Great communication Fast & free delivery I bought one harness for my oldest dog and so so happy with how well it adjusts to fit neck & body, I ordered another one for my puppy. Really please with t... See more
Company replied
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Review summary
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Reviews shaping this summary
Can't say enough about the aftercare service I've received. After purchasing a lead earlier this year, through a third party who did not help at all I decided to contact H&B myself. There was no h... See more
Company replied
Fantastic service by Hem and Boo Forgot dogs toy for his holidays Ordered a new one which arrived the next day. Company always so accomodating Exc quality goods
Company replied
Was pleased to find the dog harness I was searching for was still available Ordered 31/5/26 & received 3/6/26 From measuring for size to ordering was easy and product arrived within the specifie... See more
Company replied
Company details
- Pet Store
- also in
- Wholesaler
Written by the company
🐾 Hem and Boo, Where Pet Passion Meets Quality and Value At Hem and Boo, we understand that pets are family. As a trusted UK based wholesaler and online retailer, we offer a wide selection of high quality accessories and toys for cats and dogs. Whether you're a pet store owner or enthusiastic pet parent. We source durable, safe, and stylish products designed to withstand the playful nature of pets. From interactive toys to cosy beds and Dog, our range caters to every pet's needs. Enjoy great value without compromising on quality, perfect for both bulk purchases and individual needs. Our team is dedicated to providing responsive and friendly customer support, ensuring a seamless shopping experience.
Contact info
Unit 1-3, Carr lane business park, Hoylake, CH47 4AZ, Wirral, United Kingdom
- Admin@hemandboo.co.uk
- hemandboo.co.uk
4.9
Excellent
84 reviews
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Very good quality harness.
Very easy ordering, fast delivery very good quality harness very well made, this is the second one we've bought because the first one is still in great condition just wanted a change, love the colourful chevron collar as well our Border Terrier Ted will look great.
4 August 2025
Reply from Hemandboo
Thank you for the fantastic review! It means a lot to know our harnesses are holding up so well and that you love the colorful chevron collar. We’re sure Ted looks amazing in it! We appreciate your support and can’t wait to help with any future pet accessory needs.
The Hem and boo team
5 Stars 🌟
5 Stars 🌟
Great products, easy to use website and great customer experience 🐾❤️
4 August 2025
Reply from Hemandboo
Thank you so much for the 5 stars! We’re delighted to hear you had a great experience with our products and website. Your kind words mean the world to us and your furry friend!
The Hem and boo team
Reply from Hemandboo
Thank you so much! We’re so happy to hear your dog liked the items, that’s what matters most to us! 🐶
The Hem and boo team
Excellent service
Ordered a dog harness which didn't fit my dog. Called Hem & Boo, and they sent a replacement within a few days.
4 August 2025
Reply from Hemandboo
Thanks for your kind words! We’re happy we could get the right harness to you quickly. If you ever need anything else, just let us know, we’re here to help!
The Hem and boo team
Beautiful campervan lead and collar for…
Beautiful campervan lead and collar for our little Shi tzu pip. We had them before in red which lasted several years but lost the lead so ordered the blue ones this time. They arrived on time, are excellent quality, very colourful and look so cute.
14 July 2025
Reply from Hemandboo
Thank you so much for your lovely review! We're thrilled to hear that She is enjoying the new blue campervan lead and collar! It's wonderful to know your previous set lasted so well, and we're glad the new ones arrived on time and met your expectations for quality and colour. Thank you for choosing Hem and Boo again
Great products...
Excellent service and great quality products. Will definitely use again.
14 July 2025
Reply from Hemandboo
Thank you so much for your kind words! We're thrilled to hear you were happy with the service and the quality of your country check collar. Your support means a lot to us, and we look forward to welcoming you back again soon! 🐾
The Hem and Boo Team
Reply from Hemandboo
Thank you so much for your lovely review! 🐶 We're so glad to hear your happy pup is enjoying the new collar and lead. Great quality for a great companion, that's what we love to hear! 🐾💖
Reply from Hemandboo
Hi Simon,
Thank you for your lovely review! We're so glad to hear you're pleased with our products, speedy delivery, and service. Your support means the world to us, thank you for choosing Hem and Boo!
Best regards,
The Hem and Boo Team 🐾
Quality Having already had a dog collar from…
Having already had a dog collar from Hemandboo and that was good quality and prompt delivery, I ordered a dog harness from them, and that is equally as good quality and prompt delivery.l would definitely order from them again, really pleased with both products and the service.
30 June 2025
Reply from Hemandboo
Hi Jill,
Thank you so much for your kind words and for being a returning customer! We're thrilled to hear you're happy with both the collar and the harness and that our prompt delivery and quality continue to meet your expectations. Your support means a lot to our small team here at Hem and Boo. We look forward to helping you and your pup again in the future!
