Haven Life Reviews 1,103

TrustScore 4 out of 5

3.9

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Rated 4 out of 5 stars

The website is easy to review. Coverage level I requested meant testing. That was a little clunky due to communication between their 3rd party, but haven life agents were timely with email communicati... See more

Rated 4 out of 5 stars

Overall application was an average/good experience. Did require a medical exam even though I'm under 40 and in great health. That kind of dragged the process out. First schedualed exam was canceled... See more

Rated 5 out of 5 stars

Super easy! I was putting off purchasing life insurance as all I wanted was a term policy and was dreading the thought of having to meet or speak to a broker and deal with the dreaded upsell tactics.... See more

Rated 5 out of 5 stars

Haven Life is just what I was looking for. I had been turned down for life insurance by other companies due to previous medical history. Haven life went further to find out if I qualified. Happy to sa... See more

Company details

  1. Insurance Agency
  2. Financial Consultant

Information provided by various external sources

Haven Life Insurance Agency, LLC is a life insurance startup, backed by MassMutual, that offers a simple online experience for buying high-quality and affordable coverage. Driven by a mission to make life less hard, we're transforming the typically time-consuming and confusing process of buying life insurance into one that's easier, faster and just plain better. For more information about Haven Life, please visit havenlife.com.


Contact info

3.9

Great

TrustScore 4 out of 5

1K reviews

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Rated 1 out of 5 stars

Not honest and not professional!

They took my application but stalled on processing it after my blood draw in order for my birthdate to pass, then they said the offer no longer was applicable. Dishonest company, DO NOT TRUST!!

25 January 2024
Unprompted review
Rated 1 out of 5 stars

I was treated terribly because I don't speak good English

I was having a hard time on the phone with an agent because I don't speak proper English, it's not he can't understand, it's just he doesn't want to understand. I wanted to find the right policy with lower cost, perhaps my bad English and he couldn't really make a big deal from me. I was treated badly.

12 June 2024
Unprompted review
Rated 1 out of 5 stars

highly discriminatory!!!

highly discriminatory!!!! i was denied solely based on my bmi…..without even checking my health history or lab work etc!!! customer service has been rude and incredibly difficult to even navigate their stupid email system. guess there is a reason why there are a select few tried and true life insurance companies….because they actually consider the entire human not just a couple of numbers on an application. stay away from this company if you want yo be treated with dignity and respect.

6 November 2023
Unprompted review
Rated 5 out of 5 stars

Super impressed

Super impressed. Application was easy, fast, and user friendly. Pricing competitive and came back quickly. Customer service was quick and helpful.

26 September 2023
Unprompted review
Rated 5 out of 5 stars

Great Experience

The ease of the process and speed in getting my application approved was terrific. Highly recommend using them for your insurance needs.

11 August 2023
Unprompted review
Rated 5 out of 5 stars

Simple and well-designed process for buying life insurance

Life insurance is an industry that seems stuck in the past - things like completing an application, filling out paperwork, scheduling medical exams, etc. are not handled online at many companies. At Haven Life all of this can be done and tracked online, and I hope that others in the industry will follow suit.

Other positives include that pricing was competitive and easily available through an easy online quote. It was also possible to adjust the specifics of the policy throughout the process, even after underwriting was complete - changing my mind on one small detail did not require restarting the process. The underwriting process proceeded quickly. I was easily able to gain access to my lab results online. Etc. The process was easy at every step.

28 July 2023
Unprompted review
Rated 3 out of 5 stars

It is fine

Oh my gosh. I am finally writing a review after a week of daily begging from Haven Life. Pretty good experience overall but it is life insurance. So a bit of a pain and not very transparent as to what is affecting rates. I got a good policy approved in under a month which is great. My rate was surprisingly high. I have several mild health issues but taken together they probably provide cover to rate my higher risk. I am pretty sure I could have gotten (and may still) a better rate if I had gone the traditional route. But that is even more invasive and time consuming. I am giving a 3 because of rate and lack of reasons for rate and because - it is life insurance - which in my experience is never very pleasant.

1 June 2023
Unprompted review
Rated 5 out of 5 stars

Applied Sunday, Approved Monday…

I filled out the application on Sunday afternoon, and was fully approved before noon on Monday. I was initially told that I would need a medical exam, but in the process, it was determined that I didn’t actually need a medical exam to be approved. So, this was a welcome surprise. Also, the initial quote I was given (before completing the application) was only about $15 off from the final approved premium. The Haven Team communicated with me regularly thoughout the application process and promptly answered my questions. Overall, this was an extremely smooth, efficient, and pleasant experience. My family and I are thrilled to have this affordable policy that will last 30 years, onto my 70s. Thank you, Haven!

6 June 2023
Rated 4 out of 5 stars

Easy application process and great…

Easy application process and great rates compared to other insurance companies I considered. The health screening portion was a bit long and I kept getting follow up questions for medical history related to my wife and not myself.

6 June 2023
Rated 5 out of 5 stars

Easy to apply

Easy to apply

I just got approved last week so haven't had to make any claims or anything like that (as this is a life insurance policy, guess that's a good thing lol). But what put Haven Life at the top of my list was their intuitive website and easy application process. All done online and then the physical exam was done in my home! Very easy process.

1 June 2023
Unprompted review
Rated 5 out of 5 stars

Wonderful company!

Wonderful company!! I definitely recommend Haven life!! Awesome at finding the best coverage for me! Great coverage that is affordable!! Glad I listened to the recommendation that was given to me about this company

9 May 2023

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