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Rated 5 out of 5 stars

I was totally, totally happy with Hello Groceries. We are still eating our way through the box like three hungry caterpillars and will order another as soon as the last stalks and leaves have been cle... See more

Company replied

Rated 4 out of 5 stars

I have enjoyed my groceries, maybe wish to have more vegetables than fruit, safe time to go out, I wish they will delivery at time, there was some delay with out knowing, so I need go time and buy s... See more

Company replied

Rated 4 out of 5 stars

Vegetables and fruit were of good quality, fresh, and varied. However, the contents of the box were not really sufficient for a family of four, i.e. two bananas, two satusmas, two oranges. We may orde... See more

Company replied

Rated 4 out of 5 stars

The box of fruit and veggies were fresh and delicious, only problem was that there was too much for us to get through in a short space of time. I would have preferred to have left out a few of the veg... See more

Company replied

Company details

  1. Fruit and Vegetable Store

Information provided by various external sources

Hello Groceries delivers fresh fruit and vegetables to people all over London.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

60 reviews

5-star
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1-star

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Rated 3 out of 5 stars

Feedback on delivery

The box was fabulous with loads of interesting and fresh produce which I would be happy to order again.
There were issues with the delivery time which was considerably outside the fairly lengthy period proposed of between 9am and 3pm. An indication of the actual delivery time would be hugely helpful- to avoid waiting in all day and in my case having to cancel other plans. This is not a criticism of the delivery driver who undoubtably was working incredibly hard - the issue is communication and/or management of expectation. That said when I emailed to ask about the late delivery there was a swift response which was appreciated.

19 June 2020
Unprompted review
Rated 5 out of 5 stars

I would definitely recommend Hello…

I would definitely recommend Hello Groceries
I get the large fruit & veg box fortnightly. The variety is excellent and the quality and freshness is outstanding. The delivery service is great too, they’re always polite, friendly and smiling. I’m never going back to the supermarket after using Hello Groceries 😊

12 June 2020
Unprompted review
Rated 5 out of 5 stars

Ordered from these guys and the fruit…

Ordered from these guys and the fruit and veg was really good quality. I also got the Organic Oat Milk, which is from a British company, and it was delicious. Great to be supporting British businesses right now. This has to be one of the best grocery delivery services in London.

5 June 2020
Unprompted review
Rated 4 out of 5 stars

Another superb box of fruit and veg

Another superb box of fruit and veg. Couple of dodgy tomatoes but the HG team sorted straight away with a discount off the next order

1 June 2020
Unprompted review
Hello Groceries logo

Reply from Hello Groceries

Hi Alex, great to hear that you enjoyed the groceries we dropped off to you. Glad we could fix up the issue and looking forward to delivering to you again! Take care!

Rated 4 out of 5 stars

Lovely fresh fruit and veg

Also ordered meat which was really good quality plus essentials. The delivery was longer than usual but that can't be helped in these times.

18 May 2020
Unprompted review
Hello Groceries logo

Reply from Hello Groceries

Hi Maria, glad you enjoyed the groceries we delivered to you! The meat packs are a crowd favourite! Looking forward to delivering to you again soon.

Rated 5 out of 5 stars

A very good selection of seasonal fruit…

A very good selection of seasonal fruit and veg. Prompt,friendly Covid-aware delivery.
At these times, a Godsend.

17 May 2020
Unprompted review
Hello Groceries logo

Reply from Hello Groceries

Hi Helen, great to hear you enjoyed the service. Looking forward to delivering to you again soon! Take care and stay safe!
Andrew

Rated 3 out of 5 stars

The fruit and veg is very fresh and…

The fruit and veg is very fresh and lovely, and a lovely selection. But I think the cost is tad expensive for what I got. Thats the only reason I put 3 stars.
The meat pack is lovely.

16 May 2020
Unprompted review
Hello Groceries logo

Reply from Hello Groceries

Hi Carol. Glad you enjoyed the fruit and veg delivery. The cost of course includes produce selection, sorting, packing and contactless delivery, and we've been told by a lot of customers that it's really good value, especially considering the quality is usually a lot better than supermarket produce. We hope to deliver to you again soon. Take care and stay safe!
Andrew

Rated 5 out of 5 stars

Excellent service.

