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The Herbal Vaporizer Store Reviews 

6
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TrustScore 4 out of 5

4.2

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Company details

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The Herbal Vaporizer Store is a UK specialist online-retailer of dry herb vaporizers - heat-not-burn devices designed to draw smooth, flavourful vapour from botanicals and aromatherapy blends. We stock a carefully curated range from the world's leading brands, including Storz & Bickel, Arizer, PAX, Tinymight, XMAX and Yocan, spanning pocket-friendly portables to premium desktop units. Whether it's your first vaporizer or an upgrade to a connoisseur-grade device, we help you find the right fit and get the best from it. Every order ships from genuine UK stock with fast delivery, full manufacturer warranties and friendly, knowledgeable aftercare - portable and desktop vaporizers, spare parts and accessories, all in one place

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4.2

Great

TrustScore 4 out of 5

6 reviews

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4.2

All reviews

(6)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

Really happy with my experience with…

Really happy with my experience with Herbal Vaporizer Store. I realised after placing my order that I hadn’t included my house number, so I contacted them by email and provided my details. They were really helpful and sorted it out for me without any problems.
My order was sent out quickly and I received my vaporizer the very next day! Excellent customer service and super-fast delivery. I’m really pleased with the service and would definitely recommend Herbal Vaporizer Store. 😊

26 September 2026
Unprompted review
The Herbal Vaporizer Store logo

Reply from The Herbal Vaporizer Store

Thank you for such a lovely review! No problem at all with the address, it happens more often than you'd think, and we're always happy to sort it before anything goes out. Great to hear your vaporizer arrived the very next day. Enjoy it, and thanks for recommending us 😊

Rated 5 out of 5 stars

Great experience

Great experience shopping here. Customer Service was excellent and they handled my return and new order very well and also dispatch was very quick.

25 September 2026
Unprompted review
The Herbal Vaporizer Store logo

Reply from The Herbal Vaporizer Store

Hi,

Thank you for taking the time to leave such a lovely review. We're really pleased to hear your happy with our customer service!

Rated 5 out of 5 stars

Great service

Simple to order and best price available. Very quick & efficient service from Jack after the courier messed up the first delivery attempt (still arrived the next day!)

22 September 2026
Unprompted review
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Reply from The Herbal Vaporizer Store

Hi Rob,

Thanks so much for taking the time to leave a review. Sorry the courier let us down on the first attempt, but really glad we got it sorted and your order arrived the next day. Great to hear you found the ordering simple and the price the best around.

Enjoy your new vaporizer, and if you ever need anything, just get in touch.

Jack
The Herbal Vaporizer Store

Rated 5 out of 5 stars

excellent customer service

excellent customer service, always super helpful with any questions i may have, rapid response times, wouldn’t shop anywhere else

1 September 2026
Unprompted review
The Herbal Vaporizer Store logo

Reply from The Herbal Vaporizer Store

Thank you so much for the kind words! It's great to hear the quick responses and help with your questions have made a difference. Having a loyal customer like you means a lot to us, and we're always here whenever you need anything.

Thanks again for your support.

Jack
The Herbal Vaporizer Store

Rated 5 out of 5 stars

Amazing customer service from Jack

Amazing customer service from Jack, really fast responses to my questions :)

31 August 2026
Unprompted review
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Reply from The Herbal Vaporizer Store

Thank you so much, really appreciate you taking the time to leave this! Always happy to help with any questions, so glad the quick replies were useful. Enjoy your order, and give me a shout anytime you need anything :)

Jack
The Herbal Vaporizer Store

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service and fast delivery - 5 stars

17 September 2026
Unprompted review
The Herbal Vaporizer Store logo

Reply from The Herbal Vaporizer Store

Thanks so much for the 5 stars! Really pleased your order arrived quickly and that we could look after you along the way. Enjoy your new kit, and we're here if you ever need anything.

Jack
The Herbal Vaporizer Store

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