HeyCarson 

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Rated 1 out of 5 stars

I have never felt more outright harassed by a company. Like, seriously, you CANNOT unsubcribe from their annoying emails.. years after having done business they are still, to this day, annoying the... See more

Company replied

Rated 5 out of 5 stars

Carson is the answer to our development woes prayers. For years we struggled getting any updates and changes for our websites done quickly and efficiently. Finding the perfect in-house developers is t... See more

Rated 5 out of 5 stars

Worked with Abinandh at heycarson on a custom job - this guy and these guys know their shopify code! Excellent knowledge, reasonable pricing, perfected to my liking in three rounds of feedback. The be... See more

Rated 5 out of 5 stars

We recently engaged the team at Carson to build a feature for our Shopify shop. Their team quickly put together a fair cost estimate and timeline. The work was outstanding! In fact, the solution they... See more

Company details

  1. Web designer
  2. Business to Business Service

About HeyCarson

Written by the company

HeyCarson is a leading Shopify expert team and hub for growing Shopify brands to handle short-term projects, recurring needs, and full-time Shopify work.

Since 2015, HeyCarson has fielded over 100,000 requests, and been a trusted development and design partner of nearly 35,000 brands building on Shopify. We’ve grown and fostered the largest unofficial Shopify merchant community on Facebook (117k members) and we are the highest-rated of over 800 official Shopify expert teams.

Our business model and approach have changed the way brands connect with Shopify experts, even inspiring product decisions by Shopify themselves. Our customers love collaborating with us in our client dashboard, we think you will too. We’d love to work with you on your next project.


Contact info

Breach of guidelines

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Email SPAM and Harrassment

I have never felt more outright harassed by a company.
Like, seriously, you CANNOT unsubcribe from their annoying emails.. years after having done business they are still, to this day, annoying the crap out of me.
AVOID. They are way too aggressive in their spamming tactics.

24 February 2025
Unprompted review
HeyCarson logo

Reply from HeyCarson

Hi Clayre,

We’re really sorry to hear this has been your experience - that’s certainly not our intention. Thank you for bringing it to our attention. We’ll make sure your contact is fully unsubscribed and that you no longer receive any communications from us.

We appreciate the feedback and apologize again for the frustration caused.

Team HeyCarson

Rated 5 out of 5 stars

So lucky to meet our ideal developer—Sumit Chakradhar

Nothing beats meeting a super caring developer who provides us with most professional guidance while putting the customers first. I promise that there is no comparison to what Sumbit has accomplished in delivering the incredible data works and wonderful result!!

Hurray for the best Sumit!

1 August 2025
Unprompted review
Rated 5 out of 5 stars

Really quick and effective

Really quick and effective, I asked for about about fixing my Shopify store with an external theme in in less than 48h I got the quote and the job done 100% correctly. Very professional

26 June 2024
Unprompted review
Rated 1 out of 5 stars

I cannot recommend this service

I recently contacted this service for a project and had an interesting experience. While they were quick to reply and provide a quotation, what followed was quite surprising.

The quotation estimated the job would take 8 hours, but they provided two options that left me bewildered.

The first option, "Standard Turnaround (1 hour/day)," implied that an 8-hour job would be stretched over 8 days, with the developer working only 1 hour per day.

This approach is utterly impractical. Splitting time between multiple projects each day can lead to fragmented and unfocused work. Code requires concentration and continuity, and such a method suggests they treat clients like cash cows, taking the money while juggling several tasks simultaneously.

The second option still flawed, offering 2 hours per day at a higher cost obviously. This experience made me question their professionalism and dedication to providing quality service and how much they really carried about what they are doing.

The price for both options was also VERY high for what they had to do. (I've since hired another developer, from elsewhere, who was able to finish the job in one and a half days and cost me five times less!)

Overall, I cannot recommend this service. Coding is not a task to be treated lightly, and the approach suggested by this company fails to meet the necessary standards for effective and focused work.

24 June 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service and communication

HeyCarson has delivered a superb service, fast turn around time and the delivery was at top level quality. The overall communication was extremely open, positive and professional. I couldn't have been happier with the overall experience.
I am super delighted and happy! Very well done! Thanks again!

16 April 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional Service and Fast Implementation!

The Hey Carson team recently implemented the Shopify Pay Installment feature on our product and checkout pages, and I can't say enough good things about my experience

What really stood out for me was how seamless the entire process was. From our initial contact, Hey Carson was incredibly responsive. They not only answered my questions promptly and comprehensively but also made the whole journey incredibly smooth.

