Shipping can took around a week but definitely worth the wait this is mentioned on the site that shipping can take 5-7 days as well! I purchased the Olivia 2.0 and I think it’s a fantastic product i... See more
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Review summary
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UPDATE. James from Paparazzo reached out to me to try and rectify my lost product. When it became apparent that my original order was truly lost, he initiated a new order which I received in good sh... See more
Company replied
I love this Olivia phone stand by Paparazzo - very sturdy and high quality product and easy to set up and use. I can't wait to start using it to create some great content. Great communication and cust... See more
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If you want a phone holder that is so simple and easy to use then the Olivia 2.0 is definitely for you. The attention to detail is excellent - dimmable light, swivel holder, telescopic arm, remote c... See more
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Company details
Written by the company
Tools to make independent creators stand out on social media and build connections. Our equipment will showcase your creativity to its full potential and capture your audience's attention, by elevating all aspects of the creative process. Wether you are selling products or telling your own story to the world on TikTok, Instagram, Reels, YouTube or your own website we help you stand out from the crowd.
Contact info
6 Mallard Rise, CB63TY, Ely, United Kingdom
- 447451287899
- agilasriseltd@gmail.com
- heypaparazzo.com
4.1
Great
367 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Reply from Paparazzo
Hi Joana. Thank you for taking the time to share you feedback. Muito obrigado.
Great service
They informed me on why there was a delay and were super polite and friendly. Sent me helpful product videos and tips and it didn't take much longer to get to me, was just as advised and works fantastically.
Great job.
4 June 2022
Reply from Paparazzo
Hi Meghan. Thank you for taking the time to share your feedback. We hope Olivia is making a difference in filming your overhead content.
Nothing ever arrived
Nothing ever arrived. I checked with their delivery service and they don't care and have been messaging for days. I wasted my money.
Edit: They offered to ship the item out again. I didn't know that they would, so I wrote the one star review because I was upset. I'm sorry that the item needs to be paid for twice by them, but I do feel like they seem to care.
1 June 2022
Reply from Paparazzo
Hi Heather. The parcel was delivered but it appears to have been stolen. We have been corresponding with you even before you wrote this review and we already mentioned we are in the process of making a replacement even though the parcel was stolen. We don't normally replace if the parcel was delivered but subsequently stolen, but we're making an exception.
We use a local agent for the delivery because we are an independent business. We don't have our own deliver fleet to complete all local deliveries.
I am impressed with the entire ordering…
I am impressed with the entire ordering process, the quality of my Olivia, the instructions and follow-through during the shipping process. Paparazzo continually kept me informed of the shipping status of my order. The detailed instructions were very helpful, as opening everything up the first time is not super intuitive. That's where the instructions provided were important. I would recommend this product to my friends.
30 May 2022
Reply from Paparazzo
Hi Cecile. Thank you for taking the time to share your shopping experience and feedback about Olivia. We are elated that you would recommend Olivia to your friends. Thank you very much indeed.
Great and personable service received…
Great and personable service received from this company. They go over and beyond for their customers and have great products .
26 May 2022
Reply from Paparazzo
Hi Joy. Thank you for taking the time to share your positive shopping experience and feedback on Olivia. Much obliged.
The best stand for my videos!!!!
The best stand for my videos! As a baker I needed something small and reliable and this is it! I can’t wait to begin using it. The lights are great as well! I can take this with me literally anywhere.
Only thing is that I wanted a pink one. I thought that’s what I asked for but I got a white one but I’m not mad, it’s cute and perfect!
19 May 2022
Reply from Paparazzo
Hi Janet. Thank you for taking the time to share your feedback. We are grateful for the positive review and we hope Olivia makes it easier and fun for you to showcase your baking content. We checked your order and it was indeed for a White coloured Olivia. We're happy to offer a special rate if you decide to get the Pink Olivia as our token of gratitude. Thank you.
Great product
18 May 2022
Reply from Paparazzo
Hi Alexandra. Thank you for your positive review. Tack så mycket.
Whilst the tripod wasn't exactly what I…
Whilst the tripod wasn't exactly what I expected in terms of lighting power and being able to avoid seeing the bottom stand in view when doing top down shots (unless this second part is a user error) - I can tell it's a high quality product and still think I'll enjoy it well
18 May 2022
Reply from Paparazzo
Hi Nikki. Thank you for taking the time to share your candid feedback. We are elated that you are happy with the make and quality of Olivia and we hope you enjoy using Olivia to film your content.
