I was taking a chance of an offer I received. Never thinking I would get approved. Ms. Karen Forrest (the branch on 18th street) went above and beyond to help me. The process was easier than I thought... See more
Company replied
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I was taking a chance of an offer I received. Never thinking I would get approved. Ms. Karen Forrest (the branch on 18th street) went above and beyond to help me. The process was easier than I thought... See more
Company replied
I had a very positive interaction with Karen Forrest who guided me through the process of obtaining a loan. She showed such professionalism, while still being very personable and customer driven. Ther... See more
Company replied
The Branch Manager: Karen Forrest was an exceptional and professional Manager to work with, she cares about people and have such a welcoming presence within her. I will recommend anyone who is in need... See more
Company replied
Great!!!!!
Company replied
Written by the company
We help hardworking people get the money they need.
Heights Finance has over 100 conveniently-located branches across the Midwest, specializing in small, direct-to-consumer loans, typically between $500 and $10,000.
We treat everyone with respect.
Each location is staffed with friendly, knowledgeable loan specialists who pride themselves on helping customers get the money they need, and treating each and every person with the respect they deserve.
We’re leading the way.
Our dedication and focus on providing great customer service is why we are fast becoming one of America’s leading small loan consumer finance companies.
To learn more about us, visit HeightsFinance.com.
West 18th Street 1607, 60608, Chicago, Illinois, United States
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I had a very positive interaction with Karen Forrest who guided me through the process of obtaining a loan. She showed such professionalism, while still being very personable and customer driven. There were no hidden agendas. I appreciate the care that was given to me in my financial time of need. Thank you Heights Finance!

Reply from Heights Finance Corporation - Chicago 1057
The Branch Manager: Karen Forrest was an exceptional and professional Manager to work with, she cares about people and have such a welcoming presence within her. I will recommend anyone who is in need of a personal loan to seek out Karen Forrest she has patience and listens, a beautiful personality.

Reply from Heights Finance Corporation - Chicago 1057
I was taking a chance of an offer I received. Never thinking I would get approved. Ms. Karen Forrest (the branch on 18th street) went above and beyond to help me. The process was easier than I thought. She was very professional, knowledgeable and friendly. She was very thorough and made sure I understood everything before signing. The office was in a good location, street parking, and very clean. If you are looking for a debt consolidation, refinance, personal loan, auto loan Heights Finance should be your first stop. Ask for Ms. Karen Forrest.

Reply from Heights Finance Corporation - Chicago 1057
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