While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform for its ease of use and intuitive interface, making it simple to create polished and professional flipbooks from various documents. Many highlight the product's effectiveness in showcasing work, transforming catalogues, and making content more engaging and accessible. The ability to easily share, link, and embed these creations is also frequently appreciated. The customer service receives high marks for its speed, helpfulness, and responsiveness, with many users noting quick and effective solutions to their inquiries. However, some people were dissatisfied with the customer support, mentioning slow responses, conflicting information, or a lack of follow-up on reported issues. A few other people also felt that the domain mapping function was limited and that document names could be taken by other users, which caused some frustration.

What people talk about most

User experience

Users describe positive interactions with the user experience. Many reviewers consistently praise the... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting its promptness, accuracy, and... See more

Website

Clients share positive opinions on the website, finding it user-friendly, intuitive, and easy to promote.... See more

Response time

Consumers consistently report positive experiences with response times. Many reviewers highlight the quick... See more

Product

People report positive experiences with the product. Customers consistently praise its versatility and... See more

Based on these reviews

Rated 5 out of 5 stars

Brilliant for showcasing work. I've been using Heyzine to host dossiers of examples of my Live Illustration work - it makes it easy for clients to flick through and also share. Also I have create... See more

Rated 5 out of 5 stars

Such a handy tool. We were able to turn our catalogues and brochures into a clean, professional flipbook in minutes, and it always looks good. Simple to use, easy to share, and the results feel really... See more

Rated 5 out of 5 stars

I have owned the account for years and need to have some questions answered that their knowledge base did not have. I marked the request urgent. I received answers to my question in less than one-half... See more

Rated 5 out of 5 stars

I don’t give compliments easily… but sometimes, true talent deserves to be acknowledged. Heyzine stands out among digital flipbook platforms for one simple yet brilliant reason: it allows you t... See more

Company replied

Rated 1 out of 5 stars

It says "Convert pdf to flipbook magazines for free without ads or watermarks over the publication. Link, share or embed at no cost." in the homepage but you have to pay to create the flipbook without... See more

Company replied

Rated 1 out of 5 stars

It has a nice look and the interface is fine - sometimes a bit off, but manageable. Problem is: there is absolute no care for this app it seems. I have found a bug in Safari which is really annoying... See more

Company replied

Rated 5 out of 5 stars

Albert from the support team managed to restore my late father's deleted files from a backup and helped me re-enter and update the account on my name. All this while waiving a dispute fee and assist... See more

Rated 5 out of 5 stars

We have been using Heyzine for about 4 years and love it. We use it for documents in our employee portal like government forms that the employee needs to visually see. We use it for our employee hand... See more

Rated 5 out of 5 stars

I started using Heyzine to create my flipbooks and I’m really happy with it. It’s an easy and intuitive platform. I’m very pleased with the technical support I receive whenever I can’t find a feature... See more

Rated 5 out of 5 stars

I just signed up and am already very impressed with both the platform and the ease and quick response of the customer support. I publish a digital magazine and have used another system and this is b... See more

Rated 5 out of 5 stars

This platform is easy to use and does exactly what I need without any hassle. The features are solid, and it offers excellent value for money. Customer support is genuinely top-tier, responses are fas... See more

Rated 5 out of 5 stars

I’ve been using Heyzine to turn a few of my PDFs into flipbooks, and it’s been a really smooth experience so far. Uploading is quick, and I like how the flipbooks end up looking more interactive and p... See more

Rated 5 out of 5 stars

Heyzine is a great program. Very easy and quick to use. I created great flip books within a few minutes. Very easy to add creative touches to the final flip book too. I sent a few questions to... See more

Rated 5 out of 5 stars

Edits: The founder replied immediately after I left the review here and solved my problem literally overnight, on a weekend no less. In light of this, I am changing my review to 5 stars. The tool... See more

Company replied

Rated 5 out of 5 stars

I accidentally ended up with two heyzine accounts. I love the product! Their customer service was impeccable. They transferred everything to one account, canceled the one I didn’t need and credited m... See more

