Henryka Jewellery logo
Visit website

Henryka Jewellery  Reviews 

522
•
TrustScore 5 out of 5

4.8

Jewelry Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 76 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning jewellery designs, noting that the pieces match their online descriptions and photographs perfectly and make wonderful gifts for loved ones. People also highlight the exceptionally fast delivery service, explaining that orders always arrive securely packaged and well ahead of the expected schedule. However, some people mentioned occasional issues with product details or durability, such as receiving uncomfortably thin chains, items being difficult to tell apart, or experiencing occasional breakage. Despite these minor drawbacks, consumers remain highly satisfied with the helpful customer support, overall service quality, and beautiful purchased items.

What people talk about most

Product

Customers consistently note positive experiences with the product, frequently praising the high quality and... See more

Quality

Clients share positive opinions on quality, consistently highlighting the well-made designs and stunning... See more

Delivery service

Consumers express immense satisfaction with the delivery service, frequently highlighting that items arrive... See more

Order

People report positive experiences with order, frequently expressing delight over prompt delivery times and... See more

Service

Customers had positive experiences with service, frequently praising the excellent support and thorough... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I wrote a review a week ago saying that I loved gteh bracelet but not the packaging so much, I received a quick email from Hollie who offered to send me an alternative box which came today. Little thi... See more

Rated 5 out of 5 stars

Ordered a matching necklace and earrings for a birthday present. They came in individual boxes with cardboard sleeves to protect them. The order was dispatched quickly and arrived in plenty time for t... See more

Rated 5 out of 5 stars

Found the beautiful puffin earrings on google. Delivered extremely quickly. Love them. Getting the necklace next followed by the large greyhound and matching earrings. They were packed securely and no... See more

Rated 5 out of 5 stars

Lovely jewellery, exactly as described. I'd seen Henryka jewellery in shops/outlets and was impressed by the quality and unique designs. That gave me the confidence to order from their website and I... See more

Company details

  1. Jewelry Store

Written by the company

Henryka is proud to be different. Our beautifully distinctive jewellery captures the essence of the natural world with unique designs and hand-chosen gemstones. Over the last decade, Henryka has grown from a humble boutique in Hereford, England, to a renowned British high-street jewellery brand with a presence across the UK and Ireland. In 2006, Anna Emmett decided to channel her lifelong passion for Baltic amber and her love of nature into jewellery that could be worn and loved by all. This is where the Henryka story began. Today, Henryka has a dedicated team of in-house jewellery designers who help to bring Anna’s ideas, inspirations and unique aesthetic to life.

Contact info

4.8

Excellent

TrustScore 5 out of 5

522 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(522)

48 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

The item arrived quickly

The item arrived quickly. Beautifully made and designed.
Wide choice of designs and ideas. Love the quirky ones which I've received as a gift which inspired me to come back.

12 November 2025
Rated 5 out of 5 stars

Beautiful

Beautiful and high quality jewellery. I have few bracelets and earrings and I just love it. I will definitely come back for some more

11 November 2025
Rated 5 out of 5 stars

Great customer service

I wrote a review a week ago saying that I loved gteh bracelet but not the packaging so much, I received a quick email from Hollie who offered to send me an alternative box which came today. Little things make the world of difference when gifting, it looks fab, Great response and care. Thanks Henryka, I am sure my sister will love her gift.

14 November 2025
Unprompted review
Rated 5 out of 5 stars

Great quality

Great quality, nice website. I have purchased a few items over the years and friends that I have bought items for have become customers too.

3 November 2025
Rated 5 out of 5 stars

Incredible customer-service and kind team!

The team at Henryka went ABOVE AND BEYOND! I had ordered a necklace from a different jeweller that got lost in the mail and I was able to order a beautiful replacement from Henryka and they even allowed me to collect it last minute!! I really appreciate the effort and care the team put in to ensure that the necklace and packaging was all ready in time - with only one hour notice! I will definitely be making more orders in the future as my girlfriend loved the beautiful necklace and I really appreciated the consideration and kindness of the team at Henryka, Thank you again!!

27 October 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look