Finally the shoes I ordered arrived after 1 month. They came in the wrong size (men's 10 instead of womens) & are of terrible quality. There is a 30 day return policy, but they want me to pay for the... See more
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Poor quality, and just 3 days before it proved to be too faulty to wear. After reading all the wonderful reviews on the Facebook selling post I was persuaded to invest. Firstly delivery took a mo... See more
The necklace looks cheap and shoddily made. Not even removed from the cellophane package before coming to this decision. Hate being fooled so am returning and hoping my payment will be refunded soon... See more
i placed an order with you on 4-27-2024. i called immediately because it showed gold & I wanted silver. You are very slow at answering emails & very bad at refunding according to your website. I di... See more
Total rubbish from China.
I foolishly ordered a ladies necklace from this company.
When it arrived (from China) not only was it a cheap metal, it was tiny! Wouldn’t fit a doll.
I emailed customer services with photographs and measurements to prove my case, but to no avail.
DO NOT BE CONNED,
Do not order from these scammers.
15 May 2024
Unprompted review
Angry
Angry! More than angry! Order not received after 22 days and no reply to my enquiry for over a week.
Eventually "Anne P" replied saying nothing more than "sit back and relax".
Dreadful - as in a previous review here.
3 June 2024
Unprompted review
This company is an absolute disgrace
I ordered a bracelet for my wife from the website in size 23cms for £40 as part of an anniversary gift. When the item finally arrived it was the wrong size (Less than 19cms) and as a result didn't fit. I attempted to email customer services and received no response, tried again after 36 hours and eventually received a response over a week later. To my absolute amazement, despite them sending me the wrong size in error, they advised I would need to send the wrong item back to them in the USA at my own cost, before they would inspect the item and then consider a refund! Luckily I paid through PayPal and have started a case with them. I would suggest that this company IS NOT based in the US and can absolutely confirm that their customer services team are not in the US, based upon the poor English in the email I received from Princess the customer service manager.
Dealing with this company has reinforced for me that purchasing anything from an Instagram advert is probably not a good idea.
Avoid this company at all costs, if zero stars were an option I would have scored them zero.
28 May 2024
Unprompted review
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