Health Service Discounts Reviews 

5,864
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 475 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that they save a considerable amount of money on various daily purchases, holidays, and entertainment. People always check the platform before shopping to easily browse available options and secure useful discount codes. Consumers appreciate the helpful variety of offers available and find the service extremely user-friendly for everyday savings. However, some customers also noted occasional issues with discount codes failing to work properly or appearing invalid during attempts to make purchases. A few reviewers also experienced technical hurdles, such as difficulties when trying to reset passwords or encountering errors on the site.

What people talk about most

Discount

Reviewers mention positive feedback about discount, highlighting a great variety of offers ranging from... See more

Website

Clients share positive opinions on website, expressing satisfaction with its clear layout and navigation.... See more

User experience

Customers report positive experiences with user experience, consistently praising the platform for being easy... See more

Value for money

Reviewers highlight positive aspects of value for money, expressing great satisfaction with the significant... See more

Service

Consumers find service to be positive, highlighting it as a brilliant and very useful tool that offers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My online experience has been great but I’m disappointed that because I don’t have an NHS pension I’m not able to access a Blue Light card since becoming a retired NHS employee. This seems very unf... See more

Company replied

Rated 5 out of 5 stars

Always best to search on here for some discounts before shopping. Love this app and the offers Every little helps and the site or app is so easy to use and navigate. Thank you for offering disc... See more

Company replied

Rated 5 out of 5 stars

Good range of discounts for all major retailers. Website I always check to see if discount is available before purchasing anything. Easy to use App and website, just search and link copies discount co... See more

Company replied

Rated 5 out of 5 stars

It's a very easy website to use and it's always worth checking it when making a purchase as there's a good chance you could get a discount or a giftcard for that purchase. It's only a couple of £'s o... See more

Company replied


Company details

  1. Coupon Service
  2. Warehouse store

Written by the company

Health Service Discounts is one of the UK’s leading providers of discounts to Healthcare and NHS staff. For over 20 years, Health Service Discounts has been supporting Key Workers and helping them save with exclusive discounts at the biggest brands. Sign up today and begin saving. You give at work, so why not start winning at life with Health Service Discounts?


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 94% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(5,864)

418 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great range of discounts

Great range of discounts
Use Health Service Discounts frequently for booking holidays, shopping, dining out great variety of retailers.

9 July 2026
Unprompted review
Health Service Discounts logo

Reply from Health Service Discounts

Hi,

We value all feedback and appreciate you taking the time to share your thoughts.

Rated 5 out of 5 stars

Great selection of choices

Great selection of choices
Great holiday shopping
Decent discount all around
Something for everyone.

17 July 2026
Unprompted review
Health Service Discounts logo

Reply from Health Service Discounts

Hi,

Thanks so much for your review, we’re always grateful to hear from our members.

Rated 5 out of 5 stars

Absolutely love this site

Absolutely love this site. So many savings over the year. There are so many different discounts for many different varieties.
If you can join, then i would. You won't be disappointed.

20 January 2026
Unprompted review
Health Service Discounts logo

Reply from Health Service Discounts

Hi,

We appreciate you taking the time to leave a review. Your feedback means a lot to us.

Rated 5 out of 5 stars

Superb customer service

I can’t thank Sophie (Customer Service Manager) enough. They went above and beyond to help me with an issue with my train tickets. Even though this was an issue from Avanti wests side, Sophie helped chase and provide me with support and a solution. Amazing customer service.

14 July 2026
Unprompted review
Health Service Discounts logo

Reply from Health Service Discounts

Hi,

Thank you for your lovely review!

We're so pleased Sophie was able to support you and help resolve your ticket issue.

We'll be sure to pass on your kind words, they'll mean a lot. We really appreciate you taking the time to share your experience.

Rated 3 out of 5 stars

I haven't used this yet as the offers…

I haven't used this yet as the offers sent usually coincide with the same offers in the stores for the items I am looking for.

15 July 2026
Unprompted review
Health Service Discounts logo

Reply from Health Service Discounts

Hi,

We value all feedback and appreciate you taking the time to share your thoughts.

Rated 5 out of 5 stars

I purchased a gift card for a discount…

I purchased a gift card for a discount to purchase a new tumble dryer. The process was so easy and didn't take long at all and the ability to purchase the exact amount I needed too was graat

19 June 2026
Unprompted review
Health Service Discounts logo

Reply from Health Service Discounts

Hi,

Thank you for your kind words, we’re delighted to hear you had such a great experience!

