HCB Solicitors Reviews 663

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and dedication, often going above and beyond expectations. People frequently highlight the excellent service received, noting the efficiency and ease of their interactions. Reviewers also appreciate the prompt response times and clear communication, making complex processes feel effortless and stress-free. However, some customers were dissatisfied with the service, citing issues such as concerns about the thoroughness and timeliness of the service, and poor communication, including unanswered calls and delayed responses. A few people also mentioned a perceived lack of empathy and professionalism, particularly in sensitive situations.

What people talk about most

Staff

Clients share positive opinions on staff, consistently highlighting their helpfulness, efficiency, and... See more

Service

Customers had positive experiences with service, often highlighting the professionalism, efficiency, and... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the helpfulness, professionalism, and... See more

Response time

People report positive experiences with response times. Many customers praise the quick responses to emails... See more

Customer communications

Customers consistently note positive experiences with contact. Many reviewers highlight the ease of reaching... See more

Based on these reviews

Rated 5 out of 5 stars

We cannot recommend Jill Blacknell and Aneesah Khan highly enough at HCB Leicester. The progression of both our sale and purchase was far from straightforward, but they were equally amazing and made... See more

Rated 5 out of 5 stars

Very helpful, even though Joanne only had the opportunity of working on my behalf for a short period. For the record the account was in connection with a late cousin. As is right and proper, a search... See more

Rated 5 out of 5 stars

Our Family Executive engaged HCB to deal with our mother’s estate. We all wanted closure in this difficult time. It’s not a quick process to engage anyone. HCB were hired to do a thoroughly... See more

Rated 5 out of 5 stars

Sherie and Sharon were fantastic at keeping us informed at all time. They responded to emails promptly and phoned at crucial points.It was a tricky process. Although it was a short chain, the person a... See more


Company details

  1. Legal Services

Written by the company

HCB offers personal and commercial legal advice, enabling us to provide a first class service, all under one roof.


Contact info

4.8

Excellent

TrustScore 5 out of 5

663 reviews

5-star
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1-star

Replied to 41% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Very efficient company, good stuff.

Very efficient company who dealt with my complicated issues well. Kept me informed and the best thing I always this is that they can be left to deal with the situation and check back with myself the customer when need be to confirm things.

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Thank You

Thank You
Dear Mr. White,
I would like to take this opportunity to sincerely thank you for your support and assistance . I greatly appreciate your guidance and professionalism throughout the process.
It has been a pleasure working with you, and I am grateful for all your help.
Kind regards,
Pavlina Bendikova

23 April 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Excellent service and very professional. Joanne and Denise at the Westhoughton branch were top drawer sorting my late Mum's probate. I recommend very highly and the added bonus of them being on my doorstep made it even better

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Very helpful

Very helpful, even though Joanne only had the opportunity of working on my behalf for a short period. For the record the account was in connection with a late cousin. As is right and proper, a search was carried out to see if a will had been made by the deceased. In the event another solicitor advised that the cousin in question had indeed made a will (with them) and duly took the contract from HCB. Rather regrettable but these things happen.

7 October 2025
Unprompted review
Rated 5 out of 5 stars

Straightforward & Helpful

Christine, Louise & Wendy were so helpful and made the buying/selling process so straightforward for us. Every detail was explained clearly and the whole thing was swiftly dealt with. Would highly recommend HCB Solicitors and will be using them again in the future if the need arises.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

HCB solicitors- Darren Warrington family law.

HCB solicitors, Warrington, family law.
Darren has provided the very best support and advice over many years. He is incredibly knowledgable about many aspects that have complicated our case, such as coercive control and additional needs and disabilities. Darren is incredibly dedicated and meets all deadlines, any documentation is thorough, accurate and detailed. He responds to emails and voicemails very quickly, with sound advice and reassurance. If there are ever any issues, he ensures these are resolved swiftly, and in a more than acceptable manner. He works with a great team and books professionals that have the same work ethic, commitment and expertise to ensure the same high standard for my family. Most importantly, he placed my child at the centre of all he did, and yet again, we received fantastic outcomes that my child is also now happier with. We trust Darren and Sharon immensely, and would not hesitate to ask for their representation again, and we cannot thank them both enough.

