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Hayter Mowers Reviews 

473
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products, highlighting their excellent cut, robust build quality, and ease of use, often noting improvements over older models. The ordering process is consistently described as straightforward and efficient, with many appreciating the quick, well-packaged delivery service, often receiving items within a few days. However, some customers noted initial product issues, including oil leaks, incorrectly fitted parts, or damaged wiring. A few also experienced delays or poor communication regarding delivery tracking, and some reported recurring problems with the self-drive mechanism or other components needing frequent repairs.

What people talk about most

Product

Consumers find product to be positive, with many reviewers praising the build quality and ease of use,... See more

Quality

Customers consistently note ambiguous experiences with quality, with many praising the exceptional build... See more

Delivery service

People report positive experiences with delivery service, often highlighting quick and efficient delivery... See more

Order

Customers had positive experiences with order, frequently highlighting the ease of the ordering process and... See more

Service

Clients share ambiguous opinions on service, with many reviewers reporting excellent service, good... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Delivery within 24 hours of main order but incorrect agents name resulted in slight delay in second part of order. Unable to order item shown on website as available. Performance of former ownership... See more

Company replied

Rated 5 out of 5 stars

My new Hayter Harrier 41 autodrive, variable speed lawn mower arrived well packaged with very little to do - unfold and secure the handle bar and fill the engine with oil - to get it ready for use. Ha... See more

Company replied

Rated 5 out of 5 stars

Ordered online and delivered within 4days, excellent service. Having used the mower twice now, it gives an excellent cut, has some weight about it which creates great stripes. No issue with the batter... See more

Company replied

Rated 5 out of 5 stars

Delivery time was efficient and courteous. What was unusual was the grass collector had small piece of dried grass and other marks in and on it, not what would expect to come from the factory. Mower... See more

Company replied


Company details

  1. Garden
  2. Lawn Mower Store
  3. Manufacturer

About Hayter Mowers

Written by the company

Discover the Excellence of Hayter Lawn Mowers

For over 75 years, Hayter has been synonymous with premium quality and innovation in lawn mower design. Established in 1946, our headquarters in Hertfordshire has been the birthplace of some of the finest lawn mowers in the UK. As we celebrate our 75th anniversary, we invite you to experience the unparalleled performance and reliability that Hayter is renowned for.

Whether you're a homeowner looking to maintain a pristine lawn or a professional contractor seeking dependable equipment, Hayter has the perfect solution for you. Our extensive range of electric and petrol lawn mowers caters to every garden size and requirement.

Why choose Hayter?

  • Unmatched Quality: Our lawn mowers are built to last, offering exceptional durability and performance.
  • Innovative Design: With cutting-edge technology and user-friendly features, our mowers make lawn care effortless.
  • Versatility: From compact electric mowers for small gardens to powerful petrol mowers for larger areas, we have a model to suit every need.
  • Trusted by Professionals: Our mowers are the preferred choice of professional contractors across the UK.

Although our factory does not sell or service machines on site, finding a local dealer is easy with our online dealer locator tool. Let us help you find the perfect lawn mower to achieve a beautifully manicured lawn.

Join the thousands of satisfied customers who trust Hayter for their lawn care needs. Experience the difference that 75 years of expertise and dedication can make.

Experience the Excellence of Hayter Lawn Mowers

Written by the company

Find Your Nearest Hayter Dealer
Use our convenient dealer locator tool to find an authorised Hayter dealer near you. Get expert advice, genuine products, and professional service to keep your lawn looking its best.
Discover Our Range of Premium Lawn Mowers
Explore Hayter's extensive range of petrol and battery-powered lawn mowers. Designed with innovation and exceptional British craftsmanship, our mowers deliver superior performance and lasting durability for every garden size.
Trusted by Professionals and Homeowners Alike
Join the thousands of satisfied customers who trust Hayter for their lawn care needs. Our lawn mowers are the preferred choice of professional contractors and homeowners across the UK, ensuring a beautifully maintained lawn with ease.

Lifetime Crank-Shaft Warranty

Enjoy peace of mind with Hayter's Lifetime Crank-Shaft Warranty

Enjoy peace of mind with Hayter's Lifetime Crank-Shaft Warranty

Lifetime Crank-Shaft Warranty

At Hayter, we stand by the quality and durability of our lawnmowers. That's why we offer a Lifetime Crank-Shaft Warranty on all Hayter branded machines fitted with a genuine Hayter Friction Disc and Crank-Safe Blade Brake Clutch. This warranty ensures that your lawnmower's crankshaft is protected for life, provided it is used and maintained according to our guidelines.

Trust in Hayter's commitment to excellence and enjoy a beautifully maintained lawn with confidence.

†Applies to original purchaser. Refer to terms and conditions on www.hayter.co.uk.


Contact info

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Discover Hayter's premium lawnmower range for a perfectly striped lawn

4.4

Excellent

TrustScore 4.5 out of 5

473 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 87% of negative reviews

Typically replies within 24 hours

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4.4

All reviews

(473)

78 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Still waiting for battery’s to be…

Still waiting for battery’s to be delivered

25 June 2024
Hayter Mowers logo

Reply from Hayter Mowers

Good Afternoon. Thank you for taking the time to leave a review. The battery left us today (1st July) and will be with you tomorrow. We do apologize for the delay in supply. We were waiting for a new delivery. Happy mowing.

