HG Mind Works Reviews 

1
TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Mental Health Service

Written by the company

HG Mind Works is a UK-based mental health and neurodevelopmental assessment provider, combining specialist clinical services with an experienced workforce and insourcing offer for NHS providers. We offer private ADHD and autism assessments for adults and young people, delivered by qualified clinicians across face-to-face and remote formats. Our assessments follow evidence-based clinical pathways - from structured clinical triage through to diagnostic report and medication management where appropriate. Every report is reviewed by a second clinician before issue, because we know that report quality is where trust is built or lost. Our clinical governance structure includes named clinical leads, registered managers and a rigorous audit and quality assurance process. HG Mind Works holds CQC registration and operates to the standards expected of an NHS-facing provider, including documented safeguarding pathways, incident reporting and ongoing clinical supervision. Alongside our assessment services, we work with NHS Talking Therapies services and mental health providers across the UK. We supply experienced clinical workforce, insourcing capacity and pathway solutions to help services reduce waiting times, manage demand and improve outcomes for patients. For services under pressure, we provide deployable clinical teams that can mobilise quickly - something very few providers in this market can offer. We work with both individuals seeking clarity about their mental health and with commissioners and clinical leads looking for a provider they can trust to deliver at pace without compromising on quality. We believe that good mental health support should be responsive, evidence-based, and built around the person receiving it - whether that person is a patient waiting for answers, or an NHS service under pressure to deliver.


Contact info

3.7

Average

TrustScore 3.5 out of 5

1 review

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(1)

1 review in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very welcoming team

Very welcoming team. We were made to feel at ease very quickly which helped us to feel relaxed. Everything was explained in a calm and methodical way. I did not feel overwhelmed in any way and the team spoke to my child with kindness and respect which was very appreciated.

23 July 2026
Unprompted review
HG Mind Works logo

Reply from HG Mind Works

Thank you so much for your kind words, Shelley.

We're really glad you felt looked after, and we'll be sure to pass this lovely feedback on to the clinicians. Thank you for taking the time to share it.

Warm regards, the HG Mind Works team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look