Rated 5 out of 5 stars

I just started using Heyzine after being recommended by a friend in my industry. I have already created 4 Heyzine's for my wedding business. I can see the potential in leveling up my business by prese... See more

Rated 5 out of 5 stars

As an artist and designer, I need a flipbook that reflects quality and ease of use for my audience. Not only am I impressed with the quality but also how easy you have made it to create my flipbooks.... See more

Rated 5 out of 5 stars

Heyzine is a fantastic service. The price is excellent, the standard is superb. It is extremely easy to use, and the customer service is exceptional. I highly recommend Heyzine for flip books, mag... See more

Rated 5 out of 5 stars

A reliable and inspiring platform with an outstanding support team. We use Heyzine as part of our internal digital projects to create and share interactive resources such as onboarding and trai... See more

Rated 2 out of 5 stars

I'll try be thorough, I have the top tier subscription so I should be able assess the whole product... The flip book UX UI from a user point of view is neat. Looks good on all devices and... See more

Rated 2 out of 5 stars

The product worked well, but their customer service is slow and they tell you one thing one day and something totally different the next, then ghost you.

Company replied

Rated 4 out of 5 stars

Extremely useful, easy to learn, with the caveat that there is a definite learning curve (hence 4* instead of 5*). But Once you have reviewed the various features, Heyzine is an amazingly versatile ap... See more

Rated 5 out of 5 stars

A great site for flipbook and great customer support. Our old QR code whose flipbook was deleted was change with a new link. Thanks to the developer/owner of Heyzine for solving our issues in a few h... See more

Rated 5 out of 5 stars

When our church was looking for a place to update/upgrade our ministry guidebook, I searched for a PDF-to-flipbook converter. It was an easy decision once I visited Heyzine! I am not sure of a better... See more

Rated 5 out of 5 stars

I was really struggling with some publishing issues, but their constant support and prompt response really saved my day. FOR REAL. Aside of that, The interface of magazine is realistic and very eas... See more

Rated 5 out of 5 stars

User friendly but if you ever have a problem the support team will help you. Excellent communication! I like that you can either share your booklet by a QR Code or by link.

Rated 5 out of 5 stars

I became aware of Heyzine through a business connection, so when I was about to do trade show I didn't hesitate to utilize their free subscription... quickly moving to a paid subscription which... See more

Rated 5 out of 5 stars

Heizene is great! The support team is excellent and always responsive. The service has many advantages — it lets you post, replace, and even add music :) which creates a better experience.

Rated 5 out of 5 stars

We absolutely love the platform — it’s exactly what we’ve been looking for. It’s intuitive, easy to use, and simple to customise without being overly complicated, which is perfect for sharing our wo... See more

Rated 5 out of 5 stars

The platform is super easy to use and intuitive. No hassle using it. I had some question and email the support team and got a reply from them within a day. Would recommend this platform!

Rated 5 out of 5 stars

Excellent Customer Support I had a challenge with my account and immediately got a knowledgeable response from Maria. She was able to help me quickly and successfully. Thank you!

Rated 5 out of 5 stars

Heyzine provides dynamic PDF magazines for sharing your PDF magazines of outstanding international quality and high resolution photography and does not reduce or change the resolution whic... See more

Rated 5 out of 5 stars

Fabulous! Easy to use and populate with my new Flipbooks. Excellent editing features, and my customers love the results! Well done, and thank you!

Rated 5 out of 5 stars

We've been using Heyzine for 4 years now and it's been consistently excellent. The platform makes it incredibly easy to create professional flipbooks, and the ability to add videos, interactive el... See more

Rated 5 out of 5 stars

Heyzine has created a rally nice app with a friendly, easily used flow of steps for creating digital magazines. Although I've only created two digital zines thus far, feedback from readershi... See more

Rated 5 out of 5 stars

Heyzine is the best PDF viewer I've ever used. I've been using PDF viewers on my edtech site since 2020. And of all the PDF viewers i've used in the past 6 years, Heyzine is the best by far. The custo... See more

Rated 5 out of 5 stars

Easy to use platform even the free version is outstanding. It truly elevates any pdf. Used it as a magazine this year and got great reviews. What a versitile product. I strongly recommend!!!

