I cannot thank the team at Healthpath enough for the change I’ve experienced. I have struggled with eczema for a long time, but since working with them, my skin flares have reduced significantly. Most... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
I ordered a breath test for SIBO and IMO which arrived in good time. The test instructions were clear and it was straightforward to prepare for and take the test. I received the results much faster th... See more
Company replied
I have been a Healthpath customer for some time now, it is lovely to deal with such a great company who clearly value their customers. I always get a prompt response if I have any questions or issu... See more
Company replied
It’s great to be able to discover the microbiome of my gut. This is the second test that I’ve purchased and subsequently completed. The results told me everything I needed to know. The video analysis... See more
Company replied
Company details
Written by the company
We help people take charge of their gut health. At Healthpath, our mission is to transform the way we understand gut health. We believe that good health begins in the gut. We also believe that people shouldn’t have to put up with symptoms. We use Functional Medicine to address the root cause of your gut issues—and show you how to achieve great gut health via smart, sustainable changes.
Contact info
London, United Kingdom
- +44 20 (0) 20 7193 1693
- hello@healthpath.com
- healthpath.com
4.6
Excellent
388 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Improved health through Healthpath.
I had been ill one way or another for 9 months since having a very nasty virus. (Previously I was very fit indeed). I had a lot of minor problems and was suffering with progressively worsening fatigue. After a gut analysis through Healthpath it was identified that I had imbalances in my gut and a 2 stage diet was recommended along with supplements. After 2 weeks on the diet there was a very noticeable improvement. Now after another 2 weeks I feel back to my normal fitness levels and am sleeping better than I have done for years. Sandra Hargreaves.
3 November 2022
Unprompted review
Reply from Healthpath
Thank you for your 5* review, Sandra, and for sharing your experience with Healthpath.
We're so pleased to hear you have found the testing so helpful and have seen such an improvement in your symptoms. Please do keep us updated as you progress with your protocol.
Wishing you all the best,
The Healthpath Team
Excellent customer support…
I really appreciate how my case recently was dealt with. I bought a supplement which I, unfortunately, reacted to and couldn't continue to take it. I emailed Hayley in the customer service dept. telling her my concerns she very kindly asked me to return the product and offered me a refund. I'm very impressed with the customer support and how they go the extra mile to help. Thank you very much.
28 November 2022
Unprompted review
Reply from Healthpath
Thank you for your 5* review, Aaliya, and we're so glad to hear you've had such a great experience.
With very best wishes,
The Healthpath Team
I really liked Nicky Webster…
I really liked Nicky Webster recommendation!! She is the star
3 March 2022
Unprompted review
Reply from Healthpath
Thank you for your review Yelena. We're delighted to hear you've found Nikki's recommendations so helpful, we'll pass on your kind words to her.
Wishing you all the best,
The Healthpath Team
Super disappointed with my order
Super disappointed with my order . Ordered Beta TCP 180 and don’t have any information when I will receive it. They just said we sent it , but u have to check the delivery. Very very very disappointed
11 December 2022
Unprompted review
Reply from Healthpath
Dear Malina,
Thank you for taking the time to leave us your review.
We're so sorry for the delay with your supplement order. As we explained in our email to you, our orders are usually delivered within the 3 working day timeframe we state, however unfortunately the Royal Mail strikes have caused a lot of disruption and we have some orders that have been delayed as a result.
I know our head of customer services has been in contact with you today with regards to your order however we also wanted to post a response to your review here.
If you have any further questions, please don't hesitate to respond to the email you have from us.
Best wishes,
The Healthpath Team
Detailed Report, Wonderful Customer Service
The report it super detailed and the customer service is top tier! I am a bit of a difficult customer due to my communication difficulties, but Nina responded quickly, was very reassuring and walked me through the whole process. Thank you so much for taking care of me!
9 December 2022
Unprompted review
Reply from Healthpath
Thank you so much for your wonderful review. We're so glad to hear you've found our test reports so helpful and I will pass your kind words on to Nina.
