Hermosahair Reviews 

1,369
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 534 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that the wigs often look and feel natural, are soft, and are true to their online descriptions. Many people appreciate the comfortable fit, the beautiful, well-made styles, and the minimal shedding reported. The delivery service is also a strong point, frequently highlighted for its speed and efficiency, with orders arriving quickly and within expectations. However, some customers noted that certain products did not match online descriptions or images, and a few experienced issues with customer service regarding refunds or unhelpful interactions.

What people talk about most

Product

Customers had positive experiences with product, with many expressing delight and satisfaction with the... See more

Quality

Consumers find quality to be positive, with many reviewers consistently praising the hair as soft,... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting the speed of... See more

Order

Reviewers highlight positive aspects of order, with many expressing satisfaction and a strong intent to... See more

Customer service

Reviewers mention positive feedback about customer service, with many describing it as helpful, great, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently got my Black Cherry Boho Braided Wig from Hermosa Hair, and let me tell you- I absolutely in love with it!!❤️ This wig is everything I was looking for and more. The beautiful water wave... See more

Company replied

Rated 5 out of 5 stars

I have been buying wigs from hermosa Hair for about a year now! I was previously purchasing from another vendor and I have not looked back! I suffer from alopecia and I will have to wear wigs for the... See more

Company replied

Rated 5 out of 5 stars

My wig is beautiful! The color is gorgeous and hair so soft. It's exactly what was pictured and expected. They kept me updated on shipping and delivery and I couldn't be more pleased with my experienc... See more

Company replied

Rated 5 out of 5 stars

This wig is simply gorgeous. The 4c edges fit the wig perfectly. Soft and manageable, hair does not matte or get tangled. I particularly love putting it in the ponytail. I got so many compliments from... See more


Company details

  1. Wig Shop

Written by the company

Hermosa Hair is an famous human hair brand from China that own factory support, Founded in Xuchang City,Henan Province.we offer factory price with great quality hair, can meet the diverse needs of customers, offer customized service. We focus on offer various human hair products: All textures of Hair Weaving, Closures, Frontals, and Wigs. Our products ship to USA, European, Africa and many other Areas, and our factory is keep updating to provide better and better products to make our brand more and more reliable.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 4% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(1,369)

521 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love love love the hair

I love love love the hair! Super comfortable and convenient. It’s very soft and it don’t tangle and it looks very natural, the lace is really hard to see as well i love it. It arrived quickly as well

15 May 2026
Unprompted review
Rated 5 out of 5 stars

Love this wig

Beautiful wig I truly love it the lace is perfect 😍 the order came in quickly quality of the hair is amazing I will be placing another order soon

18 May 2026
Unprompted review
Rated 5 out of 5 stars

Great hair and customer service

I ordered an Afro wig and when my package came it didn’t really suit my face, so I reached out to them for an exchange. The customer service was VERY helpful in my exchange process and ensured I was kept informed throughout the shipping process. I got my new curly 4C edge wig and I loveeee it! Awesome customer service! Awesome hair!

14 May 2026
Unprompted review
Rated 5 out of 5 stars

I saw the advertising on facebook and…

I saw the advertising on facebook and bought it just to get an idea of the product. Not only did I receive it very quickly, but the product also exceeded my expectations. Very good quality. It was my first order with Hermosahair , but it’s so far from my last. I highly recommend Hermosahair products.
Thank you

16 May 2026
Unprompted review
Rated 5 out of 5 stars

Best Hair I’ve Ever Gotten

The most comfortable hair I’ve ever worn! 🤍 I absolutely love the natural look and how much it looks like my real hair. The quality is amazing — no shedding at all, soft, lightweight, and easy to wear. I’ve gotten so many compliments already! I’ll definitely be ordering another one soon. Hermosa really did their thing with this one.

15 May 2026
Unprompted review
Rated 5 out of 5 stars

Hermosa hair has fast delivery

Hermosa hair has fast delivery. It came in 3 days. The hair is great quality and very minimal shredding. There is no smell and the hair is so soft. I love it so much I bought another one as soon as I tried it on

9 May 2026
Unprompted review
Rated 5 out of 5 stars

Wig and Bundles

I ordered a wig and bundles. Hair had no smelled and arrived quickly. Quality seems good and customer service was great. Would definitely order again

12 May 2026
Unprompted review
Rated 5 out of 5 stars

Love the hair

Ordered hair came very quickly. Received package yesterday. Hair is super soft and beautiful no shedding at all. Love it will definitely be ordering again. Quality of hair is what it says it is. Got alot of compliments

Latrice

12 May 2026
Unprompted review
Rated 5 out of 5 stars

10/10 definitely recommend 💯

The hair that I got installed was a 360 lace, pre cut, pre bleached, 24 inches, and 220% density, and it came exactly as advertised. The length was perfect as well as the pre cut lace which made it much easier to install. I def recommend this wig brand to future buyers.

12 May 2026
Unprompted review
Rated 5 out of 5 stars

Glueless Wig Human Hair Water Wave Wig

Let’s start off by saying, numero uno……THIS WIG IS FIRE! When I got it, straight out of the packaging, I didn’t have to do anything to it. The lace is PERFECT. the hair itself is PERFECT. I wore it the very next day to my business and I received SO many compliments. This wig is an 18”, 150% density. I wanted it to have the wet look and I used water and curling gel and it came out fabulous! Oh and the drawstring is an added plus! This is theeeeeeee best curly wig that I’ve purchased in a VERY long time. Shipping was fast. I’ll be ordering again very very soon.

11 May 2026
Unprompted review

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