13 May 2020
Unprompted review
Hello Groceries logo

Reply from Hello Groceries

Hi Pratap,

Thanks for your review. Great to hear you enjoyed the service, looking forward to delivering to you again soon!

Take care and stay safe,
Andrew

Rated 5 out of 5 stars

Recommend getting the large box

Recommend getting the large box, veggies and fruit are really fresh and taste so much better than the ones I get at Waitrose. All veggies have lasted super long which is great!

13 May 2020
Unprompted review
Hello Groceries logo

Reply from Hello Groceries

Great to hear, thanks for the feedback Alexa! Take care and stay safe!

Andrew

Rated 5 out of 5 stars

Have had 4 different deliveries with…

Have had 4 different deliveries with Hello groceries including mixing up between the medium and large boxes with added oat milk and am always very impressed! The variety, quantity and customer service is always much better than anything I would find in the supermarket. have recommended to many people

13 May 2020
Unprompted review
Hello Groceries logo

Reply from Hello Groceries

Hi A Silva,

Thanks so much for your review. Glad to hear you're enjoying it. Always nice delivering to you.

Take care and stay safe
Andrew

Rated 3 out of 5 stars

There are better options

The produce in the box wasn’t very tasty in general. The grapes came crushed and moldy and I had to throw them straight away. There are better grocery delivery options for London I’m afraid.

10 May 2020
Unprompted review
Hello Groceries logo

Reply from Hello Groceries

Hi Tigerlily. We're saddened to hear that you didn't have a positive experience. Apologies for the grapes which may have been damaged in transit. Please get in touch with us at info@hellogroceries.co.uk and we can look at ways to improve your experience. Take care and stay safe, Andrew

Rated 5 out of 5 stars

Wonderful

Wonderful, quick service. The box was full of delicious goodies.

9 May 2020
Unprompted review
Hello Groceries logo

Reply from Hello Groceries

Hi Florence, thanks for your review. Glad you enjoyed the service. Looking forward to delivering to you again soon!

Rated 4 out of 5 stars

Lovely vegetables and fgreatbstuff

Lovely vegetables and f
ruit all in excellent condition. My only criticism is that I didn’t receive an email to confirm delivery day and time, but luckily was at no,e when it arrives

8 May 2020
Unprompted review
Hello Groceries logo

Reply from Hello Groceries

Hi Jenifer. Thanks for your feedback. Every now and then, our delivery emails can get stuck in spam folders. Glad you enjoyed the fruit and vegetables!

Rated 5 out of 5 stars

Great stuff

Great stuff. So useful. Jx

7 May 2020
Unprompted review
Hello Groceries logo

Reply from Hello Groceries

Hi John, glad to hear you enjoyed the produce and the service! Hope to deliver to you again soon! Take care and stay safe - Andrew

Rated 4 out of 5 stars

I have enjoyed my groceries

I have enjoyed my groceries, maybe wish to have more vegetables than fruit, safe time to go out, I wish they will delivery at time, there was some delay with out knowing, so I need go time and buy some veggie for dinner
Otherwise I'm happy.

6 May 2020
Unprompted review
Hello Groceries logo

Reply from Hello Groceries

Hi Bogumila, thank you for your review, I'm glad you enjoyed the grocery delivery. We send an email to customers the day before delivery to let them know when to expect it. Always check your emails so that you can be sure of when it will arrive. Hope to deliver to you again soon!

Rated 5 out of 5 stars

The range of products is excellent and…

The range of products is excellent and the delivery is problem-free! Just want I needed.

5 May 2020
Unprompted review
Hello Groceries logo

Reply from Hello Groceries

Thanks for your kind feedback Tim. Great to hear that you're enjoying the service. Looking forward to delivering to you again soon!

Take care and stay safe!

Rated 5 out of 5 stars

Delicious, healthy and wonderful!

My last delivery of Hello Groceries was the best yet! My family are eating so healthily thanks to you. Also the ability to have oat milk delivered is an added bonus!

2 May 2020
Unprompted review
Hello Groceries logo

Reply from Hello Groceries

Great to hear Alice! Glad you liked the oat milk as well. We'll keep an eye out for your next order! :)

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