Wishing you the best on your health journey,
The Healthpath Team
Changed my life - ended 57 years of constipation
Changed my life. The analysis found that I had very low bifidobacterium and as a result I started making and drinking 200ml a day of my own organic milk kefir. After 57 years of chronic constipation I was at last cured. It turns out my gut biome was the problem not just 'more fibre, water and exercise'.
I took my kefir to Japan recently and it also had the same effect on 2 out of the 4 people who tried it.
Thank you!
1 December 2022
Unprompted review
Reply from Healthpath
This is so great to hear, Joshua! Thank you for taking the time to leave us this wonderful review.
Wishing you all the best with your continued health,
The Healthpath Team
From the start I cannot fault the…
From the start I cannot fault the service and communication from Healthpath. They keep you informed and up to date and are understanding about our side of things.
24 November 2022
Reply from Healthpath
Thank you for your review, Anne.
It's great to hear you're so happy with the service and communication you've received from us.
Wishing you all the best on your health journey,
The Healthpath Team
I was mis advised on supplements you…
I was mis advised on supplements you recommended paid over £125 and it made symptoms worse until I was correctly re advised and then had to pay for further supplements
I would hope to return unused tablets to then be refunded .
16 November 2022
Reply from Healthpath
Dear Jayne,
Thank you for taking the time to leave your review.
We're sorry you've had an adverse effect to a couple of the supplements recommended to you. I know you have spoken with our head of customer services over email however we wanted to follow-up with a response here as well.
We appreciate that different practitioners will have individual approaches with supplements however the recommendations our practitioners made for you are evidence-based and personalised based on your test results and symptoms.
Adverse effects sometimes happen and can be an indication at the start that the supplements are starting to work. In the event of a reaction, stopping the supplements for a couple of days and starting them again one at a time at a lower dose is something that can be really helpful.
We're glad to have now been able to resolve your query regarding your supplements and we wish you all the best with your health journey.
The Healthpath Team
1.Frustrating and expensive
1.Although I eventually had nice person to help me it took weeks to access my results and report.
2. When I did get them there were no supplements recommended (which is what I asked for) for my gut. I have a back ground low level lymphoma no-one would give any guidance, therefore I had to another £150 to speak to someone individually. She was also lovely and helpful but I felt rather duped, it should be made MUCH clearer when purchasing the gut test that if you have a medical condition or any kind of cancer you will not get supplement recommendations. I expected to pay £350 ( a considerable sum ) and ended up paying £500 to get what I wanted
3. I was recommended people outside Healthpath who were even more expensive, I ignored this advice.
4. I receive too many general emails - its overload for me. I will be unsubscribing.
5.I am sorry I will not be recommending you.
15 October 2022
Reply from Healthpath
Dear Sally,
Thank you for taking the time to leave us your review and for talking through your feedback with our head of customer services.
There are some circumstances where we are unable to give a full protocol with test results and where practitioner support is an essential part of the service. It is important to us that the recommendations we make in our protocols are safe and we do our best to make this clear by having this information on our checkout page so it can be easily seen before a test purchase is made.
The practitioner referral was made with the intention of providing the best support for you and we felt the external recommendations were better suited than one of our in-house practitioners. However, we're glad to hear that you were able to book in with our practitioner, Belle, and hope you find her recommendations helpful.
We are sorry that you weren't happy with our service and appreciate your time on giving us your feedback, we have this to review and to understand on ways we can improve our service and make this information clearer.
We wish you all the best on the next steps of your health journey.
The Healthpath Team
A Personalised Service that Empowers and Genuinely Cares
Suffering with IBS for many years motivated me to become very interested in diet/lifestyle/wellness. My GP referred me to a nutritionist; and I underwent numerous tests for allergies, coeliac, Crohn's etc; and a colonoscopy. The tests/colonoscopy came back all fine. The nutritionist helped somewhat. But still my symptoms were sustained and something I had begrudgingly learned to live with over a number of years.
I was pleased to discover Healthpath provided the opportunity to test my gut health, for an affordable cost, and provide clear and detailed reports of the lab results. The cost of the tests included a consultant's review of the outcome and recommendations for how I could improve my gut health.
The Healthpath process includes a login to view all the results, analysis, and recommendations, as well as tailored resources specific to the findings. I have felt very well informed throughout the whole experience and the team seem very receptive and helpful with any queries I have had.
