Not too bad of a game selection, lots of promos. Payout isn't the fastest, but it's not the slowest however, I'm really not a fan of their customer service. Overall, I still play this all the time
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
I’m excited to want to play the games. Takes along time to gather gold coins and have written for the sweepstakes coins. The wait time is long but I am patient. I’m looking forward to playing in the f... See more
So far it has been good! I have been purchasing SC, collecting dailies and started writing letters this week so I am hoping there is not a long turn around time like there is for other online casinos!... See more
I haven’t had any problems with Hello Millions. I’ve always gotten my purchases right away and I’m happy with them. The only thing I have trouble with is my IPhone on certain games it leaves the serve... See more
4.3
Excellent
4K reviews
Replied to 98% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Love hellomillions
Love hellomillions! Great games, great pay, fast and easy redemptions!
24 February 2026
This app will take your money and you get nothing in return
Im really not liking this app I spent 80 bucks on 2 days and didn't win anything not even enough to redeem. Then I tryed talking to a live agent then when it rasa my turn they only said that since there having a high volume of people to talk to then there just gonna end my chat
24 February 2026
Reply from Hellomillions
Dear Earnest,
I’m truly sorry for the frustration caused by the long wait times and the disconnected chat; we are working hard to improve our support capacity. While our games use a Random Number Generator to ensure fair and unpredictable results, I completely understand how disappointing a losing streak can be.
We would like to look into this further for you. Please reach out to us again via our Live Chat or by emailing support@hellomillions.com, and our team will be happy to assist you personally.
Less than 2¢ a day
Less than 2¢ a day if you log in every day for a week!! It’s pretty funny that, instead of completely eliminating SC from their daily log in, Hello Milions will generously give out a dime on day 7. I’d recommended checking underneath vending machines for loose change as a faster way to accumulate dimes.
21 March 2026
Unprompted review
Reply from Hellomillions
Dear Normica,
I am sorry to hear that the daily login rewards have felt disappointing, especially considering the time you've invested in maintaining a streak. We understand that seeing the reward value reset can be frustrating, particularly for a loyal player.
Our daily login system is an automated process where a single missed "Claim" action triggers an automatic reset of the bonus value. We truly value your feedback regarding these reward amounts and encourage you to reach out to us at support@hellomillions.com or through our Live Chat so we can assist you personally.
Hellomillions is awesome
Hellomillions is awesome! I only wish they had "Hacksaw" games.
23 March 2026
Unprompted review
Did not give me any SC
Did not give me any SC with my purchase. Gia from Customer Service told me id be able to play games and purchase SC if I left my restricted state, they accepted payment but they did not give me the SC. She lied to me. Customer service has had terrible response times since and has given me conflicting information about why they accepted my money. Ill be doing a charge back but disappointed that they have gotten so bad recently.
21 March 2026
Unprompted review
Reply from Hellomillions
Hello John,
I’m truly sorry to hear about your experience and understand how frustrating this must be. Please rest assured that your case has been escalated to the team in charge for a thorough review of the SC not received.
We will carefully investigate what happened and provide you with an update as soon as possible. To do do please provide us with your HelloMillions.com account ID.
Thank you for your patience and understanding.
Every day I look forward to collecting…
Every day I look forward to collecting my free coins and playing the games
24 February 2026
Best online games ever.
25 February 2026
Stay away scam!!!
Honestly, I would give this zero stars if I could choose. Just recently got on the platform. And honestly probably will never recommend it to anybody. This is so sad you put money on it. I got up to $65 and of course I can’t redeem until 75 and that’s what they want you to do and they want you to keep putting money on it and I keep losing. After $65 everything has been dead spinning no winds and of course now I’m at zero dollars so that of course they want me to put more money in it to think that I’m gonna win my first spin. I’m probably gonna win but not $75. This is how they get you don’t play this game. DONT PLAY!!!
21 March 2026
Unprompted review
Reply from Hellomillions
Hello Bradi,
I completely understand how frustrating this experience must feel, especially after getting close to a redemption threshold and then seeing your balance go down. I truly appreciate you taking the time to share this with us at HelloMillions.com .
I’m really sorry to hear that your recent experience did not meet your expectations. We understand how important it is to feel that your play is enjoyable and fair, and we regret that this was not the case for you.
