Surprised to see so many negative reviews!! I’ve bought from Hey Stacey 3 times and it’s always been quick and I’ve been so happy with my purchases. I’ve bought two pony tails and a halo in 4 years. T... See more
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See what reviewers are saying
First few orders were really good quality but the last two not so much. Hair quality appears to have diminished and after one wash dark brown turned to an almost light brown due to colour loss. Mayb... See more
Hair quality is really lovely especially compared to other brands of same price like zala, it's fine not super thick strands, no black hairs in the blonde tapes in ivy I bought. Shipping was fast, c... See more
Company replied
Literally WORST CUSTOMER SERVICE I’ve ever seen in my life. I purchased the extensions a month ago and I still haven’t received them. I keep emailing them to get an update and they decided to ignore m... See more
Company details
Information provided by various external sources
Hey Stacey is premium quality hair made for the unapologetically beautiful.
Contact info
2565, Ingleburn, Australia
- info@heystacey.com
- heystacey.com
2.9
Average
27 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very fast delivery
Very fast delivery, beautifully boxed and high quality extensions that matched the colour description perfectly. Very happy client ☺️
2 August 2020
Unprompted review
Reply from Hey Stacey Hair Extensions
So happy to hear you love our product! Thank you for sharing your review.
Love the Hey Stacey team xx
Absolutely in love with this brand
Absolutely in love with this brand! From the packaging the product everything so glad i found my new goto for hair extensions
30 July 2020
Unprompted review
Reply from Hey Stacey Hair Extensions
This is absolute music to our ears, so glad to hear you're in love with your Hey Stacey hair extensions.
Love the Hey Stacey team xx
Shipping was extremely fast
Shipping was extremely fast, received it the next day, I ordered it just after midday the day before. The quality of the hair is second to none. I’ve washed and heat styled the hair 3 times since receiving it and the texture has not changed. It is so rare to find quality hair that actually stays the same texture after washing and styling it. I’ve since come back and bought 2 more sets of the wefted extensions.
29 July 2020
Unprompted review
Reply from Hey Stacey Hair Extensions
Thank you for your kind and honest review! We're glad to hear our promises in our products are being seen.
Love the Hey Stacey team xx
Loving my new hair!
2nd time purchasing from Hey Stacey and I am obsessing over my new mermaid-like hair!! I have had nothing but compliments since having my new tape extensions applied and the quality is second to none. Customer service is amazing and helpful. I will definitely be back again and again.
22 July 2020
Unprompted review
Reply from Hey Stacey Hair Extensions
Thank you for putting your trust into our products and seeing the results you hoped for! We're so glad to hear you're happy!!
Love the Hey Stacey team xx
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