The headway tumbler (order No. HE37516) received just 4 days back. The tumbler build quality is good but the lid is spilling out and the finishing at the top is also not good (welded part is showing u... See more
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Review summary
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The product is good but it was exhausting to contact your customer service. After giving 30 plus calls and a lot of emails they replied. Dilevery was late. ( 15 days) The product is good but it is ex... See more
The cup itself looks good, is sturdy and doesn’t leak. The rubber seal on the lid became loose after the first use and the finishing around the rim of the cup could be better.
Order it on aug 8 still no response.worst customer service. Received msg tat bottle wil be dispatch by sep 20 and thn it was changed to oct 25 . Not no response. Pathetic customer service. Thy are che... See more
Company details
Written by the company
Headway specializes in creating high-quality, durable and stylish products that elevate your drinking experience. From insulated tumblers to reusable water bottles, Headway offers a range of products that are designed to keep your beverages at the right temperature for a longer period of time. Their products are made from food-grade materials that are BPA-free and eco-friendly, ensuring that you can enjoy your drinks without worrying about harmful chemicals or environmental impact. Made from high-grade 18/8 stainless steel, their products are rust-resistant and built to withstand corrosion to last longer. The strong build combined with the stylish design gives it a premium feel. Whether you're looking for a water bottle to take on the go, a travel mug for your morning coffee, or a beer tumbler for your next outdoor adventure, they have the perfect product for you. Looking for insulated water bottles for a bulk buy for corporate gifting? Headway drinkware is the right choice! Get customised bottles for your employees, colleagues or clients for a long-lasting relationship. The search for your all-rounder drinkware ends here at Headway! Products: Hot & Cold Water bottles, Thermos Flasks, Coffee Mugs, Lunch Boxes, Beer Mugs, Etc. Headway is a sister brand of Rabitat and is based out in Delhi, India.
Contact info
Merlin Brands, W40, Okhla Phase 2, 110020, New Delhi, India
- 9999287000
- Hey@headwaymade.com
- headwaymade.com
2.2
Poor
187 reviews
Hasn’t replied to negative reviews
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Great Product!
Great Product especially with the customization however they should have a look at their delivery partner to ship the product sooner.
26 October 2024
Garbage
I like you start with this time! Garbage plain and simply GARBAGE! NOT AIR TIGHT, THREADS ON STEAM BAD BOWL WON'T SEAL PROPERLY. THROGH IN TRASH. DIDN'T WANT TO SEND THEM BACK THEY WOULD JUST SELL IT TO SOMEONE ELSE. AT LEAST 2 of them are gone
Very bad
Verysad
30 September 2024
Unprompted review
The best customer care.
They really care about customers more. The best choice of insulated bottles.
28 August 2024
Good buying experience
Good buying experience. Good Delivery. Product as expected. It's not very fortunate though, that I requested for customization which never happened and they sent me the default one.
25 August 2024
Great travel coffee mug
25 August 2024
Dissapointed
Ordered the combo. Both do not have good quality print, and the placement and colour of personification is wrong, making it impossible to read. I have sent multiple emails to them and they finally responded the 4th time. They asked me to send them a picture of the product and despite doing so, I still haven't received a reply. Their service and quality has deteriorated.
29 July 2024
Gorgeous to look stunning to hold
Gorgeous to look stunning to hold. It feels solid and hope it will serve me well. It screams quality wherever i look or touch.
27 July 2024
the costumer service of the brand is…
the costumer service of the brand is awful. We tried contacting the brand again and again but did not get the response. The products are also not very stiff as they claim because I had to replace my bottle lid for 2 times.
please look into the reviews and then buy the product
26 July 2024
Great product with great quality
28 May 2024
Excellent company and service
My experience was awesome. After many months of buying, they even replaced the lid for free!
Thanks folks,
Karthik
28 May 2024
After sales is just awesome
Products are so good and catchy. Also durable.
The thing attracted me the most is their promptness in after sales service.
24 April 2024
coffee lid was replaced
My coffee mug lid was broken and the headway was replaced with a new one. I want to thank them for their prompt reply and for helping me replace it with a new one.
26 April 2024
Worst experience.
My java tumbler doesn’t come in a good shape , it’s leaking and I tried every mail and every no you have provided. But there is no response from anywhere. Never felt that cheated in online shopping.
11 April 2024
The quality is great and I bought it to…
The quality is great and I bought it to gift some one and the person really loved it.
28 February 2024
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