HearingNow Reviews 

582
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 97 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and caring staff for providing exceptional support, patient guidance, and thorough answers to all questions during consultations. People are especially pleased with the efficient service, smooth appointment process, and the impressive financial savings achieved on high-quality hearing devices. However, some customers also noted minor product trade-offs or initial adjustments, mentioning that certain advanced models might lack specific features or require trial changes to find the ideal solution. Despite these small hurdles, consumers remain highly satisfied with the overall care and truly successful hearing outcomes provided.

What people talk about most

Service

Users describe positive interactions with service, highlighting efficient appointments, thorough hearing... See more

Staff

Customers consistently note positive experiences with staff, highlighting an exceptionally professional,... See more

Product

Customers expressed great satisfaction with the high-quality product, highlighting exceptional sound... See more

Price

Reviewers mention positive feedback about price, highlighting that costs are significantly lower than high... See more

Customer service

People report positive experiences with customer service, highlighting great communication and professional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Visited to get a hearing test and then have my own aids reprogrammed accordingly. Karoosh Nejad is very efficient and clearly knows what he is doing. My hearing aids are now so much better, greatly im... See more

Company replied

Rated 5 out of 5 stars

Hard to find a reprogramming service. I wasn't sure about sending my hearing aids to be reprogrammed but Koorosh answered all my questions swiftly and very helpfully. I posted them on the Tuesday and... See more

Company replied

Rated 5 out of 5 stars

After almost 5 years of searching for hearing aids I can actually wear, and after going through several audiologists (who were only interested in flogging merchandise), I decided to give it one more g... See more

Company replied

Rated 5 out of 5 stars

One of the most kindest caring person ive I have ever had the pleasure of meeting. Very professional answering all questions without trying to force any thing on you can't rate this man and this compa... See more

Company replied


Company details

  1. Audiologist

Written by the company

Premium hearing aids and personalised hearing care.


Contact info

4.9

Excellent

TrustScore 5 out of 5

582 reviews

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1-star

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4.9

All reviews

(582)

98 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It’s the second time that I have…

It’s the second time that I have visited Koorosh Nejad at Hearing Now and my experience was very positive. My new hearing aids were fitted just perfectly and sound wonderful.

2 March 2026
Unprompted review
HearingNow logo

Reply from HearingNow

Thank you so much for your lovely feedback. Nejad

Rated 5 out of 5 stars

Very positive experience

Very positive experience. Very professional care and offered very good advice. Would highly recommend.

2 February 2026
Unprompted review
HearingNow logo

Reply from HearingNow

Thank you a lot, Sharon, much appreciated. Nejad

Rated 5 out of 5 stars

Great service

Great service. Took real interest in my hearing issue and worked hard to help me improve by my hearing. Will definitely revisit for the ongoing management of my hearing loss linked to Menieres.

16 December 2025
Unprompted review
HearingNow logo

Reply from HearingNow

Hi Eric, thank you so much for your lovely feedback. Please let us know if you need any support. Koorosh

Rated 5 out of 5 stars

My uncle had been paying fortunes to…

My uncle had been paying fortunes to larger hearing aid companies that were selling him products that were frankly horrible. His quality of life from bad hearing all of his life was starting to completely destroy his social life and confidence. I found hearingnow and with Koorosh we found him a hearing aid for a fraction of the price which was state of the art technology. Koorosh was super supportive every step of the way. Today my uncle hears super well, even better than me sometimes, and can now interact with people normally and also take phonecalls, listen to music etc. thank you so much, you are changing lives.

20 May 2026
Unprompted review
HearingNow logo

Reply from HearingNow

Thanks you so much for such lovely feedback. I am delighted to hear that your uncle is happy with his new hearing aids. Koorosh

Rated 5 out of 5 stars

I was bequeathed a set of rechargeable…

I was bequeathed a set of rechargeable hearing aids and Hearing Now, found a way of putting my program from my battery aids onto the rechargeable ones!
Happy ever after. Thank you very much!

20 May 2025
Unprompted review
HearingNow logo

Reply from HearingNow

Awesome, thanks for the feedback. Nejad

Rated 5 out of 5 stars

Excellent audiologist

Excellent audiologist. Excellent recommendations. Excellent adjustments. Thank you Mr Nejad.

1 May 2026
Unprompted review
HearingNow logo

Reply from HearingNow

Many thanks sir. Nejad

Rated 5 out of 5 stars

Extremely happy with the experience in…

Extremely happy with the experience in getting fitted with the new hearing device. Dr. Koorosh was highly professional and explained the pros and cons of the various different types of hearing aids. I was given a device to try out for a week. I would highly recommend this company to anyone with a hearing problem.

8 May 2026
Unprompted review
HearingNow logo

Reply from HearingNow

Many thanks for your kind feedback, Salim, much appreciated. Koorosh

Rated 5 out of 5 stars

Excellent service

Excellent service, including a free follow for when my ears we're too blocked to be solved in one session.
Would definitely recommend!

24 April 2026
Unprompted review
HearingNow logo

Reply from HearingNow

Thanks Andrew, much appreciated.

Rated 5 out of 5 stars

Great Help and Support received from…

Great Help and Support received from the Audiologist at Hearing Now, Highly recommended

13 May 2026
Unprompted review
HearingNow logo

Reply from HearingNow

Hi Mick, many thanks for caring to leave feedback and happy to see you enjoy your Phonak Sphere hearing aids. Please do not hesitate to get in touch if you require any support. Koorosh

Rated 5 out of 5 stars

Thank you for your excellent service

Thank you for your excellent service
Attention to detail is appreciated very much
I would not consider going anywhere else

8 May 2026
Unprompted review
HearingNow logo

Reply from HearingNow

Hi Gerry, thank you so much for caring to write feedback. All the best, and let me know if you need any support. Koorosh

Rated 5 out of 5 stars

Extremely knowledgeable and patient

It’s a one person setup . Having said that Nejad is extremely knowledgeable and patient in answering queries . He is a user himself so his knowledge is first hand . Would highly recommend

30 March 2026
Unprompted review
HearingNow logo

Reply from HearingNow

Thanks for your lovely feedback Dep.

Rated 5 out of 5 stars

Very helpful advice, efficient service

Very helpful advice, did his best to keep costs low as possible

15 April 2026
HearingNow logo

Reply from HearingNow

Hi Paul, appreciate your feedback. Please get in touch if you need any support with your hearing aids. Nejad

Rated 5 out of 5 stars

I was seen on time had my ears micro…

I was seen on time had my ears micro suctioned and my new Widex Allure 440 fitted all perfect it was an absolute pleasure to meet and be treated by Koorosh - I will be back

16 April 2026
Unprompted review
HearingNow logo

Reply from HearingNow

Hi Roger, thanks for the comment, and please don't hesitate to get in touch if you need any support. Koorosh

Rated 5 out of 5 stars

Koorosh provides a high quality of…

Koorosh provides a high quality of service which is rare to find these days. He goes beyond the usual and ensures his customers are happy

15 April 2026
HearingNow logo

Reply from HearingNow

Hi Jeff, many thanks for your lovely feedback. Koorosh

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