Rick and his Team took all the guess work and stress away and made our journey so much more easier, the Visa process and declarations etc can be daunting if you dont know how to navigate it all especi... See more
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Review summary
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Reviews shaping this summary
Hey Rick’s team and Visa service was so easy to use and no fuss. Rick and Fina were both great to communicate and work with to get the visa submitted in time and chase up approvals and documents nee... See more
I was having all sorts of problems with the new visa system and getting very stressed and I contacted Rick and he got it all sorted the same day. Took the stress away from my up coming holiday which m... See more
Company replied
⭐️⭐️⭐️⭐️⭐️ 5-Star Review for HeyRick.com.au I had an excellent experience with heyrick.com.au The website is easy to use, well laid out, and made the whole process simple and efficient. Communi... See more
Company replied
Company details
Written by the company
Hey Rick Visa is your trusted partner for fast, reliable, and stress-free visa assistance across Southeast Asia. From Indonesia and Vietnam to Thailand, the Philippines, and beyond, we help travellers secure the right visas with clear guidance, honest information, and no confusing jargon. Founded by Australian entrepreneur Rick Creamer, our mission is simple: Make travel easier, safer, and more enjoyable for everyone. We support you through every step of your journey — from choosing the correct visa type to preparing documents, avoiding common mistakes, and connecting you with trusted local services once you arrive. Whether you’re a first-time traveller, long-term visitor, remote worker, or digital nomad, we’re here to help you navigate Southeast Asia with confidence. No scams. No misinformation. No surprises. Just real support from a team that lives here and understands how the system works. Wherever you're travelling in Southeast Asia — Hey Rick Visa has you covered.
Contact info
Bali, Indonesia
- +61 488689773
- bali@ricksgroup.com.au
- heyrick.com.au
4.9
Excellent
85 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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⭐️⭐️⭐️⭐️⭐️ 5-Star Review for heyrick.com.au
⭐️⭐️⭐️⭐️⭐️ 5-Star Review for HeyRick.com.au
I had an excellent experience with heyrick.com.au The website is easy to use, well laid out, and made the whole process simple and efficient. Communication was clear, quick, and professional, and everything I needed was handled without any fuss.
What I appreciated most was the reliability and attention to detail — it’s clear they take pride in their service and genuinely care about customer satisfaction. I felt supported from start to finish, and the overall experience was smooth and stress-free.
I highly recommend heyrick.com.au to anyone looking for trustworthy, high-quality service
9 December 2025
Unprompted review
Reply from Hey Rick
Thanks Melanie! So glad we were able to help!
Rick
They are currently the best service…
They are currently the best service providers out there. The whole staff is so cooperative and Rick himself is such a helpful and friendly guy. Highly recommended 👍
8 December 2025
Unprompted review
100% Recommend
Hey Rick made my holiday to Bali so stress free and easy! The service is outstanding and they made everything easy with amazing information and instructions on what to do when entering Bali
I would 100% recommend Hey Rick to anyone travelling to Bali
29 November 2025
Unprompted review
Stress Free!
Rick and his Team took all the guess work and stress away and made our journey so much more easier, the Visa process and declarations etc can be daunting if you dont know how to navigate it all especially with a large group. Will use his services every time and fully recommend them to everyone who doesnt like dealing with the hassle. Stress free is what ya want and theres no waiting in long lines and it was straight through, the longest part we experienced was waiting for our bags!
17 October 2025
Unprompted review
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