Hello Island Reviews 

642
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 66 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional planning, noting that every single detail of their vacation is handled with utmost professionalism and care. People emphasize how wonderful it is to embark on a journey where all transport, flights, and daily schedules are perfectly organized without any issues. Some people were satisfied with the stunning accommodation choices and perfectly timed airport transfers that made every destination feel like home. Travelers also highlight the extremely helpful digital travel guides, useful local recommendations, and consistent communication that provided complete peace of mind throughout their entire trip.

What people talk about most

Holidays

People report positive experiences with holidays, expressing deep satisfaction and describing their trips as... See more

Service

Reviewers mention positive feedback about service, expressing deep appreciation and satisfaction with the... See more

Staff

Customers had positive experiences with staff, highlighting exceptional professionalism and constant... See more

User experience

Reviewers highlight positive aspects of user experience, noting that everything runs smoothly and without a... See more

Location

Consumers find the location of their accommodations to be exceptional, offering great convenience and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Dear Remmert, A heartfelt thank you to you and the entire Hello Island team for an absolutely amazing holiday experience. From the very beginning, the planning and attention to detail we... See more

Rated 5 out of 5 stars

We fell in love with this beautiful country!! Its truly a tropical paradise. Amazing food, beautiful beaches, beautiful country side and lekker beer :) We enjoyed staying in Kata, for families its not... See more

Rated 5 out of 5 stars

Best Remmert from Hello Island, I just wanted to take a moment to thank you for the beautiful memories you helped us create. Your arrangements were truly outstanding, and everything came together pe... See more

Company replied

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Hello Island – Thailand Trip Review This was our very first trip to Thailand, and it was worth every single cent! From start to finish, Remmert from Hello Island made the entire e... See more

Company replied



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5.0

Excellent

TrustScore 5 out of 5

642 reviews

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5.0

All reviews

(642)

64 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service once again as only…

Excellent service once again as only Remmert Malan can do.
from start of our vacation till returning back home, all was on point and this include air travel, shuttle service and accommodation in Thailand. We usely travel around in Thailand and again, Remmert made sure all is in place. To add, he is always 24 hours available, should you need him for any assistance.

Best of the best and highly recommended at all times.

18 May 2025
Unprompted review
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Reply from Hello Island

Hi James, thank you for your amazing feedback. We're so glad to hear that your Thailand holiday was another smooth and enjoyable experience with Hello Island. From flights to shuttles to accommodation, we're so happy everything was on point throughout your trip. Thank you for your continued trust and for recommending us so highly—we can’t wait to help with your next Thailand adventure.

Rated 5 out of 5 stars

Thailand was everything I could’ve…

Thailand was everything I could’ve wished for—and more. Our long-overdue honeymoon with Hello Island turned out to be one of the most special trips we’ve ever taken.

I’ve been fortunate to visit incredible places—Mauritius, the Comoros, parts of the Mediterranean—but this one stood out in all the right ways. The hotels were fantastic: spotless, stylish, and in all the right locations. And the food—especially the breakfast buffets—was just superb. Everything was so well thought out, from the warm welcomes to the little details that made each stay feel personal.

What really made the experience smoother was the travel booklet. It wasn’t just a schedule—it came with a curated list of places to visit, things to do, and great restaurant recommendations. I honestly loved that. It helped us enjoy our days without the usual overwhelm from endless Google and YouTube searching.

Hello Island got the balance just right—handling the logistics with care while giving us space to relax, explore, and enjoy. It was seamless, beautiful, and full of moments I’ll always treasure.

30 April 2025
Unprompted review
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Reply from Hello Island

Hi Amanda, thank you so much for your review. We're truly honoured to have played a part in making your long-overdue honeymoon such a meaningful and unforgettable Thailand holiday. And we love that the Digital Travel Booklet helped ease the planning pressure—letting you focus on soaking up each moment without the usual online search stress.
Thank you again for booking with Hello Island.

Rated 5 out of 5 stars

Flawless from start to finish

Flawless from start to finish. Our Thailand holiday with Hello Island was truly unforgettable—a belated honeymoon we’ll always treasure. From the moment we booked, everything ran like clockwork. We received a beautifully crafted travel booklet—every ticket, time, and plan laid out day by day. No stress, no confusion—just pure relaxation.

