Herb Affair Reviews 621

Product ordering was smooth, I made an error by adding an extra item, I notified the company, and they immediately corrected my error. I will purchase from Herb Affair again.

really nice people to work with. I needed help figuring out what product would be best for my grandson to start mushroom growing. They recommended a good package with everything I needed and also helped me with a 10% off discount code.

I had clicked on quick purchase screen in error and asked for that purchase to be canceled and refunded and it was. It was quick

I had questions, they had answers! I had needs, they met them! I’m a first time customer but certainly not a last time customer!!

So much better than other so called cap machines. After using it a few times I love it even more. Less mess by far and I get to be more consistent with my supplements. Great product well priced.

I reached out about a coupon I forgot to add after I placed my order and they added it, no problem. Great customer service!

I do not particularly like to leave comments but I was so impressed that I have to do it. By mistake I ordered a double amount and I could not find a telephone number to call. So, I emailed hoping for the best. To my pleasant surprise, the reply came fast, the order was corrected and credited. After that all steps were perfectly and timely communicated. An amazing experience. Thank you!

Quick reply and fix to my order, which I had mistakenly entered.

Amazing, Great and Fast Customer service!

Thanks for changing my old shipping address to my new one with no hassles. Ordering was easy and the videos were very informative on how the capsule filler works. Mahalos from Hawaii.

I wish I had read all of the reviews before ordering. They fail to provide a tracking number and when you ask for one, you’ll get an automated message saying the order is “unfulfilled”. I then asked to cancel my order and was told they could not cancel it. Since so many folk are having the same trouble, I will be contacting the Ohio attorney generals office to file a complaint .

I purchased a few products twice and both times I received my order right away. Today I made a mistake and purchased a digital book twice and they answered me right away and refunded my mistake without any problem. So thankful.
I will be purchasing more items in the future.

Great customer service, cant wait to try the product!

They were very prompt with delivery no delays and arrived sooner than I expected. I was delighted with the merchandise I received. The capping machines are prcision made and makes a former very labor intensive job very manageable.

This Saturday morning I emailed Herb Affair right after ordering that I had forgotten to apply my discount code. Less than 10 minutes later I received an email that Herb Affair had fixed the problem and I'd receive a refund for the difference. Good evidence that Herb Affair aims to serve its customers! Thanks Herb Affair! - Brian

Still waiting on order two weeks later... Had to reach out about delay as the only communications I received were more offers to buy stuff... That might or might not ship. Not impressed. Would not recommend. Follow up has been lackluster at best.

My interactions with Herb Affair customer support could not have been better. They got my order shipped within hours, and promptly supported me to get a refund for a discount code I forgot to enter.

I can not wait to get my capsule filler, and feel great about continuing to purchase items from them! I spoke to a friend who works at a hydroponic store who uses his capsule machine from Herb Affair regularly, and he said it is the absolute best, after searching and trying many options.

I placed an order with Herb Affair and it arrived so quickly. Impressive! The organic herbs are fresh and the price is very fair for what you get. When there was a slight issue with the packaging, Kristine was quick to reply to my concern and handled my concerns very professionally. I'm so pleased to have found this company while browsing online and look forward to doing business with Herb Affair in the future!