Healthpilot Reviews 

1,916
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 636 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, knowledge, and patient approach, simplifying complex processes. Many people found the customer service outstanding, noting thorough explanations and personalized support. The website is frequently highlighted as user-friendly and easy to navigate, allowing consumers to efficiently compare plans and find suitable options. However, some customers also noted issues with customer service, experiencing unhelpful chat interactions or slow email responses. A few other people also felt that the website occasionally had glitches or lacked sufficient detail, leading to delays or confusion during the application process.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness, knowledge, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that representatives are extremely... See more

User experience

Clients share positive opinions on user experience, highlighting the ease of the process and navigation. Many... See more

Website

Consumers find the website to be positive, with many wishing they had discovered it sooner due to its ease of... See more

Service

Customers consistently note positive experiences with service, often highlighting the helpfulness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Over and above is not something I hear lately in this country when it comes to genuine service and honest help. I had put off signing up for my Medicare Advantage Plan for over 2 years strictly becaus... See more

Company replied

Rated 5 out of 5 stars

Shelly Woods is the reason for the score. She was able to resolve the 3 days of frustration with a non working Medicare.gov, app, live support staff with a consistent message that the Medicare help... See more

Company replied

Rated 5 out of 5 stars

In deciding what plans to go with, I was getting a headache and couldn't seem to find anything that covered my various needs. After answering just a few easy questions on Healthpilot, a Medicare Advan... See more

Rated 5 out of 5 stars

I spent days, no, it was weeks researching the best medical plans for myself and my wife when we retired, but Healthspot eliminated all that hassle when I needed to change plans. And what's best is th... See more

Company replied


Company details

  1. Health Insurance Agency

About Healthpilot

Written by the company

Medicare Advantage Plan

Find your Medicare plan online in minutes. No spam calls, no catch.

Get Medicare recommendations based on your doctors, drugs, and needs. Enroll online by yourself or with support from one of our experts.


Browse plans without the spam. No email or phone number required.

Browse plans from top carriers online without entering your contact information. It’s fast, secure, and completely free to use with no obligation to enroll.

View plans side-by-side. Compare coverage between carriers.

View plans side-by-side to compare costs, drug coverage, and provider networks. Get recommendations based on what matters most to you.

Fast and easy online enrollment. Avoid the wait times and paperwork.

Our online enrollment experience is designed to be fast and straightforward, so you can skip the long phone queues and time-consuming paperwork.

Help, but only if you want it. Get support from non-commissioned, licensed insurance agents.

Contact our licensed insurance agents for any questions you have. Our agents are not paid commissions, so their support is always unbiased with the plans we represent.

Find plans
Schedule a call

Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,916)

634 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Explanations and format easy to…

Explanations and format easy to understand. What was difficult was trying to sign back in to my/our account(s). One should be able to do that directly from the Home screen. Otherwise, satisfied with signing up for Medicare Advantage for my husband and myself.

15 February 2026
Rated 3 out of 5 stars

It took a lot longer than I expect

It took a lot longer than I expect. Was to he released 3PM
It was 6PM

8 December 2025
Healthpilot logo

Reply from Healthpilot

Thank you for sharing your feedback. One of our team members has reached out and left you a message, as we’d like to learn more about what happened and see how we can help.

We appreciate you giving us the chance to follow up directly and hope to get in touch with you soon!

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