The itinerary struck a spot-on balance between laid-back island time and the buzz of the city. As a photographer, I came home with an incredible set of images—every location offered something unique. What really stood out was the way Hello Island handled all the bookings—flights, hotels, transfers—while still giving us the privacy and freedom to shape our own daily plans between travel days and island hops. Their suggestions in the booklet were smart, practical, and made exploring even easier.

Stunning hotels, smooth transfers, and a team that responded quickly and thoughtfully made the whole experience seamless. Easily the best value-for-money holiday we’ve ever had—and we’ll book with them again in a heartbeat.

30 April 2025
Unprompted review
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Reply from Hello Island

Hi Danie, thank you so much for your review. We're honoured to have been part of your belated honeymoon and thrilled to hear that your Thailand holiday with Hello Island was everything you hoped for and more.
We're especially happy that the itinerary gave you the freedom to explore while still feeling guided and supported.
Thank you again for your kind words and booking through Hello Island.

Rated 5 out of 5 stars

Punctual in Paradise

Our holiday in Thailand was a stress free experience and great value for money. We never ever waited for transport people to pick us up and take us to hotels etc. The booklet that the company send on was spot on with place that we can visit and things to see. It was very easy to get from one Island to another, and the hotels suggested was a wonderful experience

16 April 2025
Unprompted review
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Reply from Hello Island

Hi Ria, thank you for your wonderful feedback. We're so glad your Thailand holiday with Hello Island was a stress-free experience and great value for money. It was a pleasure planning your trip, and we’d love to assist you again for your next Thailand adventure.

Rated 5 out of 5 stars

Hello Island is Tops

Our previous 4 trips to Thailand we booked ourselves - this trip we decide to make use of "Hello Island" - we will never travel to Thailand again without making use of Remmert and his team - from the first correspondence with our booking to getting of the plane in Joburg after our holiday everything went smooth as can be - and the best of all it was cheaper than booking ourselves... Thanx Remmert & Team for a great Island Vacation - will make use of you again in 2026 - "Keep Up the Good Work"

16 April 2025
Unprompted review
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Reply from Hello Island

Hi Cedric, thank you so much for your great review. We're honoured that after booking your first four Thailand holidays yourself, you chose to give Hello Island a try—and even happier to hear it was your smoothest and most affordable trip yet. From start to finish, we’re glad everything ran seamlessly and that our team could make your island getaway truly special. We can’t wait to help you plan your 2026 adventure—thank you for your trust and support.

Rated 5 out of 5 stars

Amazing itinerary and great package…

Amazing itinerary and great package prices Hello Island is highly recommended. We had an amaxing Honeymoon thanks to Hello Island

15 April 2025
Unprompted review
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Reply from Hello Island

Hi Maria, thank you for the review. We're so happy to hear that you had an amazing honeymoon and that Hello Island could be part of such a special trip. It’s great to know the itinerary and package pricing worked perfectly for you. We truly appreciate the recommendation and we look forward to planning the next Thailand holiday for you.

Rated 5 out of 5 stars

Trust Hello Island to make your…

Trust Hello Island to make your Thailand dream come true.
Without a doubt I can recommend them for all your accommodation, transfer and flight needs.
Included were valuable tips to local restaurants and hidden beaches which turned out to be absolute gems.

10 April 2025
Unprompted review
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Reply from Hello Island

Hi Bart, thank you for your wonderful review. We're so glad Hello Island could help make your Thailand dream holiday come true. It’s great to hear that everything—from accommodation and transfers to flights—was handled smoothly, and that our local tips led you to some hidden gems. Your recommendation means a lot to us, and we can’t wait to help you plan your next unforgettable Thailand holiday.

Rated 5 out of 5 stars

Very thorough and professional

Very thorough and professional
Always responded immediately to any queries
Accommodation was fantastic
Transport and shuttle services were on time and reliable

29 March 2025
Unprompted review
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Reply from Hello Island

Hi Lynne, thank you for your great feedback. We're so happy to hear that your Thailand holiday with Hello Island was smooth and enjoyable. It's great to know our team was responsive, professional, and that you were happy with the fantastic accommodation and reliable transport. We truly appreciate your support and hope to assist you again on your next Thailand holiday.

