Hawkstone Reviews 

8,035
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 3,450 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the beverages offer a refreshing and crisp taste, praising the exceptional quality of both the drinks and the merchandise. People also appreciate the smooth online ordering process, noting that deliveries arrive quickly and reliably without any unnecessary hassle. However, some customers also noted issues with delivery breakages and frustrating experiences with third-party courier services. A few reviewers experienced damaged packages upon arrival or encountered significant delays when attempting to receive their orders. Some people also mentioned that packages were occasionally mishandled or not delivered properly during transit.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting exceptional quality across a wide range of... See more

Quality

People report positive experiences with quality, highlighting that the drinks feature exceptional taste,... See more

Delivery service

Consumers find delivery service to be positive, noting that orders arrive quickly, are well-packed, and are... See more

Order

Customers consistently note positive experiences with order processes, highlighting that they are simple to... See more

Service

Clients share positive opinions on service, noting that delivery is prompt, orders are well packaged, and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Enjoyed an excellent Brewery Tour and Tasting, guided by Shaun. Very knowledgeable chap, knew his IPA's ! Great value for money, generous tasters of IPA's, Cider and Vodka. Would thoroughly recommend.... See more

Rated 5 out of 5 stars

As someone who doesn’t drink alcohol I’m always looking for a great-tasting substitute and I think I’ve finally found it. The Zero is the best tasting non-alcohol lager I’ve found by a country mile. I... See more

Rated 5 out of 5 stars

Like always 5 stars service. Fuc..k me its good beer. Advent calendar looks awesome. Im glad it’s weekend time for unpacking 🤩🙈😜😎. Don’t be tight ass. Support British farmers, drink Hawkstone


Company details

  1. Brewery

Written by the company

When Jeremy Clarkson launched Hawkstone, he did it with a very clear purpose in mind; to honour the blood sweat and tears of British famers by turning their barley, wheat, apples and botanicals into the world's best beer, cider and spirits.

Hard to make, easy to drink

Written by the company

At Hawkstone, we don’t cut any corners when it comes to our brewing process. We use the best ingredients from British farms and always lager for longer. That’s why our lager and cider taste really f***ing good.

Contact info

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4.7

Excellent

TrustScore 4.5 out of 5

8K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 55% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(8,035)

3,311 reviews in the last 12 months

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Rated 5 out of 5 stars

Bought a lot from hawkestone now

Bought a lot from hawkestone now, mostly for birthdays and everything has been great. I don't even like lagers and they were good, so far I think the strawberry cider is my favourite but dad prefers the standard premium lager.

10 October 2026
Unprompted review
Rated 3 out of 5 stars

Great Expetiment

The beer, I bought for a try, especially the thought and work behind the beer, environment and how/why it came about, I appreicate. I respect the beetr it os not to my taste. Sold to my pub landlord

10 September 2026
Hawkstone logo

Reply from Hawkstone

Hi Natalie,

Thank you for taking the time to leave a review and for giving Hawkstone a try.

We're pleased to hear that you appreciate the story, values, and environmental ethos behind our beers, even if the beer itself wasn't quite to your taste. We know that beer preferences are very personal, and while we're sorry we didn't win you over this time, we appreciate you giving us the opportunity.

It's great to hear that the beer found a home with your pub landlord, and we hope it was enjoyed! Thank you again for your honest feedback and support.

Cheers
Chris

Rated 5 out of 5 stars

Outstanding from start to finish

Outstanding from start to finish, website clear and easy to use, great communication from ordering to delivery and the best beer, cider and stout I’ve ever had, bonus to be supporting British farmers, brewers. Overall Hawkstone is 10/10…. outstanding !!!

