I was hesitant at first after looking at Facebook and seeing the people oddly enough complaining about getting bad starters(after I’d already ordered a starter). But the price was great shipping was r... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Never received my part, both USPS and Hex claimed no wrong doing, the delay cost me time and money waiting on a part that never came. Hex's customer service is terrible,as in either pure AI or robot t... See more
Hex Auto Parts has delivered solid dependable automotive parts at excellent prices to me in now my second experience with them. I have found their shipping to be prompt and efficient. Excellent Pri... See more
Great price for 1 wire alternator, it works works well. Ended up having to connect an extra wire for the regulator to the ignition circuit so that it would charge, but that wasn't a big deal and is t... See more
Company details
Written by the company
Welcome to Hexautoparts - a best place for parts and accessories of car, truck, ATV, Motocycle, Boat and Mower by a leading company Bizslink LLC. Our company own the brands MaxMotosports, HexAutoparts, ForevRunMotor which offer more quality and service online. We have proudly claimed that our standard Moto Parts and Performance accessories meet or exceed OEM specifications. And we offer all items at competitive price and free shipping. Our leading categories are Auto/ Motor Brake Pads & Rotor, Motor/ATV Chain & Sprocket, Drive Shaft Axle, Motor Starter,Wheel Spacers, Control Arm, AC compressor, Sensors etc.
Contact info
3011 Pasadena Fwy Ste 150, 77503, Pasadena, United States
- 346-537-8586
- sales@hexautoparts.com
- hexautoparts.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fix your vehicle on a Tight Budget with Hex AutoParts
I really liked the prices and being on a very tight budget I was able to get my truck fixed without paying a arm an a leg for parts. Thank you Hex AutoParts yall are awesome
I got exactly the right part and it is…
I got exactly the right part and it is working exactly how it should be :) the delivery was slower than I wanted, but hey, that's USPS for ya. I was also desperate for it to arrive asap lol. But they sent it to me right away and the pricing was INSANELY cheaper than other places. 100/100
This was a great price for a brand new Cadillac CTS Starter…
This was a great price for a brand new starter for my 09 Cadillac CTS, it starts up faster than ever an I receive it with only a couple of days THANKS FOR ALL OF YALL HELP AN TIME
Good parts
Good parts. Came just under 2 weeks. Little long but good quality. Would order from here again. Thank you.
Received the starter two days early.
The part arrived within a couple of…
The part arrived within a couple of days after ordering. Works great on my car and it is a 10 out of 10
Very disappointing
I placed an order and received an email asking if I placed this order cause the shipping address was different and I replied back. Sent SEVERAL emails and no one ever got back to me. Sent another email and finally got a reply back stating I didn’t reply with in 10 days and the item is now out of stock and will get a refund. Can never find a phone number to call customer service. Very disappointing, this was the first time I placed an order.
What a parts supplier should be like
This was much better than going to your typical box store auto parts store. Easy to deal with, great prices, fast and prompt shipping, and most importantly the correct part first time. Quality of parts is excellent and fit perfectly.
The part we ordered did not fit our…
The part we ordered did not fit our truck correctly but Hex auto parts made it right and were very good to work with.
I bought a PTO clutch from your company…
I bought a PTO clutch from your company which ended up being the wrong one I wanted to send it back for a refund or an exchange and was told it was not worth sending it back because my refund would probably consist around $8 by the time I paid for the restock and send it back . I was told it would probably be in my best interest to keep it and maybe sell it or keep it for stock. So I went to Amazon and purchased another one not realizing that I had bought another 1 from the same company However this time it said it would fit my particular piece of equipment which is a grasshopper 16th but it did not fit I was told that the PTO was for a 618 but a 6816 have the same crank's shaft size However this time it said it would fit my particular piece of equipment which is a grasshopper 616 but it did not fit I was told that the PTO was for a 618 but a 616 have the same crank's shaft size Regardless I sent the exact same thing again .l will be gaveing AMAZON a call to discuss way i hed to pay for the return
Hard worker that believe in perfection
Great shipping time-frame with good prices and so far a quality built product.
The AC compressor wrong did not fit…
The AC compressor I ordered did not fit my car.(web site says it was correct one) I tried to get it exchanged by contacting the company through the web address provided for such actions, Got NO reply. So I tried again, again NO reply. There is NO way to contact this company!
My suggestion, if you do use Hex to order parts, do all your research on the fit of said part somewhere else (a different site!) the parts on Hex do not aline correctly as stated. I wont be using them again! Stuck me with wrong part, to reorder and repay for elsewhere! Don't believe they do returns or exchanges because they require a number they wont give you when asked! Awful! Expensive mistake using Hex auto!

Reply from HexAutoParts
All around great
Part worked fine, no customer service
Part worked fine, price was great. But customer service was non existent. I emailed a couple of times to make sure I was getting right part, but never got a reply. And you have no working phone number.
I sent a return and have not recvd any…
I sent a return and have not recvd any reply!!!!!!!!!!

Reply from HexAutoParts
I would never order from here
I would never order from here, they sent me the wrong part and it’s impossible to get ahold of anybody. Then they said they will only send me half the money back and keep the part. A part that I don’t need. Horrible experiences never again in life. I suggest people not to order from here.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