Rated 5 out of 5 stars

I highly recommend Remmert Malan and…

I highly recommend Remmert Malan and his team for a wonderful and well organize a trip Excellent Service from the day of the quation until the end Best of the best

10 March 2025
Unprompted review
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Reply from Hello Island

Hi Johan, thank you for your amazing review. We're so happy to hear that you had a wonderful and well organised Thailand holiday with Hello Island. Your recommendation means a lot to us—thank you for trusting us with your holiday planning.

Rated 5 out of 5 stars

Remmert Malan are the best out of the…best

Remmert Malan are the best out of the best He walked the extra myle for his customers 100 persent trusted

10 March 2025
Unprompted review
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Reply from Hello Island

Hi Christa, thank you so much for your kind words. We’re so happy to hear that our team made such a strong impression and went the extra mile to ensure your Thailand holiday with Hello Island was a success. Your trust and support mean a lot to us, and we’re so happy you had a fantastic experience.

Rated 5 out of 5 stars

It was hassle-free

It was hassle-free, Everything was pre-booked by Hello Island and we just had to enjoy our fantastic planned holiday. All bookings run like clockwork and on time...
Definitely recommend Hello Island for a well planned holiday.

15 April 2025
Unprompted review
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Reply from Hello Island

Hi Christina, thank you for your great feedback. We’re so glad to hear your Thailand holiday with Hello Island was hassle-free and perfectly planned. Your recommendation means a lot—thank you for choosing Hello Island, and we’d love to help with your next Thailand adventure.

Rated 5 out of 5 stars

Simply the Best!!

Hello Islands is our go to travel agent for Thailand. Our 2nd holiday with them was customized to where we wanted to go and everything just runs smoothly with them. Competitive and professional, they simply are the best for you holiday to Thailand!!

15 April 2025
Unprompted review
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Reply from Hello Island

Hi Sean, thank you for the wonderful review. We're so happy to be your go-to travel agent for Thailand holidays. It’s great to hear that your second trip with Hello Island was perfectly customized and ran smoothly from start to finish. We really appreciate your kind words about our professionalism and competitive service—thank you for trusting us again, and we can’t wait to plan your next Thailand holiday.

Rated 5 out of 5 stars

We have used them 4 times to book our…

We have used them 4 times to book our holiday to Thailand. All 4 times the service was excellent. They helped us with our seat bookings and if I need help with anything, Remmert Malan is just a phone call away. I will recommend them to everyone

11 December 2024
Unprompted review
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Reply from Hello Island

Hi Elna, thank you so much for your continued support and kind words. It means so much to us that you’ve trusted Hello Island for your Thailand holidays not once, but four times. We’re so glad to hear that each trip was met with excellent service and that our team was always just a call away when you needed anything. Your recommendation means a lot, and we look forward to helping you plan many more unforgettable Thailand holiday.

Rated 5 out of 5 stars

Hassle free Thailand vacation

I highly recommend Hello Islands for your next hassle free Thailand trip. Excellent service from the team. They are responsive and share lots of useful tips and recommendations from places of interest to visit, beaches, services and restaurants. Tranfers on time everytime. If you want value for money, book your next trip with Hello Islands.

21 May 2025
Unprompted review
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Reply from Hello Island

Hi Beverley, thank you so much for your fantastic review. We're so happy to hear that your Thailand trip with Hello Islands was smooth, enjoyable, and full of great experiences. We really appreciate your recommendation and can’t wait to help plan your next holiday to Thailand.

Rated 5 out of 5 stars

A personal touch tailored to our needs…

A personal touch tailored to our needs and budget made our trip to Thailand absolutely wonderful. Everything was well organized with no trouble or issues. It was a seamless and stress-free holiday where we could truly enjoy and relax, thanks to Hello Island’s fantastic job. Guys, it's a must—try them out and experience it for yourself!

6 May 2025
Unprompted review
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Reply from Hello Island

Hi Liesl, thank you for your lovely review. We're so happy to hear that your Thailand holiday with Hello Island was seamless, stress-free, and tailored perfectly to your needs and budget. We truly appreciate your kind words and recommendation.

Rated 5 out of 5 stars

A Dream Trip to Thailand

A Dream Trip to Thailand – All Thanks to Hello Island!

We travelled to Phuket this January and booked our entire trip through Hello Island – and what an absolute dream it was! From the moment we started planning, everything was handled with such care and precision that all we had to do was relax and enjoy paradise.

