Herbalshire Reviews 2

I believe this company is a scam.

I totally agree with the first review. Products are not labelled or listed well, I do not believe they contain any healing properties or if so insufficient amounts. Bad oils used that are not listed, I should have be been more careful.
Customer service was atrocious and shocking to say the least, still no word on my refunded item.

Poor quality products and shocking customer service

I have noticed that I am the first buyer to leave a review for this company. I won’t make assumptions but it is questionable.

I bought comfrey butter from this company after finishing the one I had from another reliable brand. After doing a search I decided to buy this company’s product. I use comfrey butter as a hand cream at night to help with my stiff finger joints and mild wear. The product that I was using was great which comfrey was mixed with olive oil. The comfrey from Herbalshire hand made products , is mixed with sunflower oil. It had no affect on my joint pain at all so I emailed the company asking for guidance. They didn’t reply first time and when I wrote after three weeks for the second time, I had an unexpected reply to say the least . Ray said : there was nothing wrong with their product and I couldn’t send it back because I had used it. Ray Taylor , the person who replied to me was very unprofessional, rudely firm and was offended by my concerns.

After I replied to him again explaining the difference I felt with their product and the one I was using previously, his reply was very rude and offensive. He also said this is how he deals with customers who repeatedly complain. His actual words were ” if you want, I can show you a sharper version (his email ) that shuts down accusations from serial complainers “ 😱. I still can’t believe his reply.

AVOID buying from this company