Health Deal Reviews 

4,142
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 453 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the professional staff are exceptionally helpful, polite, and thorough when explaining various health insurance options clearly to all. Consumers deeply appreciate the knowledgeable assistance that makes comparing policies, securing better deals, and achieving significant monthly savings completely smooth and seamless. However, some customers also noted frustrating experiences, mentioning administrative mistakes, misleading cost information, or feeling pressured during the transition process. A few other people also felt that these alternative options completely failed to provide the best possible deal or alternatively resulted in unexpected financial complications.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their helpfulness and in-depth product... See more

Customer service

Customers consistently note positive experiences with customer service, praising agents for being helpful,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the helpfulness and professionalism of... See more

User experience

Consumers find user experience to be exceptionally positive and smooth. Reviewers frequently highlight that... See more

Price

Reviewers express high satisfaction regarding the affordable prices and significant financial savings... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amy was excellent, professional, product knowledge amazing, simple, clear and precise comparing my health cover needs and more. Explanation on all areas and polite and pleasant. First time on explains... See more

Rated 5 out of 5 stars

I went to Right Health Insurance/Health Deal for help on finding a good private health insurance cover for the best price possible, and was assisted by the lovely Mia who talked me through everything... See more

Rated 5 out of 5 stars

Mia was the agent who helped me review my current health insurance plan and provider and within 15 minutes of reviewing my policy had not only found me a better package but also saved me almost $60 pe... See more

Rated 5 out of 5 stars

Melissa Toro was very helpful and explained everything in clear concise terms and language for me to understand fully what I was signing on for. Other people from other agencies who were trying to get... See more


Company details

  1. Price Comparison Site
  2. Financial Consultant
  3. Health Insurance Agency
  4. Insurance Agency

Information provided by various external sources

Compare private health insurance with Health Deal. Health Deal has been proudly helping Australians compare private health insurance since June 2015. We have a range of health funds & policies for you to compare with, we're confident you'll love our service.


Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.8

All reviews

(4,142)

417 reviews in the last 12 months

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Rated 5 out of 5 stars

Gloria Wilson

My consultant, Gloria Wilson, was very pleasant, explained everything to me clearly and reassured me that I was making the right decision to switch my private health cover to AHM. I was also happy to hear that after having private health cover for 10 years I will no longer have to pay the 70% government loding which I consider to be very unfair.

4 March 2026
Rated 5 out of 5 stars

Patience

Emma was really patient and went through it all with me. She didn't rush me or force me to sign up. She is an asset

4 March 2026
Rated 5 out of 5 stars

Melissa Toro was very helpful

Melissa Toro was very helpful and explained everything in clear concise terms and language for me to understand fully what I was signing on for. Other people from other agencies who were trying to get me to transfer to Bupa did not give this service. I would deal with Melissa again.

3 March 2026
Rated 5 out of 5 stars

Thorough, informed, and money saving advice

My consultant was very patient and knowledgable, she explained everything clearly. With her guidance, we were able to select cover that gave me everything that I believe I need, with significant savings from my previous cover. I’m very happy and confident about the outcome, and I recommend this service without hesitation or provisos.

3 March 2026
Rated 5 out of 5 stars

For a start Christian Torres

For a start Christian Torres, did what he is supposed to do, put me at ease straight away.
He was prepared, right from the start to explain everything clearly,and would advise me to the contrary if he thought I was making an ass of myself.

3 March 2026
Rated 1 out of 5 stars

The agent had mixed up my application…

The agent had mixed up my application with another person’s then tried to say I gave the wrong information about my post code, working status and DOB. She got there in the end but I’m pretty sure I know my DOB, postcode and that I’m not a self funded retiree.

2 March 2026
Rated 5 out of 5 stars

Informative and Helpful

Christian was informative, and helpful, detailing the process of switching our policy over from another insurer. He ensured that we understood each step of the process and explained everything respectfully and politely. Would highly recommend as we managed to save $50 a month by moving!

2 March 2026

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