Prima Seguros Reviews 

7,009
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I ordered a new car insurance to start in 6 weeks with them, the process was surprisingly quick and simple compared to other insurers in the past. Let's hope they are equally good if I ever need assis... See more

Rated 2 out of 5 stars

An operator called me and, despite asking her to call me a few minutes later (since I was taking another call at work) she told me that she might not be able to do it. It seems that human contact is... See more

Rated 5 out of 5 stars

you just have to read the other reviews. First time, I don't even look at the renewal pricing because it's a no brainer. Finally an insurance that is doing what they promised.

Rated 5 out of 5 stars

USING EL RESTREADOR WAS PARAMOUNT TO MY RESEARCH!! I HAD TO CALL THE RASTREADOR THREE TIMES TO ASK FOR HELP WITH THINGS THAT WERE NOT TOTALLY CLEAR TO ME. I SPOKE TO THREE DIFFERENT LADIES AND THEY... See more

Company details

  1. Auto Insurance Agency
  2. Insurance Agency

Written by the company

En Prima, tenemos como objetivo que los seguros de coche sean más fáciles y accesibles. Con presencia en España, Italia y el Reino Unido, hemos logrado ganarnos la confianza de más de 5 millones de asegurados en toda Europa, quienes disfrutan de pólizas claras, económicas y sin complicaciones. Desde nuestra llegada a España, hemos trabajado para ofrecer seguros de coche que se adapten a las necesidades de nuestros clientes. Gracias a nuestras alianzas con aseguradoras de renombre proporcionamos una amplia variedad de opciones para que puedas encontrar la cobertura que mejor se ajuste a ti. Nos enfocamos en ofrecer un servicio cercano y eficiente. Sabemos lo importante que es contar con un seguro confiable, por eso nuestro equipo de atención al cliente, situado en España, está a tu disposición para ayudarte. Únete a los millones de conductores que ya confían en Prima y disfruta de un seguro de coche transparente y sin complicaciones. Para más información, visita helloprima.es


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(7,009)

3,677 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

THANKS GOD FOR THE "RASTREADOR" AND FOR THE HELPFUL ATTITUDE OF THE LADIES WHO ANSWEARED THE TELEPHONE!!

USING EL RESTREADOR WAS PARAMOUNT TO MY RESEARCH!!
I HAD TO CALL THE RASTREADOR THREE TIMES TO ASK FOR HELP WITH THINGS THAT WERE NOT TOTALLY CLEAR TO ME. I SPOKE TO THREE DIFFERENT LADIES AND THEY ALL WERE EQUALLY HELPFUL, POLITE AND KNOWLEGABLE. TODAY I UNDERSTOOD HOW SOME INSURANCES OPERATE AND HOW EASY IT IS FOR A CUSTOMER TO, NAIVELY, GIVE WRONG INFORMATION NOT KNOWING THE IMPLICATION THAT THAT CAN HAVE ON THE PRICE OF THE INSURANCE, AND OTHER IMPORTANT ISSUES.

24 October 2025
Unprompted review
Rated 2 out of 5 stars

human contact is lost

An operator called me and, despite asking her to call me a few minutes later (since I was taking another call at work) she told me that she might not be able to do it. It seems that human contact is lost and we leave everything at the expense of an email (with the risk of fraud that exists today).

18 September 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look