Regarding your concern, please note that our games operate using certified random systems, meaning that each spin is independent and outcomes cannot be predicted or influenced. This can sometimes result in periods where results may not feel favorable, even after reaching higher balances.
We also want to clarify that redemption requirements are part of the platform’s structure, and players are always free to choose how they wish to continue their gameplay experience.
That said, your feedback is very important to us. We’ve shared your comments with the appropriate team so they can continue reviewing and improving the overall player experience.
We truly appreciate you giving our platform a try, and we’re sorry again that your experience led to this frustration. If there’s anything specific you’d like us to review further, please don’t hesitate to reach out — I’ll be more than glad to help.
Thank you for your honesty and understanding.
I have spent thousands with this…
I have spent thousands with this company and my return has been 0.. there games suck, because I can play the same game on lonestar and hit so much. Hello millions are scamming
8 March 2026
Unprompted review
Reply from Hellomillions
Hello Toni,
I truly understand how frustrating this experience must have been, especially after spending a significant amount of Gold Coins and not seeing the gameplay outcomes you were expecting. I really appreciate you taking the time to share your concerns with us.
Please keep in mind that all of our games are designed for sweepstakes entertainment purposes, and results are determined randomly. This means that outcomes can vary between sessions and even across different platforms, which may explain the difference in your experience.
That said, your feedback is extremely valuable, and I’ve made sure to share your concerns with the appropriate team so they can review the overall experience.
We sincerely appreciate you giving HelloMillions.com a try, and we understand how important it is to feel that your experience is fair and enjoyable.
Best regards,
Reply from Hellomillions
Hi Michael,
I completely understand how frustrating it must be to experience issues when trying to proceed with your redemption, and I truly appreciate you reaching out so we can clarify this for you.
Please note that players located in California may experience restrictions related to redemptions, as certain features of HelloMillions.com are limited based on state regulations.
Additionally, please be advised that we no longer offer promotional contests in California or promotional contests in connection with a purchase in Tennessee, which may directly impact your ability to proceed with a redemption depending on your current location.
Verified account RESTRICTED for first-time $5k withdrawal (TID 3305636)
I am a high-volume player being treated with absolute bad faith by HelloMillions (B-Two Operations Limited). I attempted to redeem 5,123.04 SC—my first significant withdrawal.
Per their request, I provided physical card verification for cards. My dashboard explicitly shows these cards as "VERIFIED." However, the exact moment the verification was completed, HelloMillions manually RESTRICTED my account, effectively locking my funds and preventing the withdrawal.
I spent over an hour in live chat with an agent (Kevin) who refused to provide a reason for the restriction, refused to escalate the matter to a supervisor, and repeatedly used "Privacy and Security" scripts to stall.
This is a textbook "unjustifiable delay" in violation of MGA Player Protection Regulations (Directive 2 of 2018). It is predatory behavior to accept thousands in deposits only to lock the front door when a player wins.
I have filed a formal dispute with the Malta Gaming Authority (MGA) and will be updating this review daily until TID 3305636 is resolved and my funds are released. High rollers: Beware. They love your money, but they hate your winnings.
Update: HelloMillions replied to this review claiming they "already sent a response." Just to be clear to anyone reading this: their "response" was simply another generic email stating my case (TID 3315679) was "escalated" to an investigations team. They have provided absolutely zero answers, no timeline, and no actual resolution. They are still withholding my legitimate redemption of 5,123.04 SC without cause. Posting a reply here to look good publicly while continuing to stall in private is a terrible way to do business. Process the payout.
18 March 2026
Unprompted review
Reply from Hellomillions
Hi Jacob,
First, I truly understand how frustrating this situation must feel, especially given the time you’ve invested and your attempt to proceed with your redemption. I appreciate you bringing this to our attention and sharing your experience at HelloMillions.com.
After carefully reviewing your case, I can confirm that a response has already been sent to you, and additional documentation has been requested in order to proceed with the review of your account and redemption.
At this moment, the review is pending your submission. Once the requested documents are provided, our team will be able to continue with the verification process. Please note that the estimated timeframe for document review is up to 48 hours after submission.
If you have not yet seen our previous message, we kindly ask you to check your inbox, including your spam or junk folder, to ensure you don’t miss any important instructions.