Rated 5 out of 5 stars

I am a nature photographer with multiple galleries, I find Hayzine to be a great way to share albums in an interesting an affordable way. Hayzine is the best.

Rated 5 out of 5 stars

The Heyzine.com is truly amazing and well thought out. We are able to produce a superior product that is front and center on our website. The site is well thought out and user friendly. Well done H... See more

Rated 5 out of 5 stars

I've use HeyZine for several years now and have find it to be easy to use, stable, and easy to promote. Any questions I've had along the way have been handle promptly and quickly!

Rated 5 out of 5 stars

Excellent flipbook! Easy to use, looks great, customisable and better than a lot of the older, clunky options. Support was very quick and clear, too, when I had an issue.

Rated 5 out of 5 stars

I'm using the free version and had a question. After e-mailing support I was answered within the hour and couldn't be happier with the Heyzine Flipbook product and their support.

Rated 5 out of 5 stars

I have been using Heyzine since December 2023, and the experience has been excellent. The platform is very user-friendly, including its customer portals, and it works seamlessly. It is affordable an... See more

Rated 5 out of 5 stars

We’ve been using Heyzine as a professional tool to publish and share our internal company magazine, and the platform itself is excellent — intuitive, easy to navigate, and very user-friendly. Wha... See more

Rated 5 out of 5 stars

I love the ease of use to post my books. Had a question about QR codes updating existing PDFs and was happy to learn it was not only possible but easy to do

Rated 5 out of 5 stars

Heyzine is the best! It is affordable and user-friendly. The support staff was very helpful and knowledgeable.


Company details

  1. Software Company

Written by the company

Flipbook maker. Create awesome magazines, catalogs, brochures or any kind of online publication with no ads and highly customizable with different page flip effects.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

134 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 80% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Customer Service and Support

I have owned the account for years and need to have some questions answered that their knowledge base did not have. I marked the request urgent. I received answers to my question in less than one-half-hour. We resolved my issues nearly immediately. Highly recommend.

18 February 2026
Unprompted review
Rated 5 out of 5 stars

Heyzine is a great program and their support is top-notch.

Heyzine is a great program. Very easy and quick to use. I created great flip books within a few minutes. Very easy to add creative touches to the final flip book too.

I sent a few questions to support when I needed to do something and they answered very quickly and explained what to do to get the effect I needed.

Very impressed with the program and their great support.

I definitely recommend Heyzine. Try it out, you certainly won’t be disappointed.

18 February 2026
Unprompted review
Rated 5 out of 5 stars

I was really struggling with some…

I was really struggling with some publishing issues, but their constant support and prompt response really saved my day. FOR REAL.
Aside of that,
The interface of magazine is realistic and very easy to use.

12 February 2026
Unprompted review
Rated 5 out of 5 stars

Solved: Issues with customer support regarding billing

Edits: The founder replied immediately after I left the review here and solved my problem literally overnight, on a weekend no less.
In light of this, I am changing my review to 5 stars.

The tool is fairly good, the support less so.
For some reason, the country field doesn’t show when they ask for your billing details. I believe it got populated automatically from my payment method (apple pay). This was a business purchase, and my business is not incorporated in the same location as my apple pay account. I asked for help in correcting it. I received an edited invoice with the same country error - so the exact same as the first time. And when I notified them of this error, with screenshots and details, I received no further replies. This means I cannot deduct the subscription as a business expense.

13 January 2026
Unprompted review
Heyzine logo

Reply from Heyzine

Yes, we always correct invoices. It was a misunderstanding from our side and we closed the support request by mistake. We realized with the review and went to fix it. Thank you so much, Cathy!

Rated 5 out of 5 stars

5* for customer service

I am new to Heyzine and reached out to the customer care with a few questions and they responded immediately. This is so helpful when you're working in a fast-paced environment. 5* for customer service.

