Heatingoil.co.uk Reviews 2,028

Ordered oil on 6th April - due for delivery by 22nd April. Phoned for progres update on 22nd and told delivery should have been on 18th but driver had an unspecified issue. Told they would phone back... See more

I'm usually a huge fan of Heating.oil.uk as they seem to almost always beat their competitors on price. Sadly, on this occasion as delivery was later than I expected, and as I was going away, I attem... See more

I would give a half if there was such a thing, but 4 stars is all I can do. The process is excellent but lorry drivers from the oil companies despatched do seem to have an issue with our driveway and... See more

Easily the cheapest quote I found, and ordering was simply. It would be good, though, to know which day the oil is out for delivery (the estimate had been for delivery on Wednesday, but the tanker tu... See more

Brilliant ! Great Price!!! At the time we ordered they were significantly cheaper than the other six companies quoted, between £30 and £80 cheaper for 700l. Taking the 2 week delivery option it act... See more

Have been ordering from Heatingoil.co.uk for some years. We have found their prices consistently better than other suppliers - even a well known one that supposedly finds the cheapest of all the local... See more

Quite okay company to order kerozine from. They stretch their time though until the very last day of the timeframe though. They are basically using Certas Energy for the heating oil and acting as... See more

Best price delivery was really quick, actually two weeks earlier than expected. Follow up good and received invoice in post. Only problem was wasn’t notified about the delivery would have been good to... See more

Never had a problem and can't understand some of the poor reviews. Always the cheapest. Drivers courteous and friendly. I am relaxed about the delivery after the first delivery drivers aware of the ta... See more

I have used 'Heatingoil.co.uk' for the last 2 or 3 years now. Other than the odd time, they tend to be cheaper than other online companies even when those companies offer vouchers. We are not talk... See more

Easy to order Super Fast delivery - next day although was not expecting it until the following week Well presented delivery driver, clean, tidy and knowledgeable Not all my order would fit in our... See more

When I need heating oil I always compared prices and this company was always best value so now I don't bother to compare any more. Sometimes the tank can't quite take the 1000 litres ordered and the c... See more

I ordered from Heatingoil.co.uk quite a few times in the past. They normally deliver 1 day before their delivery deadline. If you don`t leave your order the last minute before you run out of oil, it... See more

I ordered some heating oil on the 11th April, i contacted your sales support who did not reply to my email, and there was no number to call you. I had asked to be notified when the delivery's going... See more

Ordered oil in a small tanker, apparently a large tanker turned up and refused to deliver, despite requesting a small tanker as per previous orders when they have been before to our address. They can... See more

Nothing made my experience great. All we're talking about is a simple delivery of heating oil - paid for up front. But the delivery was fuss-free - and that's all anyone can expect. So that's fine.... See more

Update- contacted below with all details- and yet again still no response!! (Very quick to ‘seem to address the issue but not actually doing anything about resolving the situation!) VERY DISAPPOINTED... See more

My order was due on or before 26th sept. Nothing was heard until Friday afternoon to say there was a delay in delivery. We were supposed to get a call before delivery. Nothing. Truck arrived unexpe... See more

First time using this service. Price competitive. Despite giving e mail and phone number as requested No contact was forthcoming on the delivery date. The one date I requested for no delivery the... See more

Obviously time will tell as to how and when I get my oil, but the price was £70 cheaper than Certas. Which is pretty daft as, if you read the small print in the confirmation note, Heatingoil UK is act... See more

It is very easy to order heating oil from the website. Navigation is straightforward and gives choices of delivery dates. The oil was delivered earlier than expected which is great. Would definitel... See more

Easy to order. The only issue is that the information you provide is for the driver and when you ask to be notified of your delivery in advance, it does not happen. Thankfully I was home to unlock... See more

I buy my oil always from heatingoil.co.uk as I get a better price and no hidden charges. Delivery is always stated but majority of times I’ve had it earlier than stated which is good. I shall continue... See more

Favourable price and the oil arrived just two days after putting the order in. Driver contacted me ahead of time so I could unlock gate and he was helpful and friendly.