10 September 2026
Rated 5 out of 5 stars

I bought the wildthing thinking it was…

I bought the wildthing thinking it was IPA like the post harvest brew last year when i found it was a lager i was a bit disappointed as i don't like lager but as i tried my first one i was blown away by its crisp clean taste my first was quickly followed by another couple fantastic lager but please consider doing another IPA as well

10 September 2026
Rated 4 out of 5 stars

Brewer tour

On arrival, driveway needs attention as shit loads of potholes Jeremy!
Tour was amazing! By Tom
All in all a good day, lots of beer tasting n a shot of vodka! 10% off the shop! So a good birthday treat for my husband.

10 October 2026
Unprompted review
Hawkstone logo

Reply from Hawkstone

Hi Sarah,

Thank you for taking the time to leave a review.

We're delighted to hear that you had an amazing tour with Tom and enjoyed the beer tasting experience. It sounds like the vodka tasting and shop discount helped make it a memorable birthday treat for your husband!

We also appreciate your feedback regarding the driveway. We'll be sure to pass your comments on to the team, as we know first impressions count and we always welcome suggestions on how we can improve the visitor experience.

Thank you again for visiting Hawkstone, and we hope to welcome you both back again soon.

Cheers
Chris

Rated 1 out of 5 stars

Wrong item I wanted

Err yeah ! £40 quid for a “bottle beer stand ‘“, I clicked on the wrong item as I thought I clicked on a stack of lager ( I do like your Hawkstone lager ) . I so wanted but hey ho that’s life, I should of had my readers on as I’m sure I did click on the lager bit ! I might be tempted to buy some off ya soon as if finances permit ! At least I have some where to balance my cans/bottles lol. 🤙

3 September 2026
Hawkstone logo

Reply from Hawkstone

Hi Andrew,

Thanks for your feedback, I'm sorry to hear of the error in your order.

I've extended the return window if you'd prefer to return the Hawkstone Holster, please see the returns portal on our website.

I do hope you are able to sample our brews soon.

Cheers
Chris

Rated 5 out of 5 stars

My delivery

My delivery
It's not the first time I've ordered Hawkstone IPA but this time the company you used was awful and it stopped me putting a monthly order in however my local pub has just started selling it on the pump so I'm very happy. Tell Jeremy to keep farming

10 September 2026
Rated 5 out of 5 stars

Mixed Case for birthday

I ordered a mixed case for my husband's birthday. It was easy to order, comms were good, delivery was straightforward and on time, he loved the beers/lagers. Very happy customers!

9 September 2026
Rated 5 out of 5 stars

It’s an easy process to order but…..

It’s an easy process to order and the cider is magnificent however when I order 2 - 12 bottle boxes of cider, why do I receive 1 - 24 bottle box?
A friend needs 12 of the bottles (1-box) so this is proving a pain having to split the 24 bottle box each time.
Any thoughts?

3 September 2026
Rated 4 out of 5 stars

Pleased with order and delivery

Pleased with order and delivery. Arrived within two days of order date.
However I think your returns policy needs reviewing. I order a gift for my son in law birthday in plenty of time as deliveries in our area can be tricky. By the time he received the t shirt, tried it on and found it to be too small it was past 14days. We couldn’t see a way of exchanging so had to order another shirt. I think it is worth extending this especially with Christmas around the corner

3 September 2026
Hawkstone logo

Reply from Hawkstone

Hi

Thank you for your review. We're delighted to hear that you were pleased with both your order and the delivery, and that everything arrived promptly.

We're sorry, however, to hear about the difficulties you experienced with the t-shirt exchange. We completely understand your frustration, especially when the item was purchased as a gift and there was a delay between delivery and your son-in-law having the opportunity to try it on.

I've extended the return window, please re attempt to return the shirt on our returns portal if you still wish to.

We appreciate your feedback regarding our returns policy, particularly with the festive season approaching when many purchases are made well in advance. Customer feedback like yours is invaluable, and we'll be sure to share your comments with the relevant team for consideration.

Thank you again for taking the time to share your experience, and we hope your son-in-law is enjoying the replacement shirt.

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