Our consultant made an error in our flight bookings. She added the wrong flight date to the system when booking our final flight leg (Singapore to Brisbane). We observed this when reviewing the emaile... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We booked a trip to Africa with Kate from Hello World Surrey Hills for travel in June 2025. From start to finish everything was made easy for us and our trip was fantastic. We joined an Intrepid tour... See more
Booked a scandanavian tour with hello world Melton who they used Ben tours. Paid cash. Ben tours went under and I had to repay all accommodation and transfers. They will not refund me any extra cost t... See more
Do not do business with this group. They don't only rip off travellers but businesses also. How they got a contract with the Australian Government is beyond me. Federal Public Service staff booked out... See more
Company details
About helloworld.com.au
Information provided by various external sources
No Online Booking Fees – So you can go further with every booking
Hotel Price Promise – Sleep easy knowing that you are getting the best hotel rates
24/7 Customer Support – We’re here for you all day, every day
Trustworthy, Safe and Secure – Your details are always safe in our hands
Contact info
80 Pacific Highway, 2060, North Sydney
- customersupport@helloworld.com.au
- helloworld.com.au
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Best Travel Agency
Helloworld is far the best agency in Australia, I am a customer since they had a former name Best Flights, and they continue servicing at top levels.

Reply from helloworld.com.au
Happy girl :)
Hello world was very easy to use! Great prices and when I called to ask a "silly" question the girl I spoke to was nothing but helpful and didn't make me feel like an idiot

Reply from helloworld.com.au
Excellent!!!
Easy to navigate site,,clear flight info, sufficient time for booking no expire page issues, no extra cost. Best price! Very happy.

Reply from helloworld.com.au
worst booking website
Wrong name on the ticket!! What are you doing? When I check my name, I found it was wrong, I changed it. But still wrong! Service number always busy!!!! Never book from you again

Reply from helloworld.com.au

Reply from helloworld.com.au
Excellent
I was hesitant booking online with a Company I didn't know but this was a great experience- the staff are helpful & it was an easy smooth transaction, prices were substantially cheaper, I would absolutely book through hellowword again 😊

Reply from helloworld.com.au
Easy booking, but
Easy to book, and quite a few options to choose from, but no nice and concise print version of the e-ticket - expect to use at least a double-sided sheet even just for a simple return flight. Would be good to have visa advice pop-up with the destination.

Reply from helloworld.com.au
I'm loving you guys 😀
You are easy to deal with,straight forward no hidden costs, I'm so happy with my price including luggage thankyou thankyou!!God bless yous all,will let family an friends know about your site,cheers Merry Christmas 👍😀🎄

Reply from helloworld.com.au
excellent service
I found your service to be extra good I would recommend your company to my family and friends. your prices were good as well.

Reply from helloworld.com.au
Great service and reliable
Really find the brand lives up to its reputation. No web issues when booking, good price and quick response time.

Reply from helloworld.com.au
airline booking
we thank you for your prompt service.
regards sr Elda

Reply from helloworld.com.au
Booking a Flight.....made easy!
Simple to locate and book a flight, all major costs included! Received an E-ticket very soon after payment. No problems checking-in and boarding the flight! Thank you Hello World!

Reply from helloworld.com.au
Quick,easy, no hidden cost
Booking went well! And they kept me informed about flight changes and all!
Good service

Reply from helloworld.com.au
Where's the baggage information?
I couldn't find see any information about whay baggage my ticket allowed, not before or after i bought it.
I got a confirmation call around 7pm from Helloworld which is ok but they also couldn't tell me about baggage with my ticket. He may have been in a different department but just display the information... i had to nearly yell to get his attention to stop him from just hanging up before i could ask him. But i guess i have a ticket for an ok price so that is good

Reply from helloworld.com.au
Double Booked!
The booking seemed to go really smoothly, but when I checked in for the first flight I was informed that both flights had been double booked, and unfortunately - on checking my bank statement - I found that I had also been double charged!
Can you please arrange a credit for the second charge? Ticket no. 2979764430207
Thanks

Reply from helloworld.com.au
Best flight options for the best affordable price
I tried several flight search engines, but most provided with a one fixed fare at a fixed departure time; whereas, Helloworld provided options to filter times of departure and arrivals which gave me more options that suited my personal needs. Other engines do not provide this option and so when I looked at what I wanted, Helloworld had the answers for me. So I went ahead and booked it. I had previously booked with Helloworld. Staff were happy tp assist with enquiries.

Reply from helloworld.com.au
Ease and great price!
Helloworld was so easy to navigate and search for what you want with great competitive pricing NOT from budget BUT full service airlines! Great stuff! Glad I stumbled upon this service!

Reply from helloworld.com.au
Easy peasy
Very simple, clearly designed booking page and quick processing made my experience pretty much hassle free which is usually not my normal online scenario

Reply from helloworld.com.au
A pleasant helpful experience
I found the staff at Hello World to be extremely helpful, & they were able to get me the best possible price for the flight & car hire I required. Nothing was too much trouble & I would certainly do business with them again for any travel or holiday that I need to do.

Reply from helloworld.com.au
Worth a look for good prices
I found the best price here for accommodation in singapore. The booking process and follow up confirmation was all fine. However I always go to booking.com for full information about accommodation as their website is excellent in this regard.

Reply from helloworld.com.au
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






