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Hautecouture is dedicated to offering unique and free-spirited fashion experiences for a high-end, youthful audience. Our brand was born from a keen insight into trends, staying attuned to the ever-evolving world of fashion and lifestyle to consistently meet the personal needs of our customers.
United States
2.8
4 reviews
Replied to 100% of negative reviews
Typically replies within 1 month
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Terrible company misleading on clothing and returns have to posted to china to get a refund!!
Reply from Hautescouture
Hello, you seem to have never purchased anything on the website. Our company is customer-centric. The problems you mentioned do not exist. You seem to be purchasing from Haute in Couture. Please note that these are two different companies.
This company is not trustworthy. Their clothes are nothing as described on the pictures. I purchased a blazer from them and upon receipt it looked absolutely nothing like the picture. The shipping took an inordinate amount of time and must have come from China. The packaging was so lightweight until I could tell the jacket had to be made of thin material without substance or a lining. The jacket was extremely flimsy and made of thin and cheap material. I emailed them with my concerns and requested a refund. They would not refund my money and have a no refund policy. Now I am stuck with something I would never wear. This company. I will never do business with them again nor would I recommend them to anyone! I would rate them ~0 if I could.
Reply from Hautescouture
Hello, you seem to have never purchased anything on the website. Our company is customer-centric. The problems you mentioned do not exist. You seem to be purchasing from Haute in Couture. Please note that these are two different companies.
I would give no stars if I could. The quality of the product was so very poor. I ordered one of their dresses. I would normally order a medium but decided to order a large as it was of lesser quality which usually means they are on the smaller size. This was not even the size of a small let alone medium and yet it was classified as a large. When I asked for a refund they fell back on the standard “no refund policy”. I would not recommend this company under any circumstances
Reply from Hautescouture
Hello, you seem to have never purchased anything on the website. Our company is customer-centric. The problems you mentioned do not exist. You seem to be purchasing from Haute in Couture. Please note that these are two different companies.
It is comfortable and easy to wear. Perfect for casual or dressy occasions. The length is great, which is hard to come by when you were under 5 feet tall! Thank you for providing quality petite styles. Less
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