Rated 1 out of 5 stars

Hayter sent our £1000 mower to RVH Pugh…

Hayter sent our £1000 mower to RVH Pugh at Holmes Chapel who they thought were their agents. Pugh ceased to be their agents/dealers some time ago but Hater were unaware of this. There was no paperwork with the mower so Pugh did not know where it was being delivered. It never occurred to Pugh to call Hayter, they were happy to let the mower sit in their store until I called them asking if they knew anything about it. We experience situations like this on a regular basis, fifth rate British industry, both these companies need their lazy fat fundaments kicking and a management clearout.

25 June 2024
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Reply from Hayter Mowers

Thank you for taking the time to leave a review. As per our response to your email, we have taken on board your feedback and are ensuring this type of situation does not occur again.

Rated 3 out of 5 stars

I ordered a Toro Hedge Trimmer

I ordered a Toro Hedge Trimmer, Battery and Charger. I received a message from Fedex the Courier to say that they tried to deliver but no one was at home. I was in and no note was left to say that they could not deliver. I reported this to Hayter and then got a message from Fedex which said that I requested a Tracking update, which I did not, so I phoned Hayter and was told that I would have to call Fedex which is a waste of time as you are not able to speak to a human. The Tracking then said that it would be delivered the following day. Later that day I went to my Garden Shed was gone for no more than 5mins and on my return my Hedge Trimmer had been left just inside my open Garage door, so if they were able to just leave it without a Signature why had they not left it earlier. The reason is they never tried to deliver.

21 June 2024
Hayter Mowers logo

Reply from Hayter Mowers

Thank you for taking the time to leave a review. We are sorry that Fedex let you down and we will report this to our Account Manager. We are glad to hear you now have the product....

Rated 5 out of 5 stars

Perfect Mower

Ordered my Mower one day and it arrived the following day. Courier great as he came back after we had been out when he first called. Mower arrived in excellent condition and used the following day and cut the grass perfectly.

23 June 2024
Hayter Mowers logo

Reply from Hayter Mowers

Many thanks for your review! Happy mowing..

Rated 5 out of 5 stars

This was a quick and efficient service, thank you.

This was a quick and efficient service, thank you.
A shame the carrier left the package on the neighbours door step, number 6. My address is number 8, I only realised this through the tracking photo proof of delivery.

18 June 2024
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Reply from Hayter Mowers

Thank you for leaving a review. We are glad you now have your delivery and will pass the feedback to the courier.

Rated 2 out of 5 stars

The battery and charger were faulty

The battery and charger were faulty, meaning I had to take it to a dealer. This has delayed me cutting the lawn. Also, the instructions regards setting the cutting height are woeful: no mention of lifting the mower as you depress the button. Very dissatisfied, especially after having paid £499.

18 June 2024
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Reply from Hayter Mowers

Thank you for taking the time to leave a review. We are sorry to hear of the issues you have experienced and this is not what we would expect. We will review the instructions. If you need anything further, do email us at customer.care@hayter.co.uk

Rated 5 out of 5 stars

Delivery and handover.

Prompt delivery and comprehensive handover from local agent.

24 June 2024
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Reply from Hayter Mowers

Thank you for leaving a review. We are happy everything went smoothly...

Rated 5 out of 5 stars

Hayter Outstanding Battery Mower

Ordered mower online and delivered in 24hrs! The mower is superb, easy to build, quiet operating and produces a quality cut with great lines!

4 June 2024
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Reply from Hayter Mowers

Thank you for the great review! Happy mowing!

Rated 5 out of 5 stars

Fast and efficient when booking.

Fast and efficient when booking.
Professional with preparation of machine ready for collection from local garden mower centre.
Great first cut of my lawns.

12 May 2024
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Reply from Hayter Mowers

Many thanks for the great review! Happy mowing...

Rated 5 out of 5 stars

Easy to order on line

Easy to order on line. Very prompt service. Delivered next day.
Excellent mower.

10 June 2024
Hayter Mowers logo

Reply from Hayter Mowers

Thank you for taking the time to review! Happy mowing..

Rated 2 out of 5 stars

I’m an owner of a Hayter Harrier 41

I’m an owner of a Hayter Harrier 41. With this model, Hayter have changed from metal rear rolls to a plastic (polymer material) replacement. Since I have owed the lawnmower, I have replaced these rollers on two occasions and now again they have broken up. For virtually all the time the lawnmower is used on flat well-maintained lawns, with only crossing a drive way once during cutting the lawns. I have contacted Hayter regarding these rollers “not being fit for purpose”. Their response to me is “this is not something that we have experienced previously”. I find this impossible to believe as the roller material just breaks up after a period of time where the metal roller didn’t.
Could I please ask anyone who has experienced a similar problem please leave a comment so I can determine if their statement is factual. It would be really appreciated.
From my experience a good quality lawnmower has been spoilt by moving to these inferior inadequate rollers. I would advice any potential buyers to avoid the models with this type of roller.

4 June 2024
Unprompted review
Hayter Mowers logo

Reply from Hayter Mowers

Thank you for taking the time to leave a review. Could you please email us at customer.care@hayter.co.uk so we can discus further.

Rated 5 out of 5 stars

Lawn Mower Cover

Quick delivery and a good quality cover. Really pleased with the service and product.

28 May 2024
Hayter Mowers logo

Reply from Hayter Mowers

Thank you for taking the time to leave a review.

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