28 January 2026
Unprompted review
Rated 5 out of 5 stars

Heyzine is a fantastic service

Heyzine is a fantastic service. The price is excellent, the standard is superb. It is extremely easy to use, and the customer service is exceptional. I highly recommend Heyzine for flip books, magazines etc. It is wonderful.

Inga Lamb - Somerset UK

20 January 2026
Unprompted review
Rated 5 out of 5 stars

Great Platform for Digital Publishers!

I just signed up and am already very impressed with both the platform and the ease and quick response of the customer support.
I publish a digital magazine and have used another system and this is by far much better.
I'm using the paid plan and it seems to be well worth it. I will do a follow up comment after using Heyzine for a month or so.

19 January 2026
Unprompted review
Rated 5 out of 5 stars

Great user-friendly flip book option

I became aware of Heyzine through a business connection, so when I was about to do trade show I didn't hesitate to utilize their free subscription... quickly moving to a paid subscription which is brilliant value for a small / growing business.

I have a digital business card on my phone and was able to pop my Heyzine flipbook link into my intro text message, enabling any new connection to understand my business offering at the tap of a phone.

The platform's tools are very easy to use even if you're not particularly technically minded, and offer great insights into viewing traffic. Their support is very helpful and respond quickly and with understanding... a rarity these days with software/platform companies in my experience.

I've been using their platform for a few years now and wouldn't hesitate to recommend them.

14 January 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding customer support & a great product

We’ve been using Heyzine as a professional tool to publish and share our internal company magazine, and the platform itself is excellent — intuitive, easy to navigate, and very user-friendly.

What truly stood out, however, was the exceptional customer support. I contacted Heyzine regarding an account ownership change, and the issue was resolved almost immediately, with clear communication and a very professional, friendly approach.

The speed, efficiency, and care with which the support team handled the request were genuinely impressive. It’s rare to experience such fast and high-quality help, and it made a real difference for us. Highly recommended.

13 January 2026
Unprompted review
Rated 5 out of 5 stars

This platform is very easy to use! Value for Money.

This platform is easy to use and does exactly what I need without any hassle. The features are solid, and it offers excellent value for money. Customer support is genuinely top-tier, responses are fast, and they’re always ready to help when you need it.

22 December 2025
Unprompted review
Rated 5 out of 5 stars

Reliable and User-Friendly Flipbook Solution

We've been using Heyzine for 4 years now and it's been consistently excellent. The platform makes it incredibly easy to create professional flipbooks, and the ability to add videos, interactive elements, and other functionality gives our publications a polished, engaging feel.

What really sets Heyzine apart is their support team. They're highly responsive and genuinely helpful. Most recently, they assisted us with transferring multiple flipbooks from our agency account to a client account - saving us hours of manual work and making the handoff seamless.

In four years of use, we've never encountered a significant problem. For agencies or businesses looking for a dependable flipbook solution with great support, Heyzine is an easy recommendation.

18 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

I accidentally ended up with two heyzine accounts. I love the product! Their customer service was impeccable. They transferred everything to one account, canceled the one I didn’t need and credited me. I highly recommend heyzine.

16 December 2025
Unprompted review
Rated 5 out of 5 stars

I trust Heyzine with my interactive booklets

I have been using Heyzine since December 2023, and the experience has been excellent. The platform is very user-friendly, including its customer portals, and it works seamlessly. It is affordable and reliable, and although I rarely needed customer support, the few interactions I’ve had were efficient and effective.

I highly recommend Heyzine for creating digital, interactive booklets. The ability to integrate Heyzine from Canva designs is an added bonus.

16 December 2025
Unprompted review
Rated 5 out of 5 stars

Super easy to use and looks great

Such a handy tool. We were able to turn our catalogues and brochures into a clean, professional flipbook in minutes, and it always looks good. Simple to use, easy to share, and the results feel really polished. We were able to add it in the website easily and also have some be gated for lead generation. Definitely recommend if you want your documents to look a bit more impressive with zero fuss!

11 December 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look