Rated 3 out of 5 stars

Mixed review of changes

Tesco added to the range of retailers is positive, but M&S have dropped out. No notification of M&S withdrawal was provided, so funds wasted without benefit before I noticed :-(
I find the bank authorisation now needed when topping up, a complete pain. Surely, there's a faster way!

9 July 2026
Unprompted review
Health Service Discounts logo

Reply from Health Service Discounts

Hi,

Thank you for taking the time to share your feedback.

We appreciate your comments and are sorry to hear about your experience. Your feedback regarding the retailer changes, communication, and the top-up authorisation process is valuable, and we'll make sure it's shared with the relevant teams as we continue to improve our service.

Rated 5 out of 5 stars

Customer service is excellent

The ladies were very helpful on my booking
As I was unable to book on the website as it wouldnt except my discount code .
The lady went through everything and explained the details and helped me book with the discount code.☺

5 July 2026
Unprompted review
Health Service Discounts logo

Reply from Health Service Discounts

Hi,

Thank you for sharing your feedback with us, we truly value hearing from our members.

Rated 5 out of 5 stars

Great offers.

8 July 2026
Unprompted review
Health Service Discounts logo

Reply from Health Service Discounts

Hi,

We appreciate you taking the time to leave a review. Your feedback means a lot to us.

Rated 5 out of 5 stars

Big holiday saving

Easy to look for offers and providers and saved £298 on a holiday with TUI.

8 July 2026
Unprompted review
Health Service Discounts logo

Reply from Health Service Discounts

Hi,

We’re so glad to hear you’re making the most of our offers, there’s plenty more to come!

Rated 5 out of 5 stars

Reliable service

Reliable. Gives great reductions and at the rate it says.Easy to use.

7 July 2026
Unprompted review
Health Service Discounts logo

Reply from Health Service Discounts

Hi,

It’s wonderful to hear about your positive experience, thank you for sharing your feedback.

Rated 5 out of 5 stars

Great offers

Great offers, I saved a total of nearly £500 on my TUI holiday using the app! Would definitely recommend Health Service Discounts.

4 January 2026
Unprompted review
Health Service Discounts logo

Reply from Health Service Discounts

Hi,

We’re so glad to hear you’re making the most of our offers, there’s plenty more to come!

Rated 5 out of 5 stars

Health Service Discount - Highly Recommended

Health Service Discount is a very useful and user friendly service, which provides countless, helpfull discounts for NHS staff.
I couldn't recommend it more highly.

5 July 2026
Unprompted review
Health Service Discounts logo

Reply from Health Service Discounts

Hi,

Thank you for your kind words, we’re delighted to hear you had such a great experience!

Rated 5 out of 5 stars

Easy to use

Easy to use. Saves you money on the things you want. Easy choice to make

2 July 2026
Unprompted review
Health Service Discounts logo

Reply from Health Service Discounts

Hi,

We’re so glad to hear you’re making the most of our offers, there’s plenty more to come!

Rated 5 out of 5 stars

Well I didn’t know about this until a…

Well I didn’t know about this until a couple of months ago it’s absolutely fantastic to get a discount from most places

21 June 2026
Unprompted review
Health Service Discounts logo

Reply from Health Service Discounts

Hi,

We’re delighted you’re enjoying the savings. Stay tuned for even more exciting offers!

Rated 5 out of 5 stars

Health service discounts, Good service

Good service, plenty offers, clear instructions, easy sign up

1 July 2026
Unprompted review
Health Service Discounts logo

Reply from Health Service Discounts

Hi,

Thank you for sharing your feedback with us, we truly value hearing from our members.

Rated 4 out of 5 stars

Some good discounts

Some good discounts, little long winded to use, however ite a good idea.

19 June 2026
Unprompted review
Health Service Discounts logo

Reply from Health Service Discounts

Hi,

We value all feedback and appreciate you taking the time to share your thoughts.

Rated 5 out of 5 stars

Easy to use

Easy to use, got the deal I needed

18 June 2026
Unprompted review
Health Service Discounts logo

Reply from Health Service Discounts

Hi,

Thank you for sharing your feedback with us, we truly value hearing from our members.

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