Amongst many helpful interventions, their recommendations included three supplements I integrated into my daily life. There was no obligation to buy the supplements from Healthpath directly (although I did as they appeared the best quality and price), there was free postage, and although it took me a couple of months to get my act together and actually buy the first batch there was no chasing from Healthpath or hard sell!
I have been really amazed to find that after years of trying to solve my IBS, the combination of Healthpath's recommendations and supplements does seem to have nailed it! 12 weeks in I have phased off the supplements (as was Healthpath's recommendation) and now not only suffer far less symptoms but I am also able to eat a much wider variety of foods without triggering symptoms!
From the insight of the Healthpath test results, and the help of all the resources and personalised information from Healthpath, I have confidence in understanding my gut health and how to best manage it. A big thumbs up and strong 5-star review!
1 November 2022
Unprompted review
Reply from Healthpath
Thank you so much for this lovely review and for sharing your story.
It's wonderful to hear that you're seeing so many benefits from our service, we'll be sure to pass your kind words onto the team.
Congratulations on your progress so far and we look forward to hearing more updates on your journey.
Best wishes,
The Healthpath Team
I can't thank them enough!
When I found Healthpath I didn't know where to turn. My GP had misdiagnosed me and my private consultants theories on how to manage my symptoms had not helped. I bought a test with Healthpath which confirmed my diagnosis and then answers their online questionnaire. Following this they sent me my bespoke plan which consisted of anti microbials and diet. I have been following this for 4 weeks and can honestly say I haven't felt this well in years! I am not 100% better but feel with their help I will make a full recovery. I can't thank them enough!
11 October 2022
Unprompted review
Reply from Healthpath
Thank you so much for your lovely review, Tracey.
It's wonderful to hear that you've found the testing and the plan so helpful and I'll be sure to pass your thanks on to our practitioner team here.
We hope you keep us updated on your progress and wish you all the very best.
The Healthpath Team
Horrible customer service
Horrible customer service
No refund no respond
Joke not a company
14 October 2022
Unprompted review
Reply from Healthpath
Hello Renata,
Thank you for taking the time to leave this review. We have responded over email to resolve your query for you but wanted to follow up with a response here also.
We are sorry that you felt you were unable to get hold of us, as explained in our email we couldn't see any correspondence from you not already responded to other than an email that had been sent a couple of hours previous to this review and outside of our working hours.
Please don't hesitate to reach out to us if there's anything further we can do to help.
Best wishes,
The Healthpath Team
What my GP couldn't diagnosed within…
What my GP couldn't diagnosed within months took healthpath basically 2weeks to point out what was wrong with me. Very helpful and knowledgeable team - ready to answer all of my queries. Thank you healthpath
28 September 2022
Reply from Healthpath
Thank you, Doris, for taking the time to leave us a review.
We're so glad to hear that the testing was so helpful for you.
We wish you the best on your journey to health and please don't hesitate to reach out to our customer services team if there's anything further we can help with.
The Healthpath Team
I enjoy these Podcasts!
I listen to these Podcasts - always learn something new with Healthpath!
Thank you :)
17 October 2022
Unprompted review
Reply from Healthpath
Hello Esme,
Thank you so much for taking the time to leave a review. We’re delighted to hear that you are listening to the podcasts and finding these educational!
We’ll be sure to pass this feedback on to Alex. Do let us know if there are any specific topics you'd like us to cover in the future.
Warm regards,
The Healthpath Team
The test results came a bit late but…
The test results came a bit late but the supplements were very costly. After spending so much on the test supplements for just two months are almost costing same. disappointed with the prices of supplements.
Also wanted to thank their customer executive Nina who did a splendid job in assisting me with all my queries and support. Over all experience is good but just the costs are high for tests and supplements.
31 August 2022
Reply from Healthpath
Thank you for taking the time to leave a review. We are so sorry to hear that you were disappointed with the cost of the supplements and that you thought your test results would be available sooner.
I can see that our customer service team has already responded to you by email, but we also wanted to follow up with you here.