My tank is now totally full , I’d slightly over estimated its volume but the small amount they couldn’t fit in has been credited to my account, so that’s excellent service . Thank you

Fantastic. I can't recommend you guys highly enough. I placed my order and literally the next day you delivered. The driver was really nice and patient and helpful as I couldn't find my tank key. 10/1... See more

Excellent price, online quote and ordering for a simple transaction. Delivery was quick and delivery man was pleasent and helpful. Will definately use again.

Was good but didn’t call to let me no when it arrived just let my next door neighbour deal whit it as they had delivery aswell

My go-to supplier of domestic heating oil. Very competitively priced and delivered normally within a few days of placing my order. I have no intention of changing my supplier, keep up the good work.!

Excellent delivery, before time too. The only thing that didn't happen was a phone call to say it was going to be delivered as I had to unlock the back gate. I was in. Great service

Good service and I didn't even realise that they had actually delivered the oil. Although it seems they are one of the many that Certas Energy have purchased.

Simple straightforward service, always a relief to see the tanker turn up as so many times we get put off to the next day.

Poor communication. Oil arrived on the last day quoted but no confirmation was given the day before so that I could unlock the garage. Multiple emails were sent with no response. It was the first time... See more

Delivery made well within the two week window. Driver very pleasant and did a professional job of the delivery and checked all was OK.

Delivery was made a week before it was expected. Could have been an access problem but, as it turned out, early delivery was ok.

The delivery itself was fine. A friendly and efficient driver. But there was no information in advance about when the delivery would happen. After confirmation of the order there was no further contac... See more

Easy to order, delivered within time frame but had to chase for refund which finally was credited to my card after the lady in their accounts assuring me I had paid by bank transfer! Did not inspire c... See more

On this occassion i used them mainly because of the price as its the first timei used them, but i will noe definitely use again.

Driver who would not deliver to our tank which is in perfect condition, and had to ring 3 times and threaten legal action to get my money back, which took 2 weeks. They contracted out to certas energy... See more

This is the second time we have used Heatingoil.co.uk & the second time we have been messed about they say your oil will be delivered by a certain date but late first time 3 days late this time but we... See more

Paid for the heating oil at time of purchase online and then Certas decided to credit the amount back to me for reasons unknown. They then bombarded me with requests and notices (email & phone calls)... See more

I get marketing emails. I have used this company and would be happy to continue doing so but when I ask for a quote, I am told they do not deliver to my area! So, understandably, I am frustrated and... See more

No notification of delivery so first attempt unsuccessful. Today, delivery guy opened gates and my dogs escaped despite me giving instructions when ordering to check that the dogs are secure. Again no... See more

Hideously bad. Oil delivered to wrong address, I then ran out after 3 weeks of chasing. Emergency plumber needed to fix when a more reputable company delivered and then took a further 2 weeks for my r... See more

Best price I could find and delivered very quickly by a very capable efficient driver what more could anyone want?

Hi - you've been delivering my oil for the past 10 years. I have just tried to order with HomeFuels Direct and they tell me that they do not have any baby tankers in my area, so are unable t... See more

Order not showing up in account, have tried to contact them using the provided contact us form and that has failed 5 times! Just constantly says ERROR when trying to submit. I give up and probably... See more

Having ordered oil, I was in no rush so opted for standard delivery. Order states on or before the 25th sept. Due to having received no correspondence I phoned them on the 22nd to confirm deliv... See more

Excellent service, you order online and it's in your tank and few days to a week later it's in your tank. You don't even need to be in the driver sorts every thing for you. Could not recommend hig... See more

Driver would not deliver as he said I had a leak on the tank. He was wrong. I emailed photos to prove no leak. The customer service person didn’t forward the photos to the correct person. Many phone c... See more