Hey Baby 4D Reviews 

2,297
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 398 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly and professional staff for providing detailed scan explanations, taking ample time to answer questions, and making everyone feel completely comfortable throughout their visits. Families love the warm, welcoming atmosphere, the beautiful clinic environments, and the special thoughtful touches that make pregnancy scans truly memorable. However, some people mentioned communication issues, frustrating appointment delays, and difficult experiences when receiving unexpected or sensitive medical news at the clinic. A few visitors also noted occasional problems such as incorrect gender details, unsuccessful blood draws, or unclear printed scan pictures.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, noting that receptionists and sonographers are exceptionally... See more

User experience

Clients share positive opinions on user_experience, highlighting that staff members are warm, welcoming, and... See more

Service

Users describe positive interactions with service, highlighting friendly, welcoming, and professional staff... See more

Location

People report positive experiences with location, expressing a strong appreciation for having a good clinic... See more

Product

Customers consistently note positive experiences with product, sharing incredible encounters featuring... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have a fantastic experience at Hey Baby in Warwick. Staff were friendly and compassionate from the moment we walked in. Sonographer Darlington was very reassuring and eased our worries straight awa... See more

Rated 5 out of 5 stars

Had a really lovely experience here for our 3D scan. The initial scan didn’t go as planned and the sonographer couldn’t get clear photos, so we were given another appointment to come back a few we... See more

Rated 5 out of 5 stars

What a gorgeous and unforgettable moment. Right from the lovely and welcoming women at the front desk down to the sonographer who spoke all the way through the scan, telling me and my partner about... See more

Rated 5 out of 5 stars

I had such a lovely experience at Hey Baby 4D! 💕 The staff were so friendly, welcoming and professional, and they made us feel completely comfortable from start to finish. The scan was amazing and s... See more


Company details

  1. Pregnancy Care Center
  2. Maternity Store

Written by the company

The official Hey Baby 4D ultrasound clinic review profile. Hey Baby 4D provide private ultrasound services to expectant parents throughout pregnancy, including reassurance scans, gender scans, 4D scans and NIPT services. Our clinics only hire qualified and experienced sonographers to ensure the safety of you and your baby at all times. With our exclusive gender reveal lighting, lovely merchandise and simple online booking system, you can be sure of a professional and supportive experience with us. Hey Baby 4D has clinics all over the country. Follow the link on our profile page to find your nearest clinic.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 11% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(2,297)

392 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Stressful experience in waiting and continuous chasing late results

Have a terrible experience with waiting and calling again and again. The test results were late and not provided within the agreed period. My partner was visiting the UK and wanted to shop for the baby before left, however the results too arrived late, after partner had already left the UK. The staff were friendly during our visit, however, for us, the delay ultimately made the whole experience a waste of time. So it was not fit for purpose.

28 January 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing

We had an absolutely wonderful experience at Hey Baby 4D. From the moment we arrived, the service was brilliant. The receptionist was welcoming and professional, which immediately put us at ease.

Our sonographer, Mousumi, was exceptional. She took her time throughout the entire scan, made sure we understood everything at every stage, and explained each part of the scan in clear detail. She went above and beyond to ensure we were comfortable and reassured, and her care and attention truly made the experience special for us.

This is by far the best place we have ever been to for an ultrasound scan, and we honestly couldn’t recommend it enough. A truly memorable and positive experience for both me and my wife.

30 January 2026
Unprompted review
Rated 5 out of 5 stars

Satisfied

I've been with my wife and the experience was great. We're happy that we choose to come here and would definitely come again. Thank you

15 February 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Been here for both children and loved the experience. 10 out of 10 would recommend

13 February 2026
Unprompted review
Rated 5 out of 5 stars

Came for a gender scan they were lovely…

Came for a gender scan they were lovely from receptionist to Sonographer baby wouldn’t show the first time we came so they booked us a second appointment with no hassle thanks for everything x

10 February 2026
Unprompted review
Hey Baby 4D logo

Reply from Hey Baby 4D

Thank you so much for your lovely feedback. We are really pleased to hear you had a positive experience with us and that you felt well looked after during your visit.

It means a lot to our team to know that we were able to be part of such a special moment for you. We truly appreciate you taking the time to share your kind words, and we wish you all the very best with the rest of your pregnancy. 💛

Rated 5 out of 5 stars

The receptionist and sonographer were…

The receptionist and sonographer were both very friendly and attentive. It was a positive experience overall. Thank you!

9 February 2026
Unprompted review
Hey Baby 4D logo

Reply from Hey Baby 4D

Thank you so much for your lovely feedback. We are really pleased to hear you had a positive experience with us and that you felt well looked after during your visit.

It means a lot to our team to know that we were able to be part of such a special moment for you. We truly appreciate you taking the time to share your kind words, and we wish you all the very best with the rest of your pregnancy. 💛

Rated 5 out of 5 stars

Great experience at Dartford staff very…

Great experience at Dartford staff very friendly. Scan was very informative will defo be back again :)

8 February 2026
Unprompted review
Hey Baby 4D logo

Reply from Hey Baby 4D

Thank you so much for your lovely feedback. We are really pleased to hear you had a positive experience with us and that you felt well looked after during your visit.

It means a lot to our team to know that we were able to be part of such a special moment for you. We truly appreciate you taking the time to share your kind words, and we wish you all the very best with the rest of your pregnancy. 💛

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