In addition, the speed at which they executed the implementation was impressive. Ana and her team were not only efficient but also incredibly friendly and accommodating throughout the entire process. I definitely recommend Hey Carson's services to anyone seeking efficiency, expertise, and exceptional customer support.

3 October 2023
Unprompted review
Rated 1 out of 5 stars

Promised a quote in 1-3 days, after 5 days, no response

I was referred to HeyCarson from Out of the Sandbox to have them update my FLEX theme from v2.2.1 to V5.01. I was promised a quote for the work in 1-3 business days. I cancelled the request after waiting for 5 days and they had not even logged in to take a look at my request. I don't work with developers that don't honor their promises -- if they can't even get a quote to me, I have no confidence in their ability or willingness to do the work within the time specified. Moving on.

22 September 2023
Unprompted review
Rated 1 out of 5 stars

Will charge you to have them fix their own mistake

I had HeyCarson help with adding available inventory counts to my product pages on my Shopify website. That part was fine. However, later on, I realized that for products that don't have tracked inventory (like gift cards), it says "0 Available" on the product pages. This is confusing my customers. I reached out to HeyCarson for them to fix this issue and they want to charge me another hourly fee for them to fix this. This shouldn't have been an issue to begin with so why do I have to pay them again? This is not ok.

13 September 2023
Unprompted review
Rated 1 out of 5 stars

I paid for 10 hours for their express…

I paid for 10 hours for their express service. There was nothing express about it. Extremely slow service. After one month of a simple update, they were weeks past due for their due date. I expressed my frustrations. And then they deleted my project and didn't even refund me 100%. Horrible service from Heycarson... They wasted one month of my time and they only have an uncompleted project to show for this. Heycarson, if you are reading this, please refund me 100% and I will take down this review.

9 August 2023
Unprompted review
Rated 1 out of 5 stars

Slow developer bad support

Slow developer, bad support.

Our developer needed in total 12 working days for 3 changes (6 working days for 3 changes, which were buggy and not usable and another 3 working days to fix them)

The support offered 80% refund to us and they want to keep 20% for nothing.

After 3 years of heycarson experience this is the worst I ever had and it's time for me to leave this agency soon!

31 July 2023
Unprompted review
Rated 5 out of 5 stars

Working with Lautaro from Hey Carson…

Working with Lautaro from Hey Carson has been a phenomenal experience. His knowledge and expertise in web development are exceptional. From the moment we started collaborating on my website, Lautaro demonstrated professionalism and a high level of understanding. His attention to detail, and ability to understand my vision and translate it into a functional, visually stunning website has been nothing short of impressive.

He offered innovative solutions to meet my needs and exceeded my expectations with his quick turn-around time and efficient problem-solving abilities. His communication skills are top-notch, ensuring I was updated every step of the way, and my questions and concerns were addressed promptly.

Lautaro's dedication and commitment to delivering a high-quality product, along with his ability to make complex concepts easy to understand, truly set him apart in the field of web development. I wholeheartedly recommend Lautaro and the Hey Carson team for their unparalleled service. My website is a testament to their hard work, talent, and dedication. Looking forward to future projects together

11 July 2023
Unprompted review
Rated 5 out of 5 stars

Couldn't have asked for a better experience!

I had the best experience working with HeyCarson. They were able to fix the problem with my Shopify site quickly and efficiently. The person I worked with was communicative, professional, and kind. I will definitely use HeyCarson again!

7 April 2023
Unprompted review
HeyCarson logo

Reply from HeyCarson

Thank you very much for your kind words and for sharing your experience, Shannon!

We look forward to working with you again in the future on other projects :)

Team HeyCarson

Rated 5 out of 5 stars

Very quick and professional!

Ana was very responsive and HeyCarson even took care of another issue I had regarding the shoppay widget. Very satisfied!

4 April 2023
Unprompted review
HeyCarson logo

Reply from HeyCarson

Thank you very much for your kind words, Weston - we were happy to assist!

We look forward to working with you again in the future with other projects :)

Team HeyCarson

Rated 5 out of 5 stars

Lightning fast implementation and…

Lightning fast implementation and excellent communication. A++

3 April 2023
Unprompted review
HeyCarson logo

Reply from HeyCarson

Thank you very much for your kind words, Bill - we're happy got the chance to assist you!

We look forward to working with you again in the future with other projects :)

Team HeyCarson

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