Reply from Paparazzo
Hi Emily. Thank you for your positive review. Much appreciated.
Video shoots are great with Olivia
The Olivia is really a nice device for holding my iPhone 13 Pro and getting great video of me working on my artworks. The iPhone is heavy and it does cause the Olivia to tip forward and so it slants a bit and still photos look wonky. I tried to remedy that effect by placing a shim under its front base but that did not work.
I can live with it as it because the main reason I ordered it was so I can use it for reels on IG and other video. The shipping and packing was great and the directions are easy to use.
17 May 2022
Reply from Paparazzo
Hi Alison. Thank you for taking the time to share your candid feedback. We appreciate the over-all positive feedback and rating. We have sent you an email to understand your filming set up a little better. Thank you.
Perferkt instrument for my use as a…
Perferkt instrument for my use as a drawing artist, quick delivery and exactly as described in advertisement.
13 May 2022
Reply from Paparazzo
Hi Rene. Thank you for taking the time to share your shopping experience. We are glad that Olivia meets your expectations as adverstised. Takk skal du ha.
They say that good things come in small…
They say that good things come in small packages - that is the case here😃
So easy to handle and in addition beautiful - what can you ask for more? I use it in order to create crochet video tutorials and it is exactly what I was looking for!
11 May 2022
Reply from Paparazzo
Hi Nirit. Thank you for taking the time to share your feedback using Olivia. We are elated to know that you Olivia has made a positive difference on how you film your crochet tutorials. Please tag us if that's ok with you and we will be happy to share with our online community. תודה רבה לך.
Great product
Great product, was a little tricky to slide open at first but i contacted customer service and that was excellent. Got immediate help. The product is solid and better quality yhan i was anticipating
11 May 2022
Reply from Paparazzo
Hi Marilyn. Thank you for taking the time to share your feedback on Olivia's quality and for sharing your positive experience with our customer support team. Takk skal du ha.
Great product and great service!
8 May 2022
Reply from Paparazzo
Hi Gerdie. Thank you for taking the time to share your feedback. Heel erg bedankt.
Quick shipping and lovely safe…
Quick shipping and lovely safe packaging. Very pleased with the quality of the product.
4 May 2022
Reply from Paparazzo
Hi Minette. Thank you for taking the time to share your positive shopping experience and how pleased you are with Olivia's quality. We are elated that Olivia has met your expectations.
Good gadget!
29 April 2022
Reply from Paparazzo
Hi Euon. Thanks you for positive feedback. Much appreciated.
Very grateful with support service and…
Very grateful with support service and the product :)
29 April 2022
Reply from Paparazzo
Hi Consuelo. Thank for taking the time to share your positive feedback with our customer support and Olivia.
The only reason I’m not rating 5 stars…
The only reason I’m not rating 5 stars is because it’s so dang hard to slide open! I actually hurt my hand trying to open it. I had to flip it on its side and hang half off the counter to use that to push with rather than my now-very-sore hand. Other than that it’s a great product and holds up very well! I would just suggest some tweaks to make it slide easier.
29 April 2022
Reply from Paparazzo
Hi Heather. Thank you for taking the time to share your feedback. Much appreciated!
You are profesional!
You are profesional!! Its a fantastic product and it looks beautiful. Thanks for all from spain team!!
28 April 2022
Reply from Paparazzo
Hi Andrea. Thank you for taking the time to share your positive shopping experience and your feedback on how beautifully made Olivia is. Muchísimas gracias.
Late but worrh the wait
Bad client experience and no follow through with order. So disappoibted for sure....
Order came through finally...even though late but im loving it. Will definately recommend
28 April 2022
Reply from Paparazzo
Hi Tosin, we are disheartened with this rating because we sent you 2 email updates regarding the status of your parcel. Please check your inbox as these have been sent to your email. We have resent another email update to you with the tracking numbers but your mail provider has sent back a delivery failure notice. It's possible your mails had been getting bounced back but to say there had been no updates since you ordered would be incorrect hence we are disappointed the 1-star rating was given because of this.
Please know you can reach to our support mailbox or through our chat support because someone will be there to help you.
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