100% of what was declared...They send emails asking to give positive reviews in exchange for rewards and free tier upgrades, really ridiculous

One star until they change course and do things seriously

12 September 2023
Unprompted review
Rated 1 out of 5 stars

I am really disapponted from this…

I am really disappointed by this project. Not only have I invested lots of money and the Token is now literally worthless. Second: People who invested in good will to get the Gold Card lose all their benefits because they changed the tier system. Now you have to accumulate points instead of staking hi Token. Finally features like Google Pay still not work. I will now take my money out of this project and sell all HI Token, when HI hopefully rises again but I am not very optimistic on that.

9 August 2023
Unprompted review
Rated 5 out of 5 stars

Best AIO crypto - fiat app

It's a nice, easy to use app with IBAN, debit card, web3 identity, all you need to manage your crypto and fiat. It gives very good APY for staking (even fiat!) and card spend rewards. They recently partnered with Animoca Brands so there's much more to come.
(Don't believe the fudsters! No rugpull, no scam here they just lost money due to price volatility.)

29 July 2023
Unprompted review
Rated 1 out of 5 stars

Scam? Oplichters?

SCAM? It worked at the beginning so I paid 1500 euro for a gold card and they blocked it for 2 month. No explanation. Now its unlocked and they removed the cashback. My card is useless now. Cashback went from 8% to 1% cashback! They still advertise for high cashback and not telling new customers its removed.

1 January 2023
Unprompted review
Rated 1 out of 5 stars

I can't log in with my email address

I can't log in with my email address. The phone number I registered with is no longer available. Is this site still working?

2 July 2023
Unprompted review
hi - Crypto & Fiat Super App logo

Reply from hi - Crypto & Fiat Super App

Hi there, you can get in touch to live support to recover your account.

Learn More: https://help.hi.com/en/articles/6046183-how-can-i-get-in-touch-with-the-hi-team

Rated 1 out of 5 stars

Stay away

Stay away, they are thief’s disregard customers. Hope they will all end in jail cause that’s where those financial criminals should be

30 December 2022
Unprompted review

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