Healthyaa Clinic Reviews 75

TrustScore 4 out of 5

4.0

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Rated 1 out of 5 stars

Beware. You may not get the information/results you pay for/expect. I had 2 tests for a suspected allergy to my dog (dander + epithelium). I received the test report, but no explanation/indication... See more

Company replied

Rated 5 out of 5 stars

What a fantastic and personal service. Results came back early. Booking process is very simple. But the big star is the chat service which is manned by a human who deals with your queries efficiently... See more

Rated 5 out of 5 stars

From the long list of Govmt approved testing facilities we chose Healthyaa as they were closest to where we were staying. The registration was easy and any questions were immediately answered via liv... See more

Rated 5 out of 5 stars

Tested at 10am on Christmas Eve, and got our (fit-to-fly) results emailed at 5am Christmas morning! Very happy! The Lady doing the test was professional, nice, friendly and patient with us. Reasonable... See more

Company details

  1. Health Consultant

Written by the company

Leicester City Center Covid 19 RT PCR Testing (Same Day and Results in 24 hours)


Contact info

4.0

Great

TrustScore 4 out of 5

75 reviews

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Rated 1 out of 5 stars

Beware

Beware. You may not get the information/results you pay for/expect. I had 2 tests for a suspected allergy to my dog (dander + epithelium). I received the test report, but no explanation/indication as to whether the results were positive or negative. I'm not a doctor or a scientist, so I had to ask 'Dr Google' in the first instance to interpret the results. What's the point in paying for a test and then being left in the dark? After I called them to raise my concern, I was told that "Our Lab would indicate the test results in red colour if the tested parameter is below or higher than the normal value"? So why wasn't I told that on the report? I was also told I should consult my GP for further advice! Apparently, I now read on the interweb that this is going on with a number of these 'high-street vampires", which is then causing knock-on problems at Drs surgeries. Obviously further regulation is required. Google "High street blood tests are putting extra pressure on NHS".

4 June 2024
Unprompted review
Healthyaa Clinic logo

Reply from Healthyaa Clinic

Dear Rob Pettit,

Thank you for sharing your feedback. We understand your concerns and appreciate the opportunity to clarify our services. Before you booked the test, we informed you that we are solely a blood test service provider and do not offer medical advice or interpretation of your test results.

Our reports are designed to present the results clearly, with reference ranges provided side by side to assist you in understanding if your results fall within the desired ranges. We apologize if this information was not as clear as it should have been and for any inconvenience this may have caused.

Thanks
Team Healthyaa.

Rated 5 out of 5 stars

It was great

It was great. The staff is very patient in directing me how to find their clinic. The PCR result came out 7 am the morning which is several hours than promised, and the certificate worked at the airport when I checked in.

8 February 2023
Unprompted review
Rated 5 out of 5 stars

At the Leicester branch

At the Leicester branch, unsure on the girls (assistant: European) name however very helpful, very thorough with instructions, me and my wife were out within minutes, very happy with the service

3 December 2022
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent. Quick and efficient service. Booked online.. time slot selected as per the flight requirements. No wait or delays. We’re given instructions on how to take the swab.

Reasonable cost. Recommend

22 July 2022
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, the PCR testing experience was great starting from booking, receiving advice on all my queries and the test as such.
Will definitely book through them when we return and on other occasions.
Thank you.

9 February 2022
Unprompted review

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