Healthians Reviews 

Whenever there is a query with CS(Customer Service), there is an automated message, which doesn't answer ur queries...they r only interested in booking appointments and not providing the end to end services.... really really pathetic...

The company accepts the test requirements from the customer and the technician acts on his own. He refused to come for the test and this speaks very badly about the ability of Healthians and their inability to control their technician. Please do not call them if you really want to get your test done. The call centre team are polite but not the technicians. They are very unprofessional and the same thing happened last time and they gave me a credit of rupees hundred. I would like to give them a credit of rupees 1000 to enable them to improve they are service. I will never recommend them to anyone.

Delays in providing reports also customer support is also pathetic. They do not respond and takes the customers situation seriously. Worst lab services.

Healthians’ service quality has deteriorated to an unacceptable level, particularly in sample collection operations.

On 12 January, no sample collector was assigned despite a confirmed appointment, forcing an involuntary reschedule to 13 January. On 13 January, although a collector contacted me to confirm the location, I was subsequently and incorrectly marked as “customer did not pick up the call” and the assignment was cancelled.

This reflects a complete breakdown of process integrity and professionalism. Such conduct is unacceptable for a healthcare service provider and demands immediate corrective action.

This is really one of the really bad online lab.. for a normal blood test for which reports will be available 2 to 3hrs.. They need 34 hrs. After 34 hrs really unsure on the values these guys give..

Very very bad service, sample collected money collected, no reports

Their reports aren’t appropriate. It seems falsified and not genuine.

And didn’t receive proper response from customer support when I discussed the issue. They even charged me more than expected amount and they won’t provide any refunds.

Good experienced

Dont use Healthians. Have very bad experience with Healthians. They collected sample for me and my wife and 5000Rs for each person and they are not showing reports in App. The Booking Id 16100084201 . Also their worst customer care never understands this issue and they want to only transfer to other guys and call will be disconnected.

After booking customer care and after the sample collection, no one listens, and the report is not given on time. This was my last time; now I will not get any tests done. In the process of the report, my doctor's fee was charged again.

Their services are pathetic. Blood test taken 3 days ago still no report given. Even if you call them 100 times this is their service!!!

Pathetic experience, the person who came to collect the blood samples was completely untrained and unprofessional. Didn’t knew how to prick the nerve for blood samples . Worst experience of my entire life booking here with them .

I’m not sure if this is a ghost organization or is managed by unprofessional people. After booking online got 5 calls that we are from Healthians, cancel your tests and I’ll book the at à cheaper rate. I get a feeling there’s no governance or accountability. Never mind! It’s my last time.

Communication, I paid for Iron values test but they gave me test report without Iron values, after writing emails to them, no reply, customer service never calls you back, They call you back only if you want order for Test, otherwise keep mum. It has second time with them. Next time it is better to go to other company.
Never will this company anymore and advice others to consider before they go for a test with Hréalthiens.

Pathetic... Rude.. No body to talk with after you give them money... They have call center only for picking up business.. For support they only have WhatsApp... No body you can talk to... And the sales team tells you...that you can do what ever you want... Never in my life will I take service two them...

Calling customer care since yesterday,no one pick the call and today when I spoke to them,they without listening whole situation they keep transferred the call 7-8 times and in the last whom I spoke to he was so rude and telling me wither you listen to me or listen to your kids ...
SAME ON YOU HEALHIANS for having such a rude and unprofessional staff...
Never want to avail you service .
Telling my all friends and family and also going to put on social media, worst services ever..
SAME ON YOU.

I genuinely found Healthians affordable and reliable. Ever since COVID happened I started taking a full body health checkup, and this year only I switched from a popular lab to Healthians for complete health checkup. The package I took from Healthians was not only cheaper in price but also covered more parameters, and the best part is their after test service, I got a free consultation call from their health expert for free, who cleared all my concerns, which further saved me money. The reports were on time and the entire process from the booking to reports was quick and simple.

Chor and froud company....ek baar inquiry kari to without bole apointment book kar lete hai roj morning mein call karte hai ki apka blood checkup ka shedule book hai abhi aa jaye...galya sunne ke baad bhi koi asar nahi hota in par ...
Galti se bhi inquiry bhi mat kar lena
Jitna milega sasta
Utni haalat hogi khasta

Company continuously calling n scheduling appointments in their own .Every morning getting call from representative n getting disturbed . Inspite of repeatedly telling them that we have not schedule ,still by evening will get another msg of next day appointment .Very bad service n very very disappointing .Please be careful If u schedule it once then be ready for calls .

I booked a home sample collection with Healthians through Bajaj Health Insurance for 7:30 AM. I followed the fasting instructions, expecting a timely visit. It’s now been over 3 hours, and no one has shown up. No technician, no call, no update.

This kind of delay—especially when fasting—is not just inconvenient, it’s irresponsible. Health-related services require punctuality and communication, and Healthians failed on both fronts. I won’t be using them again, and I’d advise others to reconsider before relying on their service.