27 February 2026
Unprompted review
Rated 5 out of 5 stars

HCB Solicitors

Sherrie Litherland and Sharon Brown have been excellent in managing the completion of my property. This is the second time I have used their conveyancing services and I would have no hesitation in recommending them @ HCB Solicitors..

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Very Good

Very efficient service and communication throughout was at the level we expected and wanted. Angela picked up our case half way through the process but very quickly familiarised herself with our case and pushed every step of the way towards our completion date. Would certainly recommend their services.

18 February 2026
Unprompted review
Rated 5 out of 5 stars

Joanne at HCB was very helpful in…

Joanne at HCB was very helpful in giving us advice regarding our will & talking us through LPA .
It was all done with compassion.
All our paper work was delivered for us to read and sign with an excellent turn around.
I would definitely recommend using Joanne Reynolds.

3 March 2026
Unprompted review
Rated 5 out of 5 stars

I can’t fault them

I can’t fault them, even when our solicitor left the company half way through our move of house, it was picked up and complete efficiently by others in the team. When delays happened due to other solicitors in the chain, ours were chasing and keeping on top of things for us. I would use them again.

25 February 2026
Unprompted review
Rated 5 out of 5 stars

This company go above and beyond what…

This company go above and beyond what I’ve experienced before .
The conveyancing was difficult from my buyers perspective but Sherrie and Sharon were amazing and kept me fully informed throughout the whole process . I also had an introduction to Jules at HCB and she swiftly came home and helped us through our wills and POA . A very professional company that I would reccomend to anyone that needs a competent group of warm legal advisors .

12 March 2026
Unprompted review
Rated 5 out of 5 stars

Westhoughton Branch.

Westhoughton Branch.

Joanne was perfect in answering my initial enquiry and communicating back and forth answering everything I asked of her.

My father got his will sorted a hell of a lot easier than we thought it was going to be.

Definitely recommended :)

17 February 2026
Unprompted review
Rated 5 out of 5 stars

HCB Lichfield

I had an excellent experience with Wendy Davies and Ann at HCB Lichfield while handling a probate sale. From the very beginning, they were incredibly patient, supportive, and professional, guiding us through what could have been a very stressful process.

Probate sales can often feel complicated and overwhelming, but Wendy and Ann made the entire process seem effortless. They explained everything clearly, kept us well informed at every stage, and were always available to answer questions or provide reassurance.

Even when the buyer’s solicitor was dragging their feet, Wendy and Ann remained steadfast, calm, and persistent, ensuring that progress continued and that the transaction stayed on track. Their dedication, patience, and attention to detail truly made a difference.

I’m very grateful for their support and would highly recommend Wendy Davies and Ann at HCB Lichfield to anyone looking for knowledgeable, reliable, and genuinely caring professionals.

11 February 2026
Unprompted review
Rated 5 out of 5 stars

If I could

If I could, I would give a million star review to Darren White, his assistant Sharon and all of his team at HCB Solicitors.
I couldn’t have asked for a better service. They were amazing all the way through the processes.
Darren is very professional, attentive, clear, understanding and responded quickly to all my emails and messages even in after work hours( especially considering I was on legal aid and everyone knows how we’re dragged along because of this).
He was absolutely brilliant at every stage of the processes.
I CANNOT RECOMMEND HIM HIGHLY ENOUGH.
Forever grateful to him.

10 June 2025
Unprompted review
Rated 5 out of 5 stars

Friendly and helpful

Friendly and helpful. Both Sharon and Sherrie have been really prompt and responsive. I have been very happy with their service. I really recommend them.

6 March 2026
Unprompted review
Rated 5 out of 5 stars

Sherrie and Sharon were fantastic all…

Sherrie and Sharon were fantastic all the way through our purchase journey. I couldn’t have asked for better service. They were attentive, responded quickly and made the whole process simple. I will be recommending them to everybody that will be going through the property process.

6 March 2026
Unprompted review

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