Haute Dolci Watford Reviews 7

TrustScore 3 out of 5

2.9

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Company details

  1. Dessert Restaurant
  2. Brunch Restaurant
  3. Coffee Shop
  4. Halal Restaurant
  5. Restaurant

Written by the company

Haute Dolci is a luxury dessert brand that offers a unique and unforgettable dining experience. Our menu features a range of indulgent desserts and delicious brunch options, from handcrafted gelato, waffles, and French toast, to poached eggs and avocado, pancakes, and toasties - all made with the finest ingredients. Our signature dishes include our ‘Spicy Hash’ layered fried egg and brioche dish, and our ‘An Offer She Can’t Refuse’ waffles, which are as delicious as they are beautiful.


Contact info

2.9

Average

TrustScore 3 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Us and the tables next to us at the o2…

Us and the tables next to us at the o2 London branch, had to ask “is it nearly ready”. Because we had been waiting ages. We only ordered chocolate dessert.
They also refused to give tap water.
I agree with other reviews.

23 April 2026
Unprompted review
Rated 1 out of 5 stars

I had a shocking experience at Haute…

I had a shocking experience at Haute Dolci (O2 London branch).

I visited with my friend, my 12-year-old daughter, and a 2-year-old child. We spent around £67 at this establishment, yet were treated extremely poorly.

After placing a second order for the children, we briefly stepped out while they were eating. When we returned, we found that staff had forced our children to leave the restaurant — completely unsupervised, including the 2-year-old.

This is not just poor service, it is a serious safety issue. No responsible establishment should ever send minors outside without their guardians present.

When I spoke to the manager, they justified this by saying there is a “1.5-hour limit,” which was never communicated or displayed anywhere. This explanation is completely unacceptable.

Spending this amount of money and being treated this way is outrageous. The lack of responsibility and basic care shown here is shocking. I am extremely disappointed and genuinely concerned about how this place treats families with children.

6 April 2026
Unprompted review
Rated 1 out of 5 stars

Do not go here if you are a White…

Do not go here if you are a White family.

I went in today with my wife, 1 year old and baby.

Firstly they went to seat a couple who came in after us. We were seated then a further 3/4 tables were seated after us.

After waiting for over 20mins, we were aware all other tables had been served before us.

We got up and left.

Feel racially discriminated against.

Will not be back. And hope they shut down.

16 August 2025
Unprompted review
Rated 5 out of 5 stars

Amazing

The food and drinks were scrumptious. Especially the blue lagoon. My favourite! I will be coming again.
This shop has the best customer service ever.

13 July 2025
Unprompted review
Rated 4 out of 5 stars

Haute dolci watford experience

It was a good experience but the dessert was quite expensive.However for me and my brother they brought dry ice and boiling water to make alot of smoke and this kind gesture made us very happy.4 stars

30 May 2025
Unprompted review

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