HealthCare.com Reviews 14

TrustScore 2 out of 5

2.2

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Company details

  1. Health Insurance Agency

Written by the company

Healthcare.com is a leading health insurance platform that uses machine learning to connect consumers to the health plans that suit their needs. Shop health insurance plans + compare health insurance quotes, fast.


Contact info

2.2

Poor

TrustScore 2 out of 5

14 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Harassment and Rude

I put my information on the form and clicked the submit button which said to see their pricing. Instead a message came up saying they would give me a call, no pricing was given on the website. That was 4 days ago and I'm still receiving multiple phone calls each day from the same number, except the last 2 digits are different. Each time I ask to be removed from their internal call list and they hang up immediately. Do not enter information on the website unless you wish to receive relentless calls at all times of the day, even when you've made it clear you'renot interested.

24 June 2026
Unprompted review
Rated 1 out of 5 stars

Do I qualify for Medicaid

I was looking for information on if I qualified for medicaid, went through the form to request said information. It resulted in NOTHING after I gave ALL my information!!! On the second to last page of the form, it said to click for pricing? Which it shouldn't cost anything! I just wanted to know if I qualified. On the last page, it gave no "pricing", no "information". All it gave was a message to expect a call from some 866 # and then my phone blew up with multiple numbers trying to reach me. IT'S A SCAM!!!!!

3 June 2026
Unprompted review
Rated 1 out of 5 stars

Aggresive representative

Aggresive representative, not willing to send information to my email, just because its "A live form". Asking rude questions. When I told him I cant work with him, he hung up the phone on me. 03/27/2026 9:40am NYC.

27 March 2026
Unprompted review
Rated 1 out of 5 stars

Scam advert

Scam advert. They pay to be at the top of Google search. Promise you to see Medicare plans and costs. Then take you through a series of screens where they collect all your personal data - birth date, address, phone number- then show you absolutely NOTHING! NO PLANS! NO PRICES. Just that one of their sales people will call you! Don’t even begin with such a scammy dishonest deceiving company. I’m sorry I can’t give them a minus 10.

24 March 2026
Unprompted review
Rated 1 out of 5 stars

Very aggressive sales tactics

Very aggressive sales tactics. The sales agent and her supervisor refused to give me their phone number for call back. They demanded that I give them my credit card number immediately without letting me review the health plan offering on my own time.

23 February 2026
Unprompted review
Rated 1 out of 5 stars

Whatever you do do not call them they…

Whatever you do do not call them they will bumper you night and day with calls from different people and when you keep telling them to stop calling you and report them to the do not call registry which my number is registered to they call you from different phone numbers I explained to them that I am already satisfied with what I have and they will not stop calling you. The last call I get was a 8 PM and they even have trust pilot on. Do not call them. Trust me. I’m not the only one that keeps getting bombarded by this company and they want you to speak to a representative. Who’s anyone out there and when you tell them to please stop calling you they hang up on you.

2 February 2026
Unprompted review
Rated 1 out of 5 stars

The agents are only interested in their…

The agents are only interested in their $125 fee and misrepresent what the plan is and what it covers. They bundle in dental, vision, hearing, and life insurance with a supplemental health insurance plan that is very limited and you don’t find out until you’ve signed up and paid. Be very careful! When you insist on seeing the policy first, they tell you “You are breaking up” or they will hang up on you.

3 February 2026
Unprompted review
Rated 1 out of 5 stars

Wanted prices online

Wanted prices online, but someone called me instead. I communicated that the current prices he can offer me are not affordable. He just hung up without a goodbye.

3 December 2025
Unprompted review
Rated 1 out of 5 stars

Do NOT give them your phone number

Do NOT give them your phone number. They will call you every 30 mins, and politely explaining that you no longer need insurance and asking to be taken off the call list does nothing. Blocking the numbers also does not help because they seem to have infinite numbers they call from. I wish I could give negative stars.

5 September 2025
Unprompted review
Rated 1 out of 5 stars

Harrassment

Spam the first person who called said they couldn't help me with what i needed. Medicare. the second caller was pushy amd rude. I Asked to be taken off the call list. I recieved / blocked 9 calls after that and it is starting again today. Im thinking about blowing a duck whistle into the phone next time they call

21 July 2025
Unprompted review
Rated 5 out of 5 stars

Great online resource to find medicare plans

A friend of mine used Healthcare.com to find his medigap plan and highly recommended me to do the same. I was a bit skeptical at first, since I've always used my town's local agent but they were able to match me to a bigger national agency and helped me find plans I didn't know about. The process was quite straight forward, they asked me a couple of questions online and then matched me to an agent. The agent was very friendly and knowledgable and wasn't pushy at all. I highly recommend it.

25 June 2025
Unprompted review
Rated 1 out of 5 stars

I searched for insurance on this…

I searched for insurance on this website and I wish I hadn’t given them my phone number because they called me 37 times over the next 24 hours.

27 December 2023
Unprompted review
HealthCare.com logo

Reply from HealthCare.com

Hi Alex, we apologize for the delay as we just claimed our profile with Trustpilot and weren't able to respond until now. As we partner with numerous agencies and brokerages around the US, each different company has a different out reach process. We're sorry to hear about your experience with us and we have made sure to put your phone number and email on our DNC and Opt-Out lists. If you have any questions please reach out to contact@healthcare.com.

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