With regards to the supplements, we have chosen the best supplement suppliers, based on quality of ingredients, reputation and research. However, we know that high quality, high potency supplements are an investment, which is why we offer a choice of supplement packages so we can tailor our recommendations to suit your budget. We appreciate that this can still be an expensive outlay so we also offer Splitit as a payment option so that the cost can be spread over a number of months.
Please do let us know if you would like any more information about this.
In this instance, I can see that we also asked our practitioner to review your recommendations in light of your concerns. I hope you found this helpful, but please don’t hesitate to get back to us if you require any further assistance with regards to your supplements.
With regards to the test results, we aim to get all test results back within 15 working days of the samples having been received at the lab and I am very happy to see that your results were actually back with you within 10 working days of the samples being received at the lab.
I hope we have been able to address all your queries for you, but please get back to us if you have any further questions at all.
We wish you all the best on your health journey and look forward to hearing how you are getting on.
Warm regards,
The Healthpath Team
I have been struggling with candida for…
I have been struggling with candida for many years and finally decided to do something more long lasting about it. The gut test result was very comprehensive and backed up with a supplement plan, diet, recipes and consultation. It's going to be a good few months before I'm really well but starting to feel better after a month.
15 October 2022
Reply from Healthpath
Hello Caroline,
Thank you for your lovely review.
We’re so sorry to hear about your struggle with Candida, but are delighted by the news that you are already starting to feel better after following your plan for a month.
We appreciate that it can take time to feel back to normal when you’ve had long term health issues, but it sounds like you are well on the way. Please don’t hesitate to get back in touch if you need any further support at all.
Wishing you all the best,
The Healthpath Team
Would highly recommend Healthpath
The webinars led by Alex are so informative. He is very knowledgeable and really wants to help people to navigate an extremely complex topic! I also found the SIBO test from Healthpath to be helpful when I met with my Consultant
3 October 2022
Unprompted review
Reply from Healthpath
Thank you for your 5* review, Sim.
We're glad to hear that your testing with us and the education provided by Alex has been so helpful on your journey to health.
Wishing you all the best,
The Healthpath Team
Webinar about gut health
I gave join a webinar last night with Alex from Healthpath and it was very useful. He answered all the questions and helped many people with their queries.
Thank you
3 October 2022
Unprompted review
Reply from Healthpath
Thank you for your lovely review, Pavlina. We're glad to hear you found Alex's webinar helpful.
Best wishes,
The Healthpath Team
Total scam.
Total scam.
I spent hundreds of pounds and don’t feel and better. Just to clarify it was over £500.
No improvement in symptoms and the company told me to pay another £150 for a consultation.
Do yourself a favour stay away from this company
14 July 2022
Unprompted review
Reply from Healthpath
Dear Nerys,
Thank you again for taking the time to leave this review, and also for talking through your feedback with both our chief experience officer and our functional medicine director.
We were glad to be able to connect with you and to tailor your protocol. We remain here for you should you need any guidance in future so please don't hesitate to reach out to us.
With very best wishes
The Healthpath Team
Fantastically helpful webinar
Attended a free Healthpath zoom webinar on Monday the 5th September with Alex Manos. Amazingly interesting and informative ! The format is that those who want specific questions addressed email these prior to the webinar, but there's also the opportunity to ask questions as the webinar progresses. Not only did I get an extremely helpful response to my question, but it was also fascinating and educational to listen to the queries of others. I will definitely attend again - not least for the educational aspect. In my instance, I wanted general guidance on my pre Healthpath test self-medication and elimination diet path. Advice was clearly explained to me and immensely helpful, particularly as I'm still self medicating at the moment. It's clear Alex Manos has an enormous wealth of knowledge, and it's an outstanding health service that this is made available to all, via the supportive forum of free online gut health webinars. Not only is this the case, but a link to the webinar video is sent to you after the event, so you can review advice details. Outstanding. Thank you so much !
5 September 2022
Unprompted review
Reply from Healthpath
Thank you for taking the time to leave your 5* review, Nicola. It's so great to hear that you've found the Q&A session with Alex and our service so helpful.
Very best wishes on your journey to health.
The Healthpath Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.