To upload your documents, please follow these steps:
Go to the Document Upload Section > My Account Page on our website.
If you have already submitted the requested information, please rest assured that it is currently under review and our team will update you as soon as possible.
Thank you for your patience and cooperation while we work to resolve this matter for you.
So I'm in the middle of trying to get a…
So I'm in the middle of trying to get a redemption from these guys and at first everything went fine when I did my redemption and then 8 hours later they told me my redemption was declined by the service provider or something I don't stand it at all and when I tried to talk to the live chat I guess that's nothing but AI so it was like pulling teeth. I ended up spending $200 of my redemption but I'm praying that they will pay out the next time I try and I'm not going to try until tomorrow cuz Lord knows all I need to do is trigger something. I never would have thought this casino would have screwed around like this!
19 March 2026
Unprompted review
Reply from Hellomillions
Hi Brittiny,
I completely understand how frustrating and confusing this situation must feel, especially after your redemption was initially progressing and then declined. I truly appreciate you sharing what happened at HelloMillions.com.
When a redemption is declined by the service provider, it is usually related to bank-side or payment method validation checks, rather than an issue with your account directly. This can happen for a few reasons such as mismatched details, bank restrictions, or temporary processing limitations.
Since you mentioned you were able to continue playing afterward, I understand your concern about trying again — that’s completely valid.
Before submitting a new redemption, I recommend:
Double-checking that your bank details are entered correctly
Ensuring your account is fully verified (if requested)
Trying again after some time (as you mentioned, waiting until tomorrow is a good approach)
If the issue happens again, please reach out to us and we can:
Review the exact reason for the decline
Guide you on the best next step
Escalate the case if needed
We’re here to help make sure your redemption goes through smoothly, and I truly appreciate your patience while navigating this.
The best and such fast verification and…
The best and such fast verification and pay out
17 March 2026
Unprompted review
Best bonuses and vip program and games
24 February 2026
Hellomillions.com Good Times ...Solid Deals
Yeah, hello millions is a cool site. I like the pinup art gals that they use as they're promotional spokespeople"
I enjoy in the beginning where they give you really good deals on sweepstakes packages that come with the gold coins you msome of them are 200% extra in the beginning and then it sort of falls off you know and not that they're doing a bad job at it. It's just that if I would've never gotten them, I would've never noticed that they were gone do you know what I mean?
so I have kind of a weird feeling about them like but it didn't seem like I was getting any lesser gameplay because of the discounted packages. .It's just like"" you start to expect it and then it's like a letdown when the deals stop.
but they have a great selection of slots!
There's probably six or seven different iterations of hello millions online the same software company or the sam. They're not bad. They're probably top 20 for me.. It is their daily bonuses that are really stellar like I logged on today three dollar bonus tomorrow three dollar bonus end of the week seven dollar bonus Hellomillions is pretty cool that way. Cha-Ching.
Try em out,
-JeanP
9 March 2026
sucks
Everything was good. The first few weeks I loved it. Recommended it to friends never got anything for recommending friends. Never got no money, followed all those steps spun the jackpot wheel and won never got the money for it.. You can't ever get ahold of nobody because they never call you back or answer your phone calls. And you can put a $100 in a game and takes the whole thing. Whether you play 20 cents or not, it don't even hit or give you a chance to win.
16 March 2026
Unprompted review
Reply from Hellomillions
Hi Timmy,
First of all, I truly appreciate you taking the time to share your experience with us. I understand how frustrating it can feel when things don’t go as expected, especially after you initially enjoyed the platform and even recommended it to your friends.
Regarding the concerns you mentioned, our platform operates as sweepstakes entertainment, and the outcomes of all games are determined by a random system. Because of this, results can vary from session to session and there is no guaranteed outcome when playing.
If you believe that a specific reward, feature, or FREE Sweepstakes Coins from a wheel spin was not properly credited, please feel free to reply with any screenshots or the approximate date and time of the event, and we will be happy to review the activity on your account.
We also appreciate your feedback about the experience and communication. Your comments are valuable and help us improve the service we provide to our players.
Thank you again for sharing your thoughts with us. If there is anything specific you would like us to review, please let us know and we will gladly assist you.
Update on my latest post… they paid
Update on my latest post… they paid
6 February 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.