Hello Island took all the stress out of planning. Flights? Sorted. Hotels? Handpicked gems. Transfers? Flawless. They even managed all the little things we didn’t think of – like providing a detailed itinerary that included where to eat, what to do, what to avoid, and even the exact times for our transfers. It was like having a personal travel concierge with us every step of the way.

One standout moment: We had an early transfer from Krabi to Phuket, and sure enough, our driver was waiting for us at exactly 7am. No delays, no stress – just smooth travel so we could make the most of our day. That level of attention to detail really impressed us.

Every resort Hello Island booked for us was amazing – clean, luxurious, and perfectly located. And if we had any preferences or wanted to tweak something, they adapted with zero fuss. Their team was friendly, efficient, and genuinely cared about making our holiday unforgettable.

We’ve fallen in love with Thailand, and we can’t wait to go back. One thing’s for sure: we will 100% be using Hello Island again. They're affordable, reliable, and truly the best in the business. If you want a hassle-free, magical experience in Thailand, look no further. Highly, highly recommended!

5 January 2025
Unprompted review
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Reply from Hello Island

Hi Ciska, Wow—thank you so much for this incredible review. We're so happy to hear that your dream trip to Thailand was everything you hoped for and more. It means the a lot to us that Hello Island could take the stress out of planning and allow you to simply relax and enjoy the beauty of Thailand.
Your kind words about our team’s friendliness, flexibility, and attention to detail truly mean a lot. We’re happy to hear that you’ve fallen in love with Thailand and can’t wait to assist you with your next holiday.
Thank you again for choosing Hello Island.

Rated 5 out of 5 stars

Booking with HELLO ISLAND has not only…

Booking with HELLO ISLAND has not only made my experience enjoyable, not having to worry about any travelling payments while travelling was the reason we booked with them, they sorted out everything for us and made our experience memorable.

23 December 2024
Unprompted review
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Reply from Hello Island

Hi Ashley, thank you for your wonderful review. We’re so glad to hear that booking your Thailand holiday with HELLO ISLAND made your experience smooth and enjoyable. We’re so happy we could help make your trip truly memorable and hope to assist you again on your next Thailand holiday.

Rated 5 out of 5 stars

We had such a fantastic experience with Hallo Island

We had such a fantastic experience with Hallo Island during our trip to Phuket in December 2024. From the moment we made contact, their team was responsive, friendly and genuinely helpful. They took all the stress out of planning, helping us with both our travel arrangements and accommodation and everything ran so smoothly.

Our accommodation was exactly what we were hoping for: well-located, clean and perfect for relaxing after exploring the island. Hallo Island’s local tips and recommendations also made a huge difference, we got to experience places and activities we might’ve missed otherwise.

Highly recommend them if you're planning a trip to Thailand, especially if you want peace of mind and a more personal touch. Thanks again to the Hallo Island team for making our holiday so special!

25 December 2024
Unprompted review
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Reply from Hello Island

Hi Lodewikus, thank you so much for your amazing review. We're so happy to hear that your Thailand holiday with Hallo Island was such a fantastic experience. Thank you for recommending Hallo Island—we look forward to helping you plan your next Thailand adventure.

Rated 5 out of 5 stars

We used Hello Island to book our…

We used Hello Island to book our Thailand trip last year, and everything was perfect. From the initial planning to the final details, the team at Hello Island made everything easy and stress-free. They recommended some amazing resorts, and the transfers were smooth. We never had to worry about anything, just show up and enjoy! Their attention to detail and professionalism made this trip unforgettable. Highly recommend them for anyone looking for a hassle-free vacation!

16 December 2024
Unprompted review
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Reply from Hello Island

Hi Nicole, thank you so much for your wonderful feedback. We're so happy to hear that your Thailand trip with Hello Island was such a smooth, stress-free, and unforgettable experience. Thank you for recommending Hello Island—we look forward to assisting you in planning your next hassle-free holiday.

Rated 5 out of 5 stars

Amazing

The holiday to Thailand was absolutely amazing! Remmert made the trip so easy . His digital itinerary was a great help! The hotels we stayed in were perfect and well located. Highly recommend!

4 December 2024
Unprompted review
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Reply from Hello Island

Hi David, thank you for the wonderful review. We're so happy to hear that your Thailand holiday was absolutely amazing. It's great to know that the Digital Travel Booklet helped make the trip smooth and easy, and that you loved the well-located hotels. Your recommendation means a lot—thank you for choosing Hello Island.

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