Best wishes,
The Hem and Boo Team 🐾
Reply from Hemandboo
Thank you for the great review! We're really pleased you like the campervan collar, it's one of our favourites too. Glad to hear it arrived quickly and met your expectations 🐾
The Hem & Boo Team
I had a slight problem and they…
I had a slight problem and they resolved it quickly
Thank you
23 June 2025
Reply from Hemandboo
Thank you for your review! We're really glad we could get things sorted quickly for you. If you ever need anything else, we're always here to help 🐾
The Hem & Boo Team
Tug toy. Speedy delivery and such…
Speedy delivery and such beautiful,sturdy and resilient tug toys. Really bright and colourful.
19 June 2025
Reply from Hemandboo
Thank you so much for your lovely review! We're delighted to hear the tug toy arrived quickly it's something we always aim for and It's great to know our toys are hitting the mark , we always aim to offer something that brings joy to playtime.
Hope to see you again soon,
Hem & Boo Team
Thanks Hem and Boo: New puppy bed now she’s 3
When we purchased our beautiful puppy, she came from the breeder with a ‘Hem and Boo’ bed. She has loved it ever since but loves to pull the stuffing out in one particular place. (This has taken 3 years). So, it was time to find a new one. Hem and Boo took my order, easy to place, and the new bed arrived the next day. It needed time to spring to life as the packaging was so good. I had to place her existing bed on it, to transfer a bit of her/our smell but it is just the same as her original puppy bed. Lovely and soft and she loves to curl up in it, now it has the smell of her old one on it.
I was despairing and so totally do not understand why I didn’t look at the label on it to get one sooner. Thanks Hem and Boo.
11 June 2025
Reply from Hemandboo
Thank you so much for your lovely message! We’re absolutely delighted to hear your girl has been so fond of her Hem and Boo bed since she was a puppy and that it’s lasted her three whole years of love and snuggles.
We’re so glad the replacement arrived quickly and that she’s settling into it so well. What a great idea to transfer a bit of her familiar scent to help her adjust. It means a lot to us to know our products bring comfort to your furry family member.
Thank you again for your kind words and for choosing Hem and Boo we wish your pup many more cozy naps ahead! 🐾💤
Warm regards,
The Hem and Boo Team
Very quick delivery
Very quick delivery, received call to confirm part if order. Will definitely order again
12 June 2025
Reply from Hemandboo
Hi Donna,
Thank you so much for your kind review! We're glad to hear your order arrived quickly and that our team could confirm everything with you. We truly appreciate your support and look forward to serving you again soon (I'm sure we will considering what you said about your great dane!)
Warm regards,
Hem & Boo
Reply from Hemandboo
Thank you for your feedback! We're so glad you found the website easy to use, liked our product range. We work hard to make the shopping experience smooth from start to finish, so it’s great to hear everything went well.
Thanks again for choosing Hem & Boo, we hope to see you again soon!
Best wishes,
The Hem & Boo Team
Customer Service above and beyond
There was a problem with my order, nothing major or significant but I needed a bit of customer support.
The help I got was way beyond anything experienced with other online retailers.
Cannot be faulted in any way.
The harness I bought is just right for my dog and I have no hesitation in recommending Hem & Boo for the right product at the right price.
9 June 2025
Reply from Hemandboo
Thank you so much for your kind words! We're really pleased to hear that our customer service team was able to support you and that you had such a positive experience with us. It’s always our goal to help customers as much as possible so knowing we stood out compared to other retailers means a lot. We're also thrilled that the harness is a great fit for your dog. Thanks again for your recommendation. We truly appreciate it!
Warm regards,
The Hem & Boo Team
Very swift delivery
Very swift delivery, excellent quality bed. Only problem I ordered medium for my springer spaniel which is a bit snug as she likes to stretch out.
5 June 2025
Reply from Hemandboo
Hi Jerry,
Thank you so much for your lovely review! We're thrilled to hear your delivery was swift and that you're happy with the quality of the bed. We really appreciate you taking the time to share your experience and for choosing Hem and Boo.
Best regards,
The Hem and Boo Team
A big thank you to Hem & Boo for…
A big thank you to Hem & Boo for providing such a reliable and friendly service, helping me last week with a query regarding purchasing their products online.
They have a fantastic product selection, covering everything from leads, collars, toys and essential accessories. All of which is high-quality and durable. I would highly recommend!
29 May 2025
Unprompted review
Great service quickly answered…
Great service quickly answered questions good returns offered quality items.
15 May 2025
Reply from Hemandboo
Hi Annie,
We’re so pleased you had a great experience with Hem&Boo, and we hope to see you again soon!
Kind regards,
The Hem&Boo Team
Collar and toy
Good quality products which arrived quickly. I've owned a lot of their products and they are very long lasting. Thank you
21 May 2025
Reply from Hemandboo
Hi Sarah,
Thanks for the fantastic feedback! We’re proud to have amazing customers like you as part of the Hem&Boo community.
All the best,
The Hem&Boo Team
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