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The heated gilet I purchased was delivered in a plastic bag.
The instructions were brief. There was no power pack provided.
I was dubious about the safety of the product;
The firm are difficult to contact to organise a return.
We purchased a heated gilet for £59.90. It arrived in a black bin liner with a Chinese address on it as well as a German address. It did not have a power pack and no indication was made that a power pack was required as an extra.
We require an exchange as the item is too small but the refund/exchange process is complicated and depends on whether the company decides you’re worthy of a refund. You also have to return it to France, yet another address.
We fear we may have lost out here to yet another scam.
I purchased a heated gilet for £59.90. It arrived in a black bin liner with a Chinese address on it. It did not have a power pack and was a cheaply made garment. We tried a power pack that we owned and this didn’t work so now it’s faulty as well overpriced.
The refund process is complicated and depends on whether the company decides you’re worthy of a refund.
I have started the process of emailing for a refund and will then refer to my bank. I will